Husqvarna Group

Customer Support

• Support customers with product questions, order processing, and shipment updates
• Talk to customers and our sales team by phone or email
• Place and track product orders
• Provide accurate information about our tools and equipment
• Use systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
• Learn about products and recommend solutions based on customer needs

Customer Service Representative

• Prepare and report accurate and timely VAT and excise tax returns for multiple Nordic entities.
• Lead or participate in projects aimed at improving indirect tax processes and compliance.
• Strengthen and harmonize internal controls across entities.
• Stay up to date on new indirect tax legislation affecting Husqvarna Nordic legal entities
• Provide guidance and support to internal teams by responding to indirect tax-related questions.
• Analyze transaction data to ensure correct reporting and identify areas for improvement.
• Collaborate with Group Tax, external auditors, and tax authorities by gathering and analyzing relevant data.

Indirect Tax Analyst

Business Operations

• Lead process mapping and analysis efforts to understand current state processes, identify gaps, inefficiencies, and areas for improvement in aftermarket and service businesses
• Provide process leadership and support to project management, develop policies, procedures, and standards based on Aftermarket and Services operations
• Develop detailed process documentation, including process maps, SOPs, and business requirements documents
• Lead change projects, developing and implementing various ERP solutions and business processes
• Collaborate with cross-functional teams to design and implement optimized business processes that drive efficiency and effectiveness
• Identify and analyze opportunities for improvement of existing processes to increase efficiency and customer satisfaction
• Collaborate with various stakeholders to design and implement effective aftermarket and service processes within the ERP system
• Ensure the right training, resources, and tools for effective work.

Business Process Lead – Aftermarket

Engineer

• Act as the vital link between customer expectations and logistics execution
• Work closely with logistics leads, commercial teams, and external partners
• Contribute to initiatives that translate customer requirements into operational processes
• Optimize logistics performance and support the development of a scalable logistics model
• Focus on process leadership, customer service alignment, performance monitoring, continuous improvement, and governance & reporting
• Standardize and optimize warehouse and distribution processes across regions
• Translate customer needs into efficient logistics solutions
• Monitor logistics performance and drive improvements in delivery, packaging, and documentation
• Lead root-cause analysis and implement corrective actions for service issues
• Apply Lean principles to enhance efficiency and reduce costs
• Collaborate with internal teams and partners to ensure alignment and continuous improvement
• Travelling to warehouse locations as needed

Logistics Process Engineer

Sales

• Achieve monthly sales budget
• Manage accurate forecast for responsible territory and channel
• Effectively execute a basket selling approach to become sole/primary supplier within our served product categories
• Maintain a detailed understanding of current and potential market share as well as competitive position within the territory
• Develop and maintain relationships with key decision makers and influencers within key customers
• Test tooling and equipment to both potential and existing customers
• Responsible for market awareness regarding competitors in their territory
• Create strategies to gain market share
• Continuously develop customer focused selling and sales excellence skills
• Provide and coordinate technical support and training to customers as needed
• Nurture relationships as business partners with both internal and external customers
• Conduct comprehensive business reviews with customers and internally to ensure sales growth plan results
• Monitor consistency of diamond tool and equipment performance, escalate findings to Product Market Management team
• Address customer issues (internal and external) in a timely manner
• Maintain accurate CRM
• Manage expense reports according to guidelines and in a timely fashion
• Maintain car stock reconciliation according to policy
• Communicate with various internal departments as necessary

Distribution Sales DM

Security Engineer

• Support all three business divisions — Husqvarna, Gardena and Construction.
• Collaborate closely with Legal, Compliance, R&D and divisional Product Security Managers.
• Act as the central authority for product security across divisions.
• Set the direction, frameworks and follow-up structures needed to secure products.
• Engage with stakeholders at all levels — from R&D engineers to executive leadership.

Product Cyber Security Officer

Paralegal

• Supporting the Trademark counsel in managing and executing global trademark procurement and clearance processes
• Performing and analyzing trademark clearance searches using available online software and databases
• Filing and prosecuting domestic and foreign trademark applications
• Communicating with internal stakeholders and external agents regarding trademark and IP-related matters
• Managing Husqvarna Group's global trademark portfolio
• Keeping guidelines, manuals, forms, etc. updated
• Invoice management in Husqvarna's financial system Coupa

Trademark Paralegal

• Orderverwerking van A tot Z (orderintake, acceptatie, planning en opvolging)
• Het ondersteunen van dealers en klanten met vragen over voorraad, levertijden en productinformatie
• Het plannen, regelen en opvolgen van logistieke processen samen met vervoerders en internationale collega’s
• Het afhandelen van klachten en zoeken naar oplossingsgerichte antwoorden
• Kleine logistieke handelingen en administratieve taken in systemen zoals MFGPRO en SAP/REX ingeven

Customer Service Officer

• Strategic sales planning and execution to retain and expand customer relationships
• Client engagement: identify business needs, prepare proposals/quotations, resolve issues, ensure high-quality service
• Promote and sell products through BTL marketing activities (Agri Melas, exhibitions, canopy setups, farmer meets, training sessions)
• Execute brand and product campaigns with a 360° approach
• Develop medium to long-term sales plans for dealers and key customers
• Responsible for brand communication and training initiatives
• Coordinate with internal teams and reseller networks for sell-in/sell-out and material support
• Execute trade marketing plans including profiling, promoter projects, and channel campaigns
• Liaise with government institutions for subsidy facilitation and institutional sales
• Extensive travel across assigned territory for market feedback and relationship building
• Monitor receivables and ensure timely collections from channel partners

Experienced Sales Operation

Systems Engineer

• Drive product certification activities and act as Certification Coordinator ("spider in the web")
• Collect and compile data and technical documentation to enable product compliance
• Work closely with system engineers, the compliance department and all R&D engineering disciplines
• Coordinate certification activities and people across international cross-functional teams
• Support technical and certification leads and contribute to compliance-related tasks
• Ensure products meet relevant standards and regulatory requirements
• Participate in project coordination and communication with stakeholders

System Engineer – Certification Coordinator

Full-stack Engineer

• Technical lead for product development projects and special assignments
• Drive concept development for light compaction products
• Ensure technical development is structured with clear responsibilities in the team
• Work on assignments across advanced engineering and product development towards industrialization
• Proactively contribute to technology and innovation roadmaps
• Coach and develop a project team of 2–5 engineers (mechatronics, mechanical, NVH, testing and verification)
• Collaborate closely with Light Compaction Engineering Hub in Bulgaria and other global teams
• Report functionally to the R&D Manager Light Compaction in Jonsered
• Be hands‑on in engineering workshops when assembling and testing products

Lead Engineer

• Lead and develop a SAP team consisting of Product Owners, Delivery Leads, agile capabilities, fostering a culture of excellence and innovation.
• Lead and develop our strategic partnership with our off-shore partner to further evolve our SAP based deliveries.
• Establish and maintain governance frameworks for SAP operations and ensure adherence to Husqvarna group processes and best practices across SAP legacy deployments.
• Prepare for ongoing S/4 HANA roll-ins and define and anchor strategy and roadmap towards S/4HANA.
• Promote the NextStep initiative to evolve DevOps/Agile ways of working in an ERP context.
• Actively participate to strengthen culture within global ERP operations within Global Information Services.
• Serve as a liaison between project teams and operations to facilitate knowledge transfer and integration.
• Develop and maintain key business stakeholder relationships to enable transition and sustain ongoing operations.
• Cross-functional coordination with diverse delivery teams and business projects; alignment with Amplify Program prerequisites.
• Plan and maintain sunset timeline and processes for legacy platforms and development of resource transformation/enablement plans.

Manager, SAP ERP CoE

Accounts Payable

• Process and review invoices, payments, and employee expense reports
• Resolve discrepancies with vendors and internal departments
• Reconcile A/P accounts and prepare journal entries
• Support month-end and quarterly reporting
• Assist with tax documentation, vendor setup, and administrative finance tasks
• Protect company assets and support overall financial integrity

Accounts Payable Specialist

Director

• Lead Husqvarna Battery Competence Center (HGBCC) R&D organization focused on battery and charger development for high-performance products
• Oversee 5 group managers and ~50 engineers across multiple sites in Sweden and Germany
• Personnel management and capacity planning
• Manage budget responsibilities and resource allocation
• Ensure compliance with Environment, Health, and Safety (EHS) standards
• Represent R&D perspectives in HGBCC's cross-functional leadership team and internal steering groups
• Build long-term technology and concept development plans, enhance modular design and platform definition
• Drive HGBCC’s global footprint and partnerships for R&D activities and external collaborations with academia and industry
• Balance competing trends and stakeholder expectations to ensure robust technology choices
• Reduce costs in batteries and chargers through streamlined technical approaches and operational synergies
• Adapt organizational structures and ways of working to support efficiency and scalability
• Participate in patent review meetings and contribute to intellectual property strategies
• Strengthen innovation and research capabilities through strategic external partners

R&D Director

Product Designer

• As a designer you creatively solve problems at all levels of detail: from the big picture to the nuts and bolts.
• You will be involved in one or more of our development projects where you are the advocate for the user and lead the project towards a user-centric way of working.
• We believe that we will become a stronger team if everyone is involved in the design process.
• Examples of what you can do (depending on your specialty): User research and usability test; Formulate user goals; Concept design; Detailed UI design; Plan and moderate cross-functional workshops; Continuous development and enhancement of our Design System and way of working; Design system ownership tasks such as facilitate meetings and workshops, support developers and designers.
• About you: Have extensive experience in both UX and UI design for digital services. Have a passion for understanding humans. Are a team player. Have an agile mindset (test-learn-modify). Have a high level of self-leadership. Have excellent communication skills.