Counselor

• Beoordelen, analyseren en afhandelen van SME-kredietaanvragen tot €1 miljoen
• Vaststellen van haalbaarheid van financieringsverzoeken
• Opbouwen en onderhouden van sterke relaties met zakelijke intermediairs
• Fungeren als voorbeeld binnen de squad
• Optreden als SPOC richting andere teams

Adviseur Zakelijk

Risk

• Lead strategic ownership and governance of global technology contracts
• Establish internal governance cadence and ensure stakeholder alignment
• Monitor contract performance and drive volume optimization and cost avoidance
• Engage with CIOs to proactively manage risks and resolve escalations
• Oversee legacy system decommissioning and rollout of target solutions
• Collaborate with Tier 1 vendors and strategic partners to enhance supplier strategy

Lead Contract Strategy and Governance

Human Resources

• Unterstützt unsere Profis aktiv dabei, die besten Kandidat*innen und Talente für die ING zu gewinnen.
• Übernimmst organisatorische und administrative Aufgaben rund um unsere Employer-Branding-Projekte und bringst dabei Deine Ideen aktiv ein.
• Analysierst Du Kampagnen, wertest relevante Informationen aus, bereitest Daten eigenständig auf.
• Unterstützt uns bei der Pflege unserer Karrierewebseite, um sie immer auf dem neuesten Stand zu halten.
• Überwachst unsere Social-Media-Kanäle und planst, befüllst und entwickelst Content, der auffällt und relevant ist.
• Recherchierst Zukunftstrends, setzt neue Impulse und bereitest Deine Ideen als fundierte Entscheidungsgrundlage auf.
• Bringst Dich bei der Entwicklung innovativer Recruiting-Maßnahmen mit ein.

Praktikant Employer Branding – Human Resources

Operations

• Uphold ING’s service delivery guidelines, ensuring all customer operations processing is complete and processed within agreed timeframes.
• Assist ING Credit Assessors in the finalization of approvals when all outstanding conditions and requirements have been met.
• Provide outstanding customer service to ING Customers, Credit Assessors, and Brokers (especially with enquiries).
• Consistently meet SLAs and internal KPIs to achieve operational excellence in mortgages, variations, settlements, savings, daily Banking, processing, reconciliations or payments.
• Comply with all ING policies and procedures (especially ING’s Know Your Customer [KYC], fraud prevention, regulatory compliance, and risk) to avoid unacceptable operational risk.

Operations Officer, Mortgage Operations

Financial Planning and Analysis

• You develop strategies and refine our roadmap
• You drive global securities-related topics
• You work closely with leadership teams, the Tribe Lead and subject-matter experts
• You engage stakeholders across the entire value chain
• You ensure smooth, global teamwork
• You prepare meetings and handle follow-up
• You maintain contact with the Global Investments Tribe
• You help shape a global target vision
• You design and implement cross-functional initiatives
• You create presentations and decision papers for the Executive Board, Tribe management meetings and external partners
• You actively drive the Tribe forward
• You analyze project progress and identify opportunities for process and business improvements

Business Manager, Investments – Tribe Make Your Money Grow

Solutions Engineer

• You confidently bridge business and IT
• In projects, you take on IT responsibility and ensure that requirements and implementation align seamlessly
• You analyze and model cross-functional processes
• You develop these processes further together with the business units
• You support the preparation of business cases
• You coordinate features
• You ensure alignment among all stakeholders
• You are responsible for development including testing phases and the handover to production
• In third-level support, you analyze incidents, fix defects, assist with customer enquiries, and test processes and systems
• You ensure transparent IT system, test, and process documentation
• You contribute to cross-functional initiatives and take on tasks in data management, business process development, and requirements engineering.

Integration Engineer – Business Banking

Artificial Intelligence

• Through thorough analysis and careful design, you will develop an architecture concept for Explainable AI within a modern, distributed data platform — including requirements for streaming, logging, storage, and AI interpretability.
• You will incorporate an archival solution into your design and build a prototype that compresses and stores model outputs, explainability data, and associated metadata in a reproducible, long-term manner.
• Your objective is to sustainably integrate Explainable AI components into our data platform. To do this, you will evaluate suitable XAI frameworks and integrate them into the architecture (e.g., SHAP, LIME, ELI5, Captum).
• Scalability, traceability, and compliance-readiness complete your scope of work.
• Within these guidelines, you will document the architecture, implement tests, and evaluate your solution.

Master's Thesis – Development of an Explainable AI Solution, Artificial Intelligence, Tech Innovation

• Keen to work hands‑on in the AI and data domain?
• Work directly within the machine learning and AI landscape and develop proof‑of‑value concepts together with our experts
• This includes analyzing use cases, technically validating models, and prototypically implementing solutions in production‑like environments
• Support tasks related to data integration and data engineering
• Help build robust data pipelines and prepare relevant data for AI models
• Work with large datasets, perform exploratory data analyses, engineer features, and assist with model evaluation
• Create interactive dashboards and visualizations in Power BI
• Support the development of a consistent reporting stack
• Provide proactive technical support to teams in ongoing projects

Artificial Intelligence Intern – Tech Innovation

• Solving customer questions through incoming call and chat; directing them to the digital self service route or offer standardized solutions.
• Pro-actively reach out to customers through outbound call.
• Supporting customers with financial concerns through proactive and empathetic conversations.
• Handling cases from start to finish, ensuring clarity and continuity for the customer.
• Managing your own customer portfolio and providing customers with solutions to solve Financial Difficulties.
• Collaborating with colleagues to share insights and improve processes.
• Contributing to projects that strengthen customer experience and operational efficiency.

Digital & Financial Health Specialist

• Je bent lid van het MT Investment Products en lever je een actieve bijdrage aan visie, strategie en uitvoering
• Je bent verantwoordelijk voor hoogwaardige beleggingsdienstverlening aan PB&WM relaties in de regio (≥ €2,5 miljoen AuM) en voor het product SBL binnen jouw regio
• Stimuleer je kennisdeling en expertiseontwikkeling op het gebied van beleggen binnen de regio
• Draag je mede verantwoordelijkheid voor groei in Assets under Management, SBL, baten, klanttevredenheid en nieuwe klantrelaties
• Geef je leiding aan Private Asset Managers en de Adviseur SBL en fungeer je als inhoudelijk en strategisch sparringpartner
• Zorg je voor commerciële aansturing van de Private Asset Managers en de Specialist SBL ter ondersteuning van salesteams,
• Coördineer je de dagelijkse operationele werkzaamheden binnen het team, in afstemming met de Head Investment Products
• Neem je deel aan projectmatige activiteiten gericht op de doorontwikkeling van beleggingsdienstverlening
• Ben je verantwoordelijk voor kwaliteits- en risicobeheer op intake, beleggingsadvies en revisie, inclusief nauwkeurige en compliant vastlegging.

Team Lead Investments – Private Banking

Executive Assistant

• Provide comprehensive support to the Management Team of Tech Strategy & Enterprise Architecture, including schedule management and organizing meetings.
• Plan and coordinate events, managing logistics and liaising with internal/external stakeholders.
• Organize and maintain (confidential) files, documents and databases, ensuring accessibility and security.
• Maintain positive relationships with stakeholders and colleagues, representing the Management Team in a professional manner.
• Address and resolve issues effectively, exercising sound judgement and discretion in decision making.
• Provide ad hoc support as required for unforeseen tasks outside the normal scope.
• If needed, drafting correspondence and maintaining effective communication channels, including creating internal/external stakeholder communications.

Personal Assistant

QA Engineer

• conduct comprehensive penetration tests on applications, infrastructure, and systems
• evaluate and report on the risk of identified vulnerabilities, providing actionable remediation guidance
• support the implementation of IT security requirements and standards across projects
• collaborate with development and infrastructure teams to improve security posture
• mentor and support junior penetration testers and other team members
• contribute to the development and refinement of internal testing methodologies and tools
• stay up to date with emerging threats, tools, and techniques in offensive security

Senior Penetration Tester

• Work in a proactive and constructive way
• Build strong relationships with colleagues and external contacts
• Take ownership of complex agenda management
• Prepare client meetings, offsites, Town Halls, and other internal or external events
• Arrange business travel and accommodation while balancing quality, timing, and cost
• Handle information and communication carefully
• Take care of administrative tasks such as maintaining accurate records, managing expenses, handling purchase orders, and processing approvals
• Work as part of a team with the Business Manager and the other Executive Assistants who support the WBNL Management Team and the ING NL Executive Committee

Executive Assistant – Wholesale Banking

Product Manager

• Ob Du das Backlog pflegst und priorisiert, durchdachte User Stories und Akzeptanzkriterien erarbeitest oder Arbeitsweisen und Routinen steuerst – dank Dir ist unser AI Delivery Squad immer auf dem richtigen Weg.
• Damit wir bauen, was gebraucht wird, tauchst Du in die fachlichen und geschäftlichen Herausforderungen ein, verstehst, was getan werden muss und arbeitest eng mit Fachbereichen, Data Scientists und Engineers zusammen, um Anforderungen in tragfähige technische Lösungen zu übersetzen.
• Du begleitest Dein Team bei der Umsetzung von Agentic AI- und LLM-Systemen und stellst Best Practices in LLM-Orchestrierung, Tool-Integration und Test- und Evaluierungs-Frameworks sicher.
• Dabei behältst Du jederzeit den Überblick, identifizierst Hürden und Hindernisse – insbesondere bei Skalierung und Integration – frühzeitig und räumst sie proaktiv aus dem Weg.
• Natürlich hast Du hierbei immer ein kritisches Auge auf die Business-Seite, erstellst Business Cases und Nutzenkalkulationen und verfolgst die Wertrealisierung von Agentic AI-Initiativen gewissenhaft.

Product Manager – Agentic AI, LLMs

Procurement

• Build and maintain useful reports (like KPIs) for procurement
• Support procurement team to leverage on data to make better decisions
• Work with other departments to keep procurement data accurate and reliable
• Make sure supplier information is correct and up to date
• Track supplier performance and look for new market opportunities
• Help improve how procurement tasks are done in the back office
• Prepare Change Requests and ensure business implementation for (procurement) application improvements