Info-Tech Research Group

Account Executive

• The Account Executive - Hybrid (Public Sector) is responsible for boosting revenue and fostering sales expansion by pinpointing, engaging, and acquiring potential clients within the Public Sector in a designated region.
• Creating fresh business opportunities through methods such as prospecting, lead generation, cold calling, and coordinating and leading sales presentations.
• Establishing a strong connection between the company's products, services, and value proposition by engaging in meaningful cold conversations with senior IT executives within the assigned territory.
• Achieving and surpassing predefined objectives and performance metrics.

Account Executive – Public Sector

Data Engineer

• Drive the end-to-end implementation of Microsoft Fabric across the organization.
• Lead the setup of ETL/ELT pipelines, design and implement the bronze, silver, and gold layers of our data Lakehouse.
• Oversee the configuration of key Fabric components including Data Factory, One Lake, and Power BI.
• Explore advanced capabilities such as Microsoft Copilot to accelerate analytics and automation.
• Collaborate with the Data & Analytics (D&A) team and business stakeholders to translate business needs into scalable data architecture.
• Build and optimize ETL/ELT pipelines using Microsoft Data Factory, Dataflows Gen2, and Fabric Data Engineering environments.
• Engage with executives and functional leaders to establish metrics, strategies, and implement roadmaps for enterprise-wide analytics.
• Curate and maintain a repository of data architecture principles, design patterns, and reusable components for data engineers and integrators.

Senior Data Engineer

Artificial Intelligence

• Are you passionate about leveraging AI to find better ways of working?
• Play a leading role in building and maintaining our roadmap of AI initiatives.
• Work with internal stakeholders and leading clients to assess performance improvement using AI tools.
• Drive implementations through to value creation.
• Conceptualizing and identifying AI leverage opportunities for key stakeholders.
• Cultivating insights and feedback into action plans.
• Preparing business cases and requirements documentation.
• Supporting the IT team in building AI solutions based on specifications.
• Conducting quality assurance to ensure solutions deliver expected value.
• Launch planning activities including schedules and communications plans.
• Training internal resources on new tools and AI capabilities.
• Gathering feedback and assessing the impact of AI solutions.

Director of AI

Account Manager

• Manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling.
• Create and execute sales and service activity plans.
• Manage member life-cycle tasks, including scheduling and eventually leading calls.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.
• Manage and respond to inbound requests from members.
• Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.
• Complete scheduled and ad hoc data queries of our CRM.
• Ensure the CRM contains accurate account details and contact information.
• Actively seek to increase product knowledge.

Counselor

• Deliver executive-level advisory services to a portfolio of 20-30 clients annually within the APAC region
• Conduct structured and unstructured, value-based conversations to provide strategic insight
• Provide confidential, professional counsel via in-person meetings, phone calls, and video conferencing
• Assess members’ strategic needs and collaborate on goal setting and work plans
• Offer proactive thought leadership
• Foster strong collaboration with APAC-based Sales Leaders and Account Directors
• Track and report on service metrics and KPIs to drive continuous improvement

Executive Counselor

• Provide advisory and coaching services to clients in the small and medium segments within the Education sector, including a minimum of one meeting per client per month.
• Meetings are face to face and via Teams virtual meetings
• Develop customized delivery plans and service deliverables aligned to clients’ strategic outcomes and initiatives
• Work collaboratively with other members of account delivery teams, including Account Directors and Client Success Managers to develop account plans and deliver to client objectives
• Host and support clients at events
• Facilitate peer interactions and networking for clients
• Support pre-sales and growth activities
• Support ITRG events through facilitating round tables, leading special interest groups and supporting regional conferences
• Contribute through all stages of the research life cycle, including ideation, review and quality assurance
• Embrace Info-Tech Research Group’s culture of continuous learning by participating in on-going self and industry development activities

Counselor, Education Sector – IT Strategy, Digital Transformation

Financial Planning and Analysis

• Execute finance-led strategic and transformational projects
• Manage project scope, timelines, communication, and coordination across Finance, HR, IT, and business partners
• Support adoption and engagement through clear communication and change management
• Deliver ad hoc analysis, scenario modeling, and briefing materials for senior leadership
• Conduct targeted research to support policy questions, strategic decisions, and corporate initiatives
• Support budgeting, forecasting, and long-range planning cycles
• Prepare or support monthly reporting, variance analysis, and performance commentary, including improvements to KPI frameworks and benchmarking
• Produce workforce planning analyses including hiring plans and cost assessments
• Assist with finance workflows that require structured analysis or coordination
• Assess and optimize Finance processes for efficiency and automation
• Support digital transformation projects that reduce manual effort and improve data quality
• Maintain reporting, models, and templates tied to established finance processes