Huntress

Sales Operations Specialist

Huntress

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $90,000 per year

About the role

  • Serve as a frontline resource for the sales organization, primarily the Channel Team addressing questions, resolving issues, and helping unblock challenges
  • Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration
  • Own reseller/VAR account setup and maintenance in Salesforce (create VAR accounts, map reseller sub-accounts, validate data).
  • Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems.
  • Partner with RevOps leadership to identify operational bottlenecks and implement solutions
  • Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner.
  • Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency
  • Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements.
  • Identify opportunities for process improvements to help the sales team operate more effectively
  • Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
  • Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
  • Support training initiatives for the sales organization on tools, processes, and best practices
  • Ensure accurate data and operational processes are maintained across the sales organization
  • Assist with sales technology implementations and enhancements

Requirements

  • 2+ years in Sales Operations, RevOps, or a related commercial operations role supporting partner/reseller channels.
  • Strong written and verbal communicator; comfortable partnering across Sales, Finance, and Engineering.
  • Experience with Salesforce
Benefits
  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsRevOpsaccount setupdata validationprocess improvementworkflow optimizationmetrics trackingautomation implementationSLA adherencesales technology enhancements
Soft Skills
communicationcross-functional collaborationproblem-solvingoperational guidancetraining supportinterpersonal skillsorganizational skillstimelinessattention to detailliaison abilities