iA Financial Group (Industrial Alliance)

Analyst

• Analyzing and mapping selected cross-functional administrative processes, focusing on workflows and tasks;
• Identifying low value-added tasks, friction points, and critical dependencies;
• Exploring various automation support scenarios, including the use of artificial intelligence agents or assistants, more traditional automation approaches, as well as process or organizational adjustments;
• Highlighting potential gains, limitations, and associated risks, whether human, operational, or ethical;
• Contributing to decision-level reflections to help inform upcoming strategic choices.

Intern – Strategic Process and Automation Analyst, Summer 2026

Administration

• Preparing files to be sent to clients
• Analyzing files to ensure compliance
• Following up with clients by email to obtain missing information when required
• Entering client information into the system
• Processing simple financial transactions in the system
• Performing occasional administrative tasks.

Student – Plan Administrator

Product Manager

• Define and champion the product vision for the Growth Hub
• Drive business value and manage the product lifecycle
• Prioritize initiatives, target segments, and customer populations
• Own the program backlog and support Program Increment (PI) planning
• Present and advocate for the vision during PI planning and key governance forums
• Ensure governance and overall steering of the Growth Hub
• Act as a central point of contact and catalyst for cross-functional collaboration
• Oversee financial management, deployment, and scaling of solutions

Senior Product Manager

Network Engineer

• Répondre aux demandes de la force de vente concernant l’assurance individuelle
• Optimiser l’expérience de la force de vente au premier contact
• Effectuer des validations administratives pour répondre aux obligations du Cabinet
• Participer à l’élaboration et à l’amélioration des procédures de travail

Spécialiste Réseau, Carrière et Dédicacé

Actuary

• Participate in the development, enhancement, and optimization of actuarial models to support business decision-making
• Perform experience studies and contribute to the development of actuarial assumptions for group savings and pension products
• Collaborate in the development of pricing strategies for the Group Insurance, Savings and Retirement Solutions (SAEC) sector
• Contribute to the design and calculation of various compensation programs related to products and business lines
• Improve analytical processes and tools to generate gains in efficiency, quality, and reliability of results
• Participate in various strategic initiatives, including the preparation of the business line budget

Actuarial Analyst, Senior Actuarial Analyst

Manager

• Lead operational process improvement initiatives
• Partner with operations senior management to assess and prioritize process improvement opportunities
• Conduct cost-benefit analyses for proposed projects
• Serve as the primary business lead for operations projects
• Apply industry best practices and project management standards throughout execution

Manager, Process Innovation

• Support activities led by the Canadian Dealer Services division: Act as a primary point of contact with the business partner to support the achievement of their business objectives.
• Support the partner in understanding financial results and identifying improvement levers.
• Develop an in depth understanding of the business model to identify performance drivers and advise decision makers.
• Provide advisory support and collaborate on acquisition projects and other growth initiatives, strategic partnerships, and optimization efforts within the division.
• Monitor product profitability for the division and its subsidiaries and make appropriate recommendations.
• Approve new products, coverage changes and pricing adjustments for Canadian products.
• Oversee financial controls (expenses, staffing, dealer loans, benefits and costs) in alignment with CFO standards and practices.
• Support activities led by the corporate CFO teams: Ensure collaboration and alignment between the CFO value chains, the divisional team and subsidiaries.
• Oversee the production and analysis of financial information required for financial statements, financial projections, budgeting, ORSA, investor presentations and capital standards.
• Supervise the production of the Financial Health Review and the Appointed Actuary’s report for iAPG.
• Provide support for external audits or peer reviews.
• Build and develop a high performing team: Ensure alignment and consistency of team activities with best practices established by the CFO sector team and contribute to the development of expertise.
• Support the professional development of team members and foster skill enhancement.
• In collaboration with sector managers, ensure the maintenance and evolution of actuarial and accounting expertise within the team.
• Identify needs related to tools, systems, human resources and expertise to support all activities of Canadian Dealer Services and CFO teams.

Senior Director, Financial and Actuarial Services

IT Support

• Manage employees’ electronic identities and access across multiple platforms
• Lead compliance-related approval requests and produce access reports
• Handle and follow up on access-related support tickets
• Participate in operational support activities and restore services during incidents
• Perform technical tasks within the scope of maintenance, monitoring and production surveillance
• Produce, maintain, and update technical documentation
• Contribute to continuous improvement and knowledge sharing

IT Technician

• Design, adapt and optimize intranet pages and portals for managers and employees.
• Manage editing rights, SharePoint groups and associated permissions.
• Configure or adjust SharePoint components (web parts, lists, metadata).
• Serve as the editor for key digital channels.
• Produce, maintain and enhance the editorial calendar for internal channels, including the intranet and workplace displays.
• Integrate, publish and highlight news, events and appointments.
• Ensure consistency between digital and physical campaigns (posters, screens, internal spaces).
• Perform content QA prior to publication.
• Act as project lead when required.

Manager, Intranet, Internal Channels and Performance

Insurance

• Processing and coding transactions related to complex policy changes (conversions, additions, reductions) in our information systems;
• Responding to reinsurers’ inquiries and participating in audit processes;
• Working closely with the team to meet processing deadlines;
• Supporting contract administration and claims teams by responding to information requests;
• Suggesting improvements to optimize processes and increase efficiency.

Student – Reinsurance Technician

Administrative Assistant

• Handle various administrative support requests from department staff
• Draft, edit, and proofread documents and PowerPoint presentations
• Prepare and produce statistical and accounting reports
• Manage agendas, phone calls, and group activity calendars
• Plan and organize internal and external meetings for the sector
• Coordinate and book business travel arrangements
• Manage expense reports, financial provisions, and invoice payments
• Produce budget tracking reports
• Manage office supply procurement
• Verify consultant work hours
• Work closely with other assistants and department managers

• Manage the full commissions cycle—from request through payment and reconciliation—including data validation, application of agreements, and handling exception calculations.
• Actively collaborate with other commissions analysts to coordinate and organize team tasks.
• Interpret and apply compensation agreements (standard and non-standard), document calculation logic, and maintain a compliant audit trail.
• Analyze and process a variety of commission requests (simple to complex), correct anomalies, and clearly explain decisions to stakeholders.
• Apply relevant rules and perform required calculations for cases that cannot be handled automatically by systems.
• Create and update the data required for commission payments to intermediaries related to group insurance contracts within management systems.
• Ensure consistency and compliance of commissions paid.
• Proactively communicate relevant commission information to the appropriate teams.
• Communicate with account managers, intermediaries, and accounting team peers to obtain the information necessary for efficient processing of requests and to resolve complex cases.
• Perform various accounting operations tasks, such as producing monthly adjusting entries and account reconciliations.
• Conduct accounting analyses.
• Participate in various team projects and other related tasks.

Commissions Analyst, Accounting Technician

Inside Sales

• Providing accurate and efficient administrative and sales support to advisors and internal teams
• Acting as a key liaison between financial advisors, BDMs, MGAs, and internal teams
• Managing, maintaining, and distributing sales concepts, tools, and presentations related to investment solutions
• Supporting advisor engagement and development by onboarding advisors
• Tracking and analyzing sales activities and results to provide relevant metrics, reports, and enhanced visibility
• Producing customized lists of advisors, partners, and sales contacts

Internal Sales Specialist

Consultant

• Design, redesign, and document end to end operational processes (current state and future state), including intake, workflows, handoffs, controls, and exception handling
• Translate complex operational processes into clear, accurate, and standardized documentation that enables consistent execution across teams
• Ensure all documentation adheres to established documentation standards for clarity, accuracy, and usability, ensuring process changes are effectively communicated
• Identify opportunities to modernize processes and supporting documentation, including improvements to learning and development systems, tools, and materials, ensuring alignment to business objectives and priorities
• Leverage technology when redesigning and documenting work, including identifying automation opportunities and partnering with SMEs, business analysts and technology teams to support implementation
• Collaborate with cross functional stakeholders to validate process details, incorporate feedback, and ensure alignment with operational realities
• Develop clear, concise, and audience appropriate communications to support process understanding, and adoption for advisors, employees, and other stakeholders
• Manage and coordinate communications related to process updates and operational changes, including PPI and carrier related material
• Maintain process governance by ensuring documentation is version‑controlled, consistently updated, and aligned with enterprise standards and audit expectations
• Ensure all documentation and communications comply with regulatory requirements and internal policies

Process Documentation Consultant

Compliance

• Participating in conflict of interest management processes, including the review of employees’ personal transactions (StarCompliance);
• Collaborating in the monitoring of investment sector employees’ activities on social media (Global Relay);
• Contributing to compliance and operational risk controls, including the completion of risk assessments;
• Participating in portfolio monitoring processes;
• Supporting the team in the delivery of various compliance and operational risk projects.