Customer Support Manager
Accela
CloudServiceNow
HR Transformation and HR Cloud Advisory Consultant
Infosys
full-time
Posted on:
Origin: • 🇳🇱 Netherlands
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudOracleServiceNow
About the role
- HR Transformation & HR Cloud Advisory Consultant
- Levels: Senior Consultants / Principals
- You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You will be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?
- About your role
- We are seeking a highly skilled and experienced HCM Cloud Transformation Consultant to join a dynamic programme team driving a large-scale Human Capital Management (HCM) cloud transformation initiative.
- In this role, you will be part of a team focusing on HCM innovation and NextGen AI powered Hire to Retire Solutions in pursuit of enabling world-class workforce operations and experiences. You will guide our clients through HR Transformation, process redesign and change leveraging HR technology to create an impact on business outcomes.
- More specifically, the responsibilities of this role include the following areas of expertise:
- End-to-end delivery of HCM cloud transformation projects
- Collaboration with stakeholders across the business functions to define requirements and ensure alignment with strategic goals.
- Providing expert guidance on HCM cloud capabilities, configuration, and best practices.
- Driving continuous improvement and innovation in HR processeses through both reimagined design experience as well as latest technology.
- Managed large cloud HCM Transformation for global and complex organisations across multiple country and multiple module rollouts
- HR IT Landscape Design; HR Cloud Vendor Selection; HR Cloud Readiness Assessment; HR Cloud Operations & Support Model Design
- Deliver HR TOM and experience-driven HR Process Design including AI Accelerators as part of our HR Cloud implementations (AI in HR Strategy & Use Case Design)
- Provide HR Cloud-based Workforce Transformation Advisory from Talent Marketplace solutioning via skill-based organization towards Learning Agility, Upskilling and Reskilling initiatives.
- Facilitate HR workshops and craft insightful presentations, providing actionable recommendations.
- Contribute to practice development and pre-sales activities to further develop our service offerings, proposals and go-to-market initiatives.
- Lead teams, fostering an environment of continuous learning and growth.
Requirements
- We are looking for a professional with robust consulting background or business and/or corporate experience in HR (IT) Transformation, HR Cloud Advisory and Hire-to-Retire HXM Technologies gained in in-house role, preferably in large-scale international environments. The ideal candidate should be able to demonstrate experience and knowledge in at least one of the following areas:
- Have a broad business skill set including stakeholder management, problem-solving, and resilience
- Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
- Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
- Domain expertise in HR employee lifecycle H2R, including HR process design, creation of formal process documentation and detailed process maps.
- Translation of employee experience needs into business requirements to drive digital and AI-empowered HR platforms deployment
- Knowledge and experience in implementing Oracle HCM Cloud as well as HR Ticketing / Workflow Management Tools (e.g. ServiceNow HRSD, Salesforce).
- Managing vendor relationships and technology selection processes.
- In-depth knowledge and ability to design and optimize HR Operating Models
- Ability for conducting HR & HR IT workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps.
- Strong facilitation, communication, and problem-solving abilities.
- Ability to lead project teams and mentor junior consultants.
- Demonstrable experience in developing proposals and offerings, either for internal or external clients.
- Contribution to practice development, including go-to-market strategies and developing others.
- To qualify for the role, you must have:
- Proven track record in delivering HCM cloud transformation programmes (minimum 5-6 years for senior consultants and 8-10 years for Principals).
- Strong understanding of digital transformation principles and best practices.
- In-depth understanding of Oracle Cloud HCM
- HR Product- and HR Cloud Module based knowledge in areas such as Core HR, Performance Management, Talent Development, Succession Planning, Recruiting & Onboarding, Learning Management, Job Architecture Design & Skills Management, People Analytics, Time & Attendance, Total Rewards & Payroll etc.
- Excellent stakeholder management and communication skills.
- Experience in agile and waterfall delivery methodologies.
- Relevant certifications in HCM platforms (preferred)
- In-depth understanding of H2R cycle
- HR Cloud module-related knowledge & certifications
- Practical knowledge of AI, GenAI and automation tools transforming HR processes.
- Expertise in managing complex and multi-regional projects.
