Ingram Micro

Financial Planning and Analysis

• Act as a trusted advisor to senior leadership
• Drive business performance as a financial strategist
• Uncover risks and opportunities to drive profitability
• Support the annual budget process and monthly forecasts
• Provide ongoing financial insights connecting performance to strategies

Financial Business Partner, FP&A

Sales Engineer

• Gérer un portefeuille de clients et prospects et assurer des visites régulières
• Analyser et comprendre les besoins des clients
• Vendre des solutions adaptées à ses clients
• Promouvoir l'offre de services et de produits de l'entreprise
• Développer l'activité auprès de prospects
• Rendre compte de son activité commerciale
• Participer aux actions de communication et marketing (salons, etc.)
• Gérer les éventuels litiges commerciaux en lien avec le client
• Développer une relation de confiance et un partenariat de qualité avec les équipes Microsoft

Ingénieur commercial AWS

Customer Support

• Drive insights and actions for reseller partners and vendors
• Identify opportunities to increase usage of the Xvantage platform
• Focus on a portfolio of customers or vendors to build a full solution
• Stay up to date with industry trends, technological advancements, and competitive offerings
• Collaborate with the sales team to identify customer needs and recommend suitable solutions
• Proactively engage with customers to understand their challenges, goals, and requirements

Senior Customer Experience Representative

Engineer

• Provides pre-sales consultation, training, and education to partners
• Builds reseller and vendor relationships
• Educates partners on best-in-class IT solutions
• Raises the technical proficiency of the customer

Technical Enablement Engineer

Accountant

• Deliver accurate monthly management accounts, including P&L and balance sheet analysis for accounts
• Prepare and post month-end journals including accruals, prepayments, COGS, payroll, intercompany and FX
• Maintain and govern the month-end close timetable
• Produce variance commentary on actuals vs prior period/prior year
• Complete balance sheet reconciliations across all key accounts
• Ensure compliance with UK GAAP/IFRS and internal control frameworks
• Support process documentation and control improvement initiatives
• Prepare VAT returns and ensure HMRC compliance
• Maintain the fixed asset register, including depreciation and capitalisation processes
• Support internal and external audit with schedules
• Perform daily/weekly cashbook updates, bank postings, and cash reconciliations
• Liaise with Payroll for accuracy of journals, reconciliations, and statutory deductions
• Collaborate with FP&A as necessary

Management Accountant

Business Development Rep

• Drive Category Growth Strategy
• Develop and execute strategic growth plans for an assigned technology category or vendor portfolio.
• Identify emerging market trends, customer needs, and competitive dynamics to shape category direction.
• Own and deliver profitable growth, market expansion, and strategic objectives.
• Identify and pursue new business opportunities across existing partner relationships.
• Lead strategic conversations to expand solution adoption and accelerate end-customer acquisition.
• Strengthen Vendor & Strategic Partnerships.
• Cultivate executive-level relationships with key vendors, strategic partners and decision makers.
• Negotiate favorable business terms and collaborative growth initiatives.
• Lead consultative sales efforts across a full solution portfolio.
• Conduct market analysis to identify competitive positioning and whitespace opportunities.
• Partner with sales, marketing, operations, finance, and product teams to align on growth initiatives.

Business Development Executive

• Drive Category Growth Strategy
• Develop and execute strategic growth plans for an assigned technology category or vendor portfolio.
• Identify emerging market trends, customer needs, and competitive dynamics to shape category direction.
• Own and deliver profitable growth, market expansion, and strategic objectives.
• Identify and pursue new business opportunities across existing partner relationships.
• Lead strategic conversations to expand solution adoption and accelerate end-customer acquisition.
• Cultivate executive-level relationships with key vendors, strategic partners and decision makers.
• Negotiate favorable business terms and collaborative growth initiatives.
• Lead consultative sales efforts across a full solution portfolio.
• Conduct market analysis to identify competitive positioning and whitespace opportunities.
• Partner with sales, marketing, operations, finance, and product teams to align on growth initiatives.

• Drive Category Growth Strategy
• Develop and execute strategic growth plans for an assigned technology category or vendor portfolio.
• Identify emerging market trends and customer needs.
• Own and deliver profitable growth and market expansion.
• Identify and pursue new business opportunities across existing partner relationships.
• Build and execute account growth plans.
• Cultivate executive-level relationships with key vendors and partners.
• Negotiate favorable business terms and collaborative growth initiatives.
• Engage directly with key partners to understand business objectives and position solutions accordingly.
• Conduct market analysis to identify competitive positioning and whitespace opportunities.
• Partner with sales, marketing, operations, finance, and product teams to align on growth initiatives.

• Engage with an assigned portfolio of partners to understand their goals, challenges, and opportunities
• Identify opportunities for solution adoption, expansion, cross-sell, and upgrades
• Use data and insights to recommend actions that drive measurable business outcomes
• Partner with the sales team to align partner needs with the right products and services
• Support pre-sales activities including solution discussions, product overviews, and proposal development
• Create presentations, sales materials, and enablement resources to support partner conversations
• Conduct partner education sessions and training to increase solution awareness and adoption
• Work closely with technology vendors to stay informed about product updates, promotions, and go-to-market initiatives
• Leverage vendor partnerships to deliver innovative and competitive solutions to partners
• Stay informed on industry trends, competitive offerings, and emerging technologies

Business Development Representative

Support Engineer

• Responding to complex inbound Technical service requests over the phone and email per day directly with customers.
• Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure.
• Reproduce issues, conduct root cause analysis, and work closely with engineering on bug fixes and feature requests
• Create and maintain internal runbooks, FAQs, and technical documentation
• Lead incident response or participate in on-call rotation for critical issues
• Identify support trends and partner with Product & Engineering on long-term solutions
• Accurately and efficiently log all issues and status updates in our internal tracking system.
• Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.
• Supporting multiple cloud and hardware solutions
• Contributing to the development of service desk processes and procedures.
• Interacts closely with various departments and vendors to provide timely resolution on issues.
• Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform.

Senior Technical Support Engineer, German

• Drive Category Growth Strategy
• Develop and execute strategic growth plans for an assigned technology category or vendor portfolio.
• Identify emerging market trends, customer needs, and competitive dynamics to shape category direction.
• Own and deliver profitable growth, market expansion, and strategic objectives.
• Expand New Business Within Existing Accounts
• Identify and pursue new business opportunities across existing partner relationships.
• Lead strategic conversations to expand solution adoption and accelerate end-customer acquisition.
• Build and execute account growth plans that increase depth and breadth within assigned portfolios.
• Strengthen Vendor & Strategic Partnerships
• Cultivate executive-level relationships with key vendors, strategic partners and decision makers.
• Negotiate favorable business terms and collaborative growth initiatives.
• Align vendor strategies with organizational goals to accelerate profitable growth.
• Solution Selling & Executive Engagement
• Lead consultative sales efforts across a full solution portfolio.
• Present strategic proposals to both technical and non-technical stakeholders.
• Engage directly with key partners to understand business objectives and position solutions accordingly.
• Market & Financial Leadership
• Conduct market analysis to identify competitive positioning and whitespace opportunities.
• Apply financial and business acumen to manage forecasting, profitability, and financial solutions that benefit Ingram Micro and our partners.
• Monitor and drive year-over-year growth within assigned categories.
• Cross-Functional Collaboration
• Partner with sales, marketing, operations, finance, and product teams to align on growth initiatives.
• Influence internal stakeholders to prioritize strategic opportunities.
• Drive execution across multiple teams to deliver category and vendor acceleration.

Business Development Executive II

Procurement

• Develop and execute category strategies for telecommunications, network services (LAN/WAN/Wireless), cloud platforms (IaaS, PaaS, SaaS), and enterprise architecture solutions
• Lead end-to-end sourcing initiatives, including RFI/RFP processes, competitive bidding, supplier evaluation, selection, and onboarding
• Structure and negotiate complex contracts, MSAs, licensing agreements, and service-level agreements (SLAs) for large-scale technology programs
• Partner with Technology, Architecture, Infrastructure, Security, Legal, and Finance teams
• Understand how telecom, cloud, network, and application ecosystems interact and influence sourcing strategies and risk mitigation
• Identify opportunities to reduce costs, improve service levels, and enable innovation across technology categories
• Ensure compliance with regulatory requirements, security standards, and operational resilience principles throughout sourcing engagements
• Implement and manage supplier governance programs, QBRs, and continuous improvement initiatives
• Monitor technology trends, supplier landscape shifts, emerging providers, and pricing benchmarks to inform strategy
• Track savings, total cost of ownership (TCO), vendor consolidation efforts, and strategic sourcing KPIs for reporting to leadership

Senior Strategic Sourcing Manager – Technology

Architect

• Proactively coach and positively influence clients, peers, and cross-functional associates
• Strengthen the organization’s deliverables through onboarding and development of the team
• Work with management to set team goals consistent with BU objectives
• Demonstrate clear value to Ingram Micro’s internal and strategic initiatives

Technical Enablement Architect

Supply Chain

• Defining demand forecasts at SKU and Country level to support and align with current business needs and strategic growth initiatives.
• Achieving budgeted or targeted Cost of Goods Sold (COGS) to ensure financial objectives are met.
• Maintaining forecasting accuracy for Cost of Goods Sold (COGS), minimizing variances and ensuring financial predictability.
• Ensuring airtight alignment with Supply Planners to match supply capabilities with forecasted demand, accurately.
• Coordinating the sales forecast with vendors, category managers, country business units, and key customers to ensure comprehensive market coverage and demand fulfilment.
• Facilitating consistent communication and collaboration among stakeholders to adjust forecasts in real-time based on market changes and business needs.
• Close collaboration with Business Developments Managers, Vendors and Marketing departments, regarding new product announcements and growth initiatives which impact sku-level demand.

Senior Demand Planner

Client Partner

• Build a deep understanding of Ingram Micro’s full Microsoft Dynamics 365 and Power Platform portfolio
• Deliver exceptional service and strategic business guidance
• Work closely with Elite Service Partners and Managed Service Partner network
• Strengthen relationships and drive partner-to-partner collaboration
• Expand solution and service capabilities across the ecosystem
• Take ownership of revenue, margin, and overall trading partner performance
• Collaborate closely with internal teams, including finance, to support smooth operational processes
• Ensure timely and accurate customer payments through effective partnership with finance
• Act as a connector across the organisation, strengthening peer‑to‑peer engagement
• Elevate partner capability by supporting growth, enablement, and the development of new opportunities

Financial Business Partner, FP&A

Ingénieur commercial AWS

Senior Customer Experience Representative

Technical Enablement Engineer

Management Accountant

Business Development Executive

Business Development Executive

Business Development Executive

Business Development Representative

Senior Technical Support Engineer, German

Business Development Executive II

Senior Strategic Sourcing Manager – Technology

Technical Enablement Architect

Senior Demand Planner

Partner Development Manager – Dynamics