Project Manager

• Plan and coordinate all aspects of technical projects from initiation through delivery.
• Ensure service delivery success and customer satisfaction through effective project management.
• Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed.
• Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables.
• Identify needed resources for projects while defining and assigning major project roles.
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assign and monitor work of project team, providing technical and analytical support and direction.
• Interface with clients on technical matters as needed.
• Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
• Assist with problem resolution or risk mitigation as needed.
• Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement.
• Directly oversee employees assigned to project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions.
• Utilize Ahead systems (PSA, etc.) to maintain updated project information.
• Assist in pre-sales efforts including OA, SOWs, and customer presentations.
• Develop customer relationships and aids in identifying additional sales opportunities.

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