infinit.cx

Sales

• Lead Generation & New Customer Acquisition: You proactively approach prospective customers, qualify leads and develop target accounts.
• Solution Selling: Consulting on digital customer service solutions across voice, web, mobile apps, chatbots and AI.
• Opportunity Management: Analyzing customer requirements and identifying opportunities for optimization.
• Proposal & Offer Management: Preparing tailored proposals that take into account technical feasibility, commercial parameters and customer requirements.
• Sales Cycle Ownership: Managing the entire sales process — from strategy and negotiation through to contract closing.
• Relationship Management: Building and maintaining long-term, trust-based customer relationships.
• Team Collaboration: Exchanging knowledge with colleagues, sharing best practices and working together to achieve common goals.

Sales Manager – m/f/d

Digital Marketing

• Work with a leading enterprise platform — Sprinklr is used by global brands.
• You will work with real data from large companies
• Learn enterprise marketing technology, not just theory
• Gain insights into omnichannel strategies (social, paid, insights)
• Optimize marketing performance
• Combine creativity and data
• Move between: content & campaigns (social, paid ads), data analysis & insights (listening, sentiment, trends)

Werkstudent:in – Digital Marketing, Social Media Analytics

Customer Support

• Du arbeitest an einem der wichtigsten Touchpoints überhaupt.
• Customer Service ist kein Callcenter-Thema mehr, sondern ein zentraler Erfolgsfaktor für Unternehmen.
• Du gestaltest echte Kundenerlebnisse mit.
• Du lernst CCaaS & CX-Skills mit extrem hoher Marktnachfrage.
• CCaaS (Contact Center as a Service) & Customer Experience sind Wachstumsthemen in welchen du Wissen zu Themen wie: Omnichannel Customer Service, Automatisierung & intelligente Routing-Logiken, Enterprise Plattformen wie Sprinklr Service aufbaust.
• Das sind Skills, die dir langfristig Türen öffnen können.
• Du arbeitest mit echter Enterprise-Technologie (nicht nur in der Theorie).
• Einblicke, wie große Organisationen Service skalieren.
• Nähe zu Beratung, Strategie & Entscheidern.
• Du arbeitest: eng mit Consultants, Solution Architects & Projektteams Requirements, Use Cases & Lösungsdesigns an Themen, die Management-Entscheidungen beeinflussen.
• Du lernst, wie aus Anforderungen funktionierende Service-Lösungen werden.

Werkstudent:in, Digital Customer Service – Sprinklr

• Du arbeitest an einem der wichtigsten Touchpoints überhaupt.
• Als Werkstudent:in arbeitest du daran, wie Unternehmen mit Kund:innen über Chat, Messaging, Social & Voice kommunizieren
• Du gestaltest echte Kundenerlebnisse mit.
• Du lernst CCaaS & CX-Skills mit extrem hoher Marktnachfrage
• Du arbeitest mit echter Enterprise-Technologie (nicht nur in der Theorie)

Werkstudent:in (w/m/d) Digital Customer Service – Sprinklr

• Work with a leading enterprise platform — Sprinklr is used by global brands.
• As a working student, you will work with real data from large companies.
• Learn enterprise marketing technology, not just theory.
• Gain insights into omnichannel strategies (Social, Paid, Insights).
• Combine creativity and data.
• You will move between: Content & Campaigns (Social, Paid Ads); Data Analysis & Insights (Listening, Sentiment, Trends); and Optimization of Marketing Performance.
• Steep learning curve and acquisition of relevant skills.

Working Student – Digital Marketing, Social Media Analytics

Pre-sales Engineer

• You design smart, scalable customer experience architectures — technically sound, conceptually well thought-out, and delivering real added value.
• You support our sales teams in early project phases, deliver compelling demos and presentations, and advise clients on technologies, trends, and products.
• You support tender/RFP processes, estimate efforts, create technical concepts, and contribute to proposal preparation.
• You contribute your own ideas, evaluate new tools, and actively help further develop our product portfolio together with the team.
• You support internal trainings, knowledge sharing, and the enablement of sales and delivery teams.

Technical Presales Consultant – m/f/d

Project Manager

• Support with resource and time tracking as well as reporting and analyses
• Assist in capturing, maintaining and updating project plans in our project management tool (BCS)
• Support the optimization and documentation of our PM processes
• Assist with organizational and administrative tasks in day-to-day project management
• Be involved in all core processes and gain valuable insights into project management

Working Student (Project Management)

Manager

• Shape product strategy: Develop and continuously maintain a market- and customer-centered product strategy aligned with the technical vision of the Head of Software Solutions
• Develop the roadmap: Derive and continuously maintain a product- and market-oriented roadmap while the engineering team ensures implementation
• Translate product ideas: Work closely with Development and Marketing to convert customer and market requirements into actionable product ideas — without technical leadership responsibilities
• Understand customers: Identify customer needs and conduct market, competitor and trend analyses
• Scale the product: Derive priorities and actionable recommendations for further product growth
• Go-to-market execution: Create go-to-market concepts, user stories and acceptance criteria within an agile setup
• Analytics: Use app analytics and user feedback for data-driven optimization
• Ensure quality levels: Define and maintain quality standards to ensure our apps remain consistent, reliable and user-friendly
• Release planning: Develop and coordinate detailed development plans for prototypes and final releases in close collaboration with the dev team
• Pre-sales activities: Support demos, presales activities and customer communication to clearly convey the value of our products