Mobile Auto Damage Estimator

iA Financial Group (Industrial Alliance)

Mobile Auto Damage Estimator assessing vehicle damage for insurance claims in Quebec. Interacting with policyholders, repair facilities, and insurance partners to provide accurate estimates.

Posted 8/1/2026full-timeMontreal • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automotive damage assessment and repair cost estimation, utilizing industry-standard software to produce accurate estimates while maintaining strong relationships with stakeholders. Proficient in both French and English, ensuring effective communication and customer service in a fast-paced environment.

Highest-signal resume keywords

Automotive Damage Repair EstimationMitchell Estimating SoftwareGAA Estimator LicenseCustomer Relationship ManagementFrench Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automotive Repair Cost EstimationDamage AssessmentMarket Value DeterminationDocumentation ManagementParts Cost Research

Soft Skills

Verbal CommunicationWritten CommunicationCustomer ServiceProblem SolvingRelationship Building

Tools & Technologies

Audatex Estimating SoftwareAllData Estimating SoftwareClaims Management SystemsMicrosoft 365

Certifications & Qualifications

Vocational Diploma in Auto Body RepairGAA Estimator License

Industry Keywords

Automotive Damage Repair IndustryPassenger VehiclesRecreational VehiclesTeardown InspectionsTotal-Loss Claims

About the role

Key responsibilities & impact

Traveling throughout the assigned territory to inspect damaged vehicles
Meeting with policyholders, repair facilities, body shops, and other stakeholders to evaluate damage and understand claim requirements
Assessing the extent of damage, determining required repairs, and preparing estimates in accordance with GAA standards, company procedures, and insurer requirements
Using industry-recognized estimating platforms, primarily Mitchell, to produce comprehensive and accurate estimates
Requesting teardown inspections or supplementary assessments when necessary to confirm the full extent of damages
Researching and validating the cost of parts, materials, and equipment required for repairs, including recycled or used parts when applicable
Determining market value or replacement value in total-loss claims
Providing claims adjusters, policyholders, repair facilities, and partners with the information and explanations required regarding estimates produced
Building and maintaining strong professional relationships with both internal and external stakeholders
Responding to inquiries, ensuring timely follow-up on files, and contributing to a professional customer experience
Analyzing and managing customer concerns or complaints related to automotive repairs
Meeting established service standards, turnaround times, and quality expectations
Maintaining accurate documentation and ensuring files remain up to date
Performing any other related duties or special assignments requested by your immediate supervisor

Requirements

What you’ll need

3 to 5 years of experience in the automotive damage repair industry
Experience estimating automotive repair costs
Strong knowledge of passenger vehicles and, ideally, recreational vehicles
Proficient with Audatex, Mitchell, and AllData estimating software
Holds a vocational diploma (DEP) in auto body repair, collision repair, or a related field, considered an asset
Holds a Groupement des assureurs automobiles (GAA) estimator license, considered an asset
Excellent verbal and written communication skills in French
Holds a valid driver’s license, has access to a personal vehicle, and is available for frequent travel within the assigned territory
Comfortable using technology and digital tools, including automotive estimating software, claims management systems, and Microsoft 365 collaboration tools
Intermediate-level English proficiency is required

Benefits

Comp & perks

Flexible group insurance plans
Competitive retirement savings program
Employee share purchase plan
Vacation program and wellness & personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus program
Discounts on iA products