Bilingual Licensed Clinical Social Worker, Wraparound
Pair Team
Licensed Behavioral Health Care Manager – Crisis Queue
IEHP
contract
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $44 - $58 per hour
Job Level
Mid-LevelSenior
About the role
- Provide high quality, effective care management to IEHP members ensuring coordinated continuous care
- Conduct outreach and engagement, skilled therapeutic interactions, behavioral health interventions within scope, care coordination, and resource linkages
- Utilize clinical expertise to support and engage Members to promote positive health behaviors and assist with coordination of care
- Provide clinical expertise, clinical leadership, and clinical oversight; consult for non-licensed team members
- Conduct comprehensive holistic assessments telephonically and in person (facility or home visits) and develop individualized care plans or discharge plans
- Coordinate with internal and external health partners, participate in inter/transdisciplinary care team meetings, and facilitate transitions of care
- Provide crisis intervention and clinical guidance; engage in proactive utilization and quality review of Behavioral Health services
- Lead and provide clinical training and onboarding for department Team Members on behavioral health conditions and evidence-based treatments
- Ensure documentation accuracy and compliance with regulatory requirements and accreditation standards
- Assist Members with care coordination needs including PCP appointments, transportation, DME, and home health coordination
Requirements
- Minimum of three (3) years of experience performing or facilitating Behavioral Health/Medical Social Work services
- Master’s degree in Social Work or related field from an accredited institution required
- Possession of an active, unrestricted, and unencumbered license in a Social Services related field issued by the California Board of Behavioral Sciences required (LCSW or LMFT preferred)
- Experience in motivational interviewing and/or other evidenced-based communication strategies
- Experience working successfully within a team and developing and maintaining effective relationships with clients and coworkers
- Must have a valid California Driver's License
- Behavioral Health/Medical Social Work services experience in a health clinic, psychiatric hospital, medical facility, or health care clinic strongly preferred
- Experience in clinical services, both mental health and substance use preferred
- Familiarity with providing Behavioral Health Care and discharge planning required
- Bilingual (English/IEHP Threshold Language) – written and verbal is highly preferred
- Proficient in Microsoft Word, Excel, PowerPoint; demonstrated proficiency with electronic medical management systems (e.g., Cisco, MHK/Care Prominence, MediTrac, SuperSearch and Web Portal) is preferred
- Effective written and oral communication skills, reasoning and problem-solving skills, interpersonal communication and conflict resolution skills
- Resiliency to tolerate and adapt to a moderate level of change and development around new models of care and care management practices
- Ability to engage Members and providers on the phone as well as in person, prioritize multiple tasks, and work in a fast-paced environment
