Huntress

Sales Development Rep

• Outbound prospect Internal IT Departments and Value-Added Resellers (100-3000 employees) by phone, email, and LinkedIn
• Establish trust and rapport with VARs via phone, email, and LinkedIn to learn about their solutions, team composition, territories covered, and ideal customer profile (ICP)
• Work collaboratively to create outbound prospecting strategies for both VARs and Mid-Market Internal IT Departments
• Develop and manage a contact and opportunity pipeline, ensuring timely follow-ups on both
• Work closely with the Account Executive team to set demos and assist with closing deals
• Meet and exceed monthly, quarterly, and annual sales quotas
• Maintain data hygiene in Salesforce (SFDC) with accurate prospect and opportunity data, documenting all interactions
• Gain a passionate understanding of “Why Huntress”: our cybersecurity products, our human-led SOC, our monthly educational webinars, and competitor offerings
• Align to our core values of Own It, Elevate it, and Send it!

Senior Sales Development Representative – Mid-Market

Manager

• Provide strategic ownership, governance and configuration of workday modules such as advanced comp, benefits, absence, time-tracking and reporting & analytics.
• Establish and enforce system governance, change management, and release management practices.
• Manage and optimize all essential HR policies, including leave, pay rules, and time tracking, within the system.
• Design and deliver insightful reports, dashboards, and workflows to enable data-driven decision-making.
• Maintain alignment between the HRIS and the organization's evolving structure, including adding new departments and managing structural changes.
• Implement robust controls to ensure data integrity, confidentiality, and compliance with internal and external standards.
• Directly manage and mentor one Senior HRIS Analyst, setting clear priorities, performance expectations, and supporting professional development.
• Ensure all consulting partners adhere to internal standards, security requirements, and the long-term system strategy.
• Manage workload, review team deliverables, and ensure timely resolution of all system requests, issues, and enhancements.
• Create scalable processes to facilitate effective global collaboration across different time zones.
• Oversee all aspects of system configuration, business process frameworks, security roles, integrations, and reporting.
• Ensure the HRIS supports compliance with applicable labor laws, data privacy regulations, and internal audit requirements.
• Partner with Legal, IT, and Security teams on audits, risk assessments, and system controls.
• Translate business needs into effective system solutions and process improvements.
• Develop and deliver training, guidance, and change management support for system users.
• Maintain accurate documentation of all system configurations, workflows, and standard operating procedures.

HRIS Manager

Project Manager

• Lead 8-10 critical Focus Initiatives from discovery through execution, staying outcome obsessed to ensure we don't just finish projects, but deliver the intended business value.
• Orchestrate alignment across a senior stakeholder base (including VP and ELT levels), using candor and expertise to clarify goals and drive decision-making.
• Apply systems-level thinking to identify "unknown unknowns" and mitigate risks early, ensuring our fastest-moving projects stay on the rails without slowing down.
• Move with urgency in our fast-paced environment, knowing when to ship a "good enough" solution to gather data and when to refine for scale.
• Use AI as a co-pilot to summarize complex stakeholder inputs and research, distilling information into actionable takeaways so the team stays focused on execution.
• Take accountability for the upfront critical thinking required to clarify project scopes, ensuring that "Giving a Shit" results in high-quality execution from day one.

Senior Project Manager

Payroll

• Support the execution of semi-monthly payroll cycles, monthly pay cycles, and off-cycle payments for domestic and international employees within Workday and Papaya, ensuring accuracy and timeliness.
• Assist in coordinating international payroll operations across global entities using Papaya Global, ensuring employee data, pay elements, and reporting are aligned with internal payroll processes.
• Perform payroll-related data management within the payroll system.
• Conduct pre-payroll audits and reconciliations to validate gross-to-net calculations and ensure deductions such as taxes are applied accurately.
• Serve as a point of contact for payroll-related inquiries, including pay discrepancies, tax elections, and benefit deductions.
• Maintain awareness of federal, state, and local payroll regulations while supporting global payroll compliance requirements in partnership with external payroll providers.
• Generate payroll reports from Workday, Papaya, and other payroll platforms to support finance, accounting, and internal audits.
• Partner with the People Team to ensure employee lifecycle changes (new hires, terminations, compensation updates, and leaves of absence) are accurately reflected across payroll systems.

Payroll Specialist

• Provide initial and continuous training on cold calling best practices and pipeline management
• Ensure SDRs reach their KPI targets each month through strong management processes
• Maintain quality assurance processes, providing input for improvement
• Work with operations to ensure tools and information databases are configured for maximum success
• Maintain an appointment no-show rate at or below the industry rate
• Work to remove SDR performance obstacles
• Handle escalated calls
• Provide support for SDR questions in real time
• Provide reporting to upper management and other departments as requested
• Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership
• Lead and execute special projects either directed by your leadership or on your own
• Lead the team in the absence of upper management as necessary

Manager, Sales Development

Technical Account Manager

• Elevated Tech Support: Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support. Monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate as needed
• Customer Success: Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion through technically-lead QBRs
• Technical Sales Enablement: Participate at events to lead training sessions on product usage and best practices
• Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organization, acting as a link between our customers and PM by relaying feedback for product improvements
• Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value. Develops an understanding of customers’ business needs and educates them on how they can improve their security posture with Huntress
• Account Growth: Identifies up-sell and cross-sell growth opportunities during technical account reviews
• Product Research: Participate in surveys/research on new capabilities and product offerings to document and assist our product and engineering teams in building products that fit the needs of our partners/customers
• Community Technical Resource: Work with the Huntress Community Team on projects such as roadshows and peer groups
• Strong self-starter with the ability to work independently
• Spot opportunities for improvement in a fast-moving environment
• Comfortable traveling 25% of the time and meeting face-to-face with customers
• Comfortable presenting in front of groups

Technical Account Manager – Level III

Customer Support

• Provide initial partner support and convey resolutions to customers
• Walk customers through problem-solving processes and provide assistance
• Assess customer issues and properly escalate incidents as needed
• Follow up with customers, provide feedback, and see problems through to resolution
• Utilize excellent customer service skills and exceed customer expectations
• Recommend changes to internal and customer-facing documentation where needed
• Continually grow your knowledge of internal procedures, the Huntress product, and customer environments

Product Support Specialist

Marketing

• Serve as the single point of marketing contact for Huntress’s top-tier distributors (e.g., Dicker Data, Climb, Ingram Micro, Sherweb).
• Align Distribution marketing activities with Huntress sales quotas to ensure "through-partner" campaigns drive actual pipeline.
• Manage the Distribution MDF Lifecycle: From proposal and budget approval to execution and ROI proof-of-performance.
• Deploy "Campaigns-in-a-Box" and multi-touch digital campaigns tailored for both MSPs and VARs
• Own the presence of Huntress at distribution-led roadshows, national conferences, and virtual summits.
• Develop high-engagement experiences for in-person events that move distribution partners and customers through the funnel from "curious" to "closed won".
• Collaborate with the Sales Enablement team to ensure distributors are equipped with the latest Huntress messaging and sales tools.
• Monitor partner health metrics to identify where marketing intervention is needed to re-engage "silent" partners.
• Incentive Alignment: Understand Microsoft’s partner incentives (like CO-OP or CSP rebates) to help partners use those funds or "points" in conjunction with Huntress offerings.

Senior Channel Marketing Manager

Sales Operations Manager

• Serve as a frontline resource for the sales organization, primarily the Channel Team addressing questions, resolving issues, and helping unblock challenges
• Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration
• Own reseller/VAR account setup and maintenance in Salesforce (create VAR accounts, map reseller sub-accounts, validate data).
• Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems.
• Partner with RevOps leadership to identify operational bottlenecks and implement solutions
• Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner.
• Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency
• Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements.
• Identify opportunities for process improvements to help the sales team operate more effectively
• Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
• Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
• Support training initiatives for the sales organization on tools, processes, and best practices
• Ensure accurate data and operational processes are maintained across the sales organization
• Assist with sales technology implementations and enhancements

Sales Operations Specialist

Program Manager

• Design and execute a scalable Microsoft Alliance & Marketplace Enablement Program aligned to the strategic direction set by the Head of Alliances.
• Develop structured internal enablement for SDRs, AEs, CAMs, PSMs, and relevant technical roles to ensure clear understanding of the Microsoft Alliance, Azure Marketplace motions, rules of engagement, co-sell strategy, and transaction workflows.
• Build repeatable external-facing enablement journeys and materials that can be delivered by Microsoft sellers, reseller teams, or Huntress alliance leadership to educate the ecosystem on how Huntress operates within Marketplace.
• Partner cross-functionally with Alliances, PMM, RevOps, Sales Leadership, Marketing, and Channel teams to ensure alignment between Marketplace strategy, product messaging, operational processes, and seller execution.
• Deliver live enablement sessions internally and externally when required, supporting a “divide and conquer” execution model with the Head of Alliances.
• Monitor enablement adoption, feedback, and impact, iterating on programs to improve Marketplace transaction readiness and revenue performance.
• Support secondary alliance-driven initiatives (e.g., cybersecurity insurance partnerships) through sprint-based enablement design and periodic program refreshes.

Senior Alliance Enablement Program Manager

• Execute and scale global enablement programs focused on revenue technology adoption of the Huntress revenue technology stack, including Salesforce, the LMS, and core prospecting, engagement, and intelligence platforms (e.g., Gong, Outreach, ZoomInfo, LinkedIn Sales Navigator).
• Design and deliver scalable training and enablement programs that connect tool usage directly to sales workflows, methodology, and performance outcomes across pre-sale, post-sale, and technical roles.
• Lead LMS strategy and administration, ensuring learning paths, reporting, certifications, and content structures align with enablement priorities and provide clear visibility into readiness and adoption.
• Monitor and analyze tool utilization, adoption trends, and learning completion data to identify behavior gaps and drive targeted enablement interventions that improve performance and consistency.
• Serve as the primary enablement liaison with revenue technology vendors, staying current on new features, roadmap updates, and AI capabilities; translate those innovations into actionable workflow improvements and enablement strategies.
• Partner cross-functionally with Strategic Enablement, Technical Enablement, Channel Enablement, RevOps, Product and Sales Leadership to ensure tools, systems, and seller behaviors are aligned to Huntress’ global go-to-market strategy.
• Support adoption for an AI-forward enablement mindset by identifying and operationalizing AI capabilities across tools to improve seller productivity, insight generation, and customer engagement.

Senior Revenue Technology Enablement Manager

Sales Engineer

• Partner with customers to help increase their security posture
• Review and highlight potential security problems to customers’ technical teams while positioning Huntress as a solution
• Work collaboratively with Sales, Marketing, Support, and Engineering on voicing customer needs
• Spot opportunities for improvement in a fast-moving environment
• Ability to travel ~25% of the time to meet with customers

Sales Engineer I

• Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support.
• Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion through technically-lead QBRs
• Participate at events to lead training sessions on product usage and best practices
• Advocate for partner/customer needs within the Huntress organization, acting as a link between our customers and PM by relaying feedback for product improvements.
• Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value. Develops an understanding of customers’ business needs and educates them on how they can improve their security posture with Huntress.
• Identifies up-sell and cross-sell growth opportunities during technical account reviews.
• Participate in surveys/research on new capabilities and product offerings to document and assist our product and engineering teams in building products that fit the needs of our partners/customers.
• Work with the Huntress Community Team on projects such as roadshows and peer groups.
• Strong self-starter with the ability to work independently.
• Spot opportunities for improvement in a fast-moving environment.
• Comfortable traveling 25% of the time and meeting face-to-face with customers.
• Comfortable presenting in front of groups.

Senior Sales Development Representative – Mid-Market

HRIS Manager

Senior Project Manager

Payroll Specialist

Manager, Sales Development

Technical Account Manager – Level III

Product Support Specialist

Product Support Specialist

Manager, Sales Development

Senior Channel Marketing Manager

Sales Operations Specialist

Senior Alliance Enablement Program Manager

Senior Revenue Technology Enablement Manager

Sales Engineer I

Technical Account Manager III