Hyatt

Manager, Sales Central Hotel Services, Ramp

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois • 🇺🇸 United States

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Salary

💰 $95,000 - $110,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as the primary sales driver for a portfolio of opening and transitioning hotels across Hyatt’s global portfolio.
  • Manage incoming group and transient business leads from a variety of internal and external sources with professionalism and urgency.
  • Qualify leads, understand hotel goals, and create customized proposals that align with both client needs and property objectives.
  • Utilize Hyatt’s Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of engagement.
  • Conduct proactive outreach to secure new business across assigned properties.
  • Perform in-depth market research and competitive analysis to identify target accounts and white space opportunities.
  • Develop account strategies using market intelligence and Envision data to build long-term demand for ramping hotels.
  • Leverage Hyatt’s tools and databases to uncover new accounts and nurture emerging segments during hotel transitions.
  • Provide regular updates on lead status, prospecting activity, and conversion progress.
  • Use internal dashboards and analytics tools to measure effectiveness and adjust strategies in real time.
  • Ability to travel up to 15%

Requirements

  • 3–5 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
  • Deep understanding of the group and corporate transient segments.
  • Proficient in Hyatt’s Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
  • Exceptional communication, negotiation, and client engagement skills.
  • Proven ability to manage multiple hotel stakeholders and adapt sales strategies accordingly.
  • Detail-oriented with strong organizational and analytical skills.
  • Comfortable working in a fast-paced, high-visibility ramp-up environment.
  • Bachelor’s degree in marketing, Communications, Business, or a related field required
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
hotel sales experiencemarket researchcompetitive analysisaccount strategieslead qualificationproposal creationpipeline managementdata analysisclient engagement
Soft skills
communication skillsnegotiation skillsorganizational skillsanalytical skillsdetail-orientedadaptabilityprofessionalismurgencyproactive outreach
Certifications
Bachelor’s degree in marketingBachelor’s degree in CommunicationsBachelor’s degree in Business
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