Backend Engineer

• Develop and maintain backend services for the Gaia web application
• Design APIs and microservices using Java/Kotlin and Spring Boot
• Collaborate with frontend developers to ensure smooth integration
• Participate in agile ceremonies and DevOps practices
• Contribute to service design, strategy, and availability

Senior Backend Developer – Java/Kotlin, Frontend Knowledge

Software Engineer

• Design, development of new API solutions using Go language
• Maintenance and enhancement of existing APIs
• Deployment and management of applications on OpenShift
• Contribution to CI/CD pipeline development and optimization
• Use various technologies on top of Redhat Enterprise Linux and Windows Server
• Build and improve monitoring/alerting and observability across services and automate tasks throughout the platform lifecycle, eg: Prometheus, Grafana, ElasticSearch, Logstash
• Collaborate with development teams to understand needs/provide enablement and drive adoption of best practices
• Contribute to platform architecture, documentation and internal tooling
• Carry out production deployments, identifying and patching bugs and reducing inefficiencies
• Provide 24x7 coverage (weekends and evenings) for standby duty on a rotational basis with other team members

Go Developer

Network Engineer

• develop and automate firewall infrastructure using coding and orchestration tools
• collaborate with cross-functional teams to deliver end-to-end solutions
• participate in agile ceremonies and contribute to a shared team backlog
• continuously improve software documentation, and processes
• monitor, evaluate, and enhance Incident, Problem, Change, and Configuration Management processes
• contribute to Risk and Compliance improvements and evidencing.

Business Analyst

• You model our SEPA payment processes with both solid fundamentals and innovative approaches.
• You oversee the interaction between business and IT.
• You analyze existing processes, manage and coordinate IT requirements, and prioritize what needs to be done and when.
• You conduct internal IT tests and ensure thorough system and process documentation.
• You play a key role in production support and third-level support, advising and assisting where necessary.

IT Business Analyst, Payments

Manager

• Die Customer Journey in unseren digitalen Kanälen machst Du noch besser.
• Indem Du Dir Kundenfeedback und Nutzerdaten ansiehst, messerscharf Optimierungsmöglichkeiten abliest und diese in überzeugende Verbesserungen für unsere Customer Journey Maps gießt.
• Für verschiedene Teams und Abteilungen liest Du relevante Daten z. B. aus Feedback-Kanälen, Dashboards oder Kundeninterviews ab, übersetzt sie bedarfsgerecht und lieferst fundierte fachliche Beiträge – damit wir eine glasklare User Story erstellen können.
• Klar, dass Du auch die aktuellen Markttrends aufmerksam verfolgst und so neue Ideen, innovative Features und frischen Wind in unsere Customer Journey und Technologien bringst.
• Zudem erstellst und erweiterst Du unsere Reporting-Dashboards, erarbeitest regelmäßige Reports zum Bewerten der Kundenakzeptanz und begleitest regulatorische Prozesse in unserem Asset Governance-Prozess.

Produktmanager, App Squad

Financial Planning and Analysis

• Opstellen van financiële plannen voor relaties met complexere structuren.
• Proactief signaleren en informeren van relaties over potentiële kansen en risico’s op basis van fiscale en maatschappelijke ontwikkelingen.
• Samenwerken met relatiemanagers en specialisten om relaties optimaal te bedienen vanuit je expertise.
• Actief bijdragen aan regio- en portefeuilledoelstellingen via je eigen jaarplan.
• Op basis van de combinatie van je expertise en gespreksvaardigheden verdiep jij bestaande klantrelaties.
• Je bent actief betrokken bij acquisitietrajecten en brengt daar je expertise in om in optimale samenwerking een positieve bijdrage te leveren aan de groeidoelstellingen van Private Banking.

Commercial Financial Planner – Private Banking

• Werk in een squad samen met Relatiemanagers, Private Asset Managers, Kredietspecialisten en Financieel Planners.
• Zorg voor een uitstekende samenwerking met de ING kantoren, Adviesteam Vermogen, Business Banking, KYCC en de verschillende Backoffices.
• Pak de regierol in het squad en zorg voor overzicht en inzichten in de (complexe) portefeuilles.
• Initieer acties op basis van portefeuille analyses.
• Leid commercie samen met je squad in goede banen.
• Neem initiatief om acquisitietrajecten op te starten en verder te coördineren.
• Zorg voor een correcte administratie en tijdige klantgesprekken.

Accountmanager, Private Banking & Wealth Management

• Analyze customer journeys and process flows, identifying pain points and opportunities for improvement.
• Conduct complex business analysis and transform findings into clear recommendations and presentations for stakeholders.
• Prepare ad-hoc reports and insights to support strategic decisions for the Global Fraud Tribe Operations.
• Collaborate with international teams to demonstrate delivered solutions and influence decision-making.
• Support the squad in developing business strategies and improving processes within the fraud management domain.

Business Analyst – Anti Fraud

Collections

• Act as the link between operations and the Tribe regarding change within the Super Circle.
• Collect, assess, and quantify improvement ideas from the Super Circle and provide input for the Tribe’s QBR.
• Guide and implement change projects within the Super Circle.
• Support and guide the implementation of improvements initiated by the Tribe, ensuring minimal impact on business as usual for the teams within the Super Circle.
• Respond to stakeholder and Tribe LT needs
• Serve as the first point of contact for substantive questions about processes and work instructions.

Senior Backend Developer – Java/Kotlin, Frontend Knowledge

Go Developer

Network Engineer

IT Business Analyst, Payments

Produktmanager, App Squad

Commercial Financial Planner – Private Banking

Accountmanager, Private Banking & Wealth Management

Business Analyst – Anti Fraud

Business Analyst – Anti Fraud

Subject Matter Expert – Change for Super Circle Collections