Hunt St

Full-stack Engineer

• Design, build, and maintain backend services and APIs using Node.js. Design and develop REST and GraphQL APIs.
• Work with databases such as PostgreSQL, MySQL, and MongoDB, including schema and data model design. Build and maintain scalable application architecture.
• Implement authentication and access control mechanisms. Integrate third-party APIs and external services.
• Contribute to end-to-end product development, from backend services to supporting frontend functionality when required.
• Write automated tests to ensure reliability and maintainability. Debug production issues and optimize system performance.
• Write clean, well-documented, and maintainable code. Use modern development tools such as Git, Unix CLI, and scripting tools.
• Communicate technical risks, assumptions, and solutions clearly with the team.

Senior Software Engineer

• Own end-to-end delivery of client projects from scoping and architecture through development and launch.
• Act as the technical lead and decision-maker, selecting the right stack, tools, and engineering approach for each project.
• Build across the full stack (frontend, backend, and infrastructure), often serving as the primary engineer during early stages of development.
• Use AI-assisted development tools to accelerate engineering workflows and continuously explore new tools that improve delivery speed and quality.
• Communicate progress clearly with clients during weekly calls, translating technical updates into clear, non-technical insights.
• Manage delivery timelines and quality, proactively identifying risks and ensuring projects ship successfully.

Technical Lead

Marketing

• Ensure consistent application of brand guidelines across all internal and external communications.
• Design and produce marketing collateral, including brochures, presentations, digital assets, and promotional materials.
• Update and maintain website content to ensure accuracy, relevance, and alignment with brand messaging.
• Plan, create, and publish engaging content across social media platforms; monitor and report on performance metrics.
• Assist marketing campaigns and initiatives aimed at generating new business opportunities.
• Work closely with internal teams and external vendors to support marketing and branding projects.

Brand & Marketing Specialist

Business Development Rep

• Conduct outbound cold calls to schools without existing service agreements
• Identify and engage the correct decision-makers responsible for recruitment
• Gather and verify accurate contact details to support future sales activity
• Update and maintain CRM records with clear, reliable information
• Build early rapport and lay the groundwork for new client relationships
• Support the expansion of market presence through consistent outbound outreach
• Respond confidently to general enquiries from schools when required
• Ensure all interactions reflect professionalism, credibility, and brand standards

Business Development Representative

Ecommerce

• Act as the first point of contact across four ecommerce websites
• Provide customer support via live chat, email, and phone
• Handle first-line, repetitive queries including:
• Order tracking updates
• Product information and availability
• Returns and general policy questions
• Accurately document interactions and maintain strong internal data tracking
• Escalate complex issues to in-house team members as required
• Maintain a high standard of professionalism and response times

Customer Service – Ecommerce Support Assistant

Content Marketing Manager

• Live and speak the brand across all content touchpoints, ensuring a cohesive and distinctive voice that reflects the company’s positioning and values.
• Develop strategic and thematic campaign narratives that translate seamlessly across multiple conversion channels (paid ads, website, email, social, catalogues, and lead magnets).
• Lead the creation of big campaign concepts and storytelling angles that connect brand messaging with measurable pipeline and revenue outcomes.
• Ensure all content is not only conversion-focused but also emotionally resonant, on-brand, and strategically aligned with audience insights.
• Translate brand strategy into compelling content themes, messaging frameworks, and creative directions that scale across funnel stages.
• Act as the guardian of brand storytelling, maintaining consistency in tone, messaging hierarchy, and narrative across all assets and platforms.
• Manage and coordinate a network of freelance creatives (writers, editors, designers, photographers).
• Oversee high-volume content production across web, email, and social platforms.
• Ensure consistent brand voice, quality standards, and on-time delivery.
• Map all content initiatives to the marketing funnel and revenue goals.
• Create and optimise conversion-focused assets such as paid ads, landing pages, email sequences, and lead magnets.
• Track performance metrics (MQLs, SQLs, CTR, CVR) and continuously refine strategy based on data.
• Own and execute the organic growth roadmap, including SEO/GEO and founder-led thought leadership channels.
• Scale reach and visibility through strategic content distribution.
• Identify new opportunities to expand audience acquisition and engagement.

Head of Content – Conversion

Customer Support

• Manage and maintain Hapana CRM (critical requirement)
• Support data syncing and workflows between the MTE App (Everfit platform) and Hapana
• Maintain accurate member/customer records
• Monitor automations, tagging, segmentation, and CRM hygiene
• Troubleshoot basic CRM/system issues and escalate when needed
• Perform accurate data entry, database updates, and system clean-ups
• Generate reports using Excel and Microsoft Office tools
• Create dashboards and performance reports for leadership
• Assist with process documentation and workflow improvements
• Support campaigns inside Meta Business Suite
• Assist with lead tracking, campaign monitoring, and CRM integration
• Ensure lead flow from Meta into Hapana is functioning properly
• Provide backend support for growth initiatives and member communications
• Execute tasks and projects delegated by senior leaders
• Prioritize multiple requests while maintaining accuracy
• Act as a reliable backend support partner to leadership

Marketing, CRM Support Specialist

Financial Planning and Analysis

• Paraplanning & Advice Preparation
• Prepare Statements of Advice (SOAs) and Records of Advice (ROAs) using XPLAN.
• Efficiently manage and maintain client data within XPLAN.
• Upload new clients and ensure all client information is accurate and up to date.
• Maintain detailed and compliant file notes within the CRM.
• Assist with strategy modelling and research.
• Implementation & Applications
• Complete and lodge applications for investments, superannuation (including rollovers and contributions), and personal insurance (Life, TPD, Income Protection, and Trauma).
• Manage underwriting requirements and follow up with insurers.
• Liaise with product providers, superannuation funds, and insurance companies.
• Track applications through to completion.
• Client & Review Support
• Request and obtain statements from fund managers and superannuation providers.
• Prepare review documentation for client meetings, including investment summaries, superannuation balances, and insurance schedules.
• Assist in preparing annual review packs.
• General Office & Administration
• Maintain CRM workflows and task management.
• Communicate with clients and product providers professionally.
• Manage day-to-day administrative duties within the practice.
• Work across insurance and superannuation provider software platforms.

Paraplanner, Financial Planning Assistant

• Respond promptly and professionally to inbound enquiries via email and phone
• Confidently qualify leads and guide customers through the buying process
• Close inbound opportunities with a target conversion rate of approximately 1 in 3
• Handle phone-based sales during peak periods (around 20% of total workload)
• Deliver clear, concise, and persuasive written communication (email-first role)
• Maintain a neutral or minimal accent for phone-based interactions
• Build trust quickly by understanding customer needs and offering appropriate solutions
• Accurately log all interactions, notes, and deal stages in the CRM
• Track leads, follow-ups, and outcomes to ensure nothing falls through the cracks
• Use spreadsheets and internal tools to support reporting and sales tracking
• Assist with basic website-related tasks such as product uploads or updates (as required)
• Leverage tools like ChatGPT to draft responses, refine messaging, and improve efficiency
• Work confidently across multiple systems and platforms with minimal supervision
• Own your sales numbers and consistently work toward agreed KPIs
• Monitor close rates, response times, and pipeline health
• Actively identify opportunities to improve conversion and customer experience

E-commerce Sales Closer

Operations

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Operations Coordinator

• Manage client information on XPLAN and update accordingly after adviser completes a new FACT FIND
• Set up new clients on XPLAN
• Download confirmations for Super / Pensions / Investments, Binding Nominations, Contributions, Switches, Withdrawals, Accounts Closed, Deceased from Fund Manager platform
• Download Insurance confirmations for New Policies, Accounts Closed, Paid Out
• Ensure all client data is accurate and checked when entering profile in Xplan
• Adhere to practice checklists and ensure all actions are processed.
• Assist with bulk client mail outs.
• Be available on TEAMS meeting throughout the day
• Email management with Advisers, Clients and other parties
• Maintain relationship with Fund Managers

Financial Planning Support Assistant

Video Editor

• Build and manage landing pages using HubSpot and other platforms
• Set up webinar funnels and email nurture sequences
• Create social media content and campaigns
• Edit video content into promotional or showcase videos
• Support paid ads campaigns as needed
• Build future funnels and lead magnet campaigns
• Track campaign performance and provide actionable insights
• Work closely with the client to ensure marketing initiatives are aligned and efficient

Marketing Specialist, Video Editor

• Prepare financial statements for companies, trusts, partnerships, and sole traders
• Ensure compliance with Australian accounting standards and tax regulations
• Assist with month-end and year-end reporting processes
• Prepare workpapers and maintain clear documentation for review
• Prepare and review Income Tax Returns (ITR), Company Tax Returns, Trust Returns, and BAS
• Assist with FBT, PAYG, and other compliance lodgements as required
• Ensure deadlines are met in line with ATO requirements
• Identify potential tax issues and escalate appropriately
• Communicate clearly regarding missing information, deadlines, and outstanding items
• Work closely with senior accountants and reviewers to ensure accuracy and quality
• Provide timely updates on job progress within XPM
• Manage jobs and workflows through Xero Practice Manager (XPM)
• Maintain accurate client records and job tracking
• Ensure bookkeeping data in Xero is clean and reconciled prior to preparing financials
• Follow established SOPs and contribute to process improvements

Financial Accountant

Bookkeeper

• Offshore Bookkeeper responsible for preparing accurate, complete, and review-ready bookkeeping and payroll work.
• Transaction Processing & File Maintenance duties such as coding transactions in Xero, reconciling accounts, and maintaining structured client files.
• Accounts Payable & Receivable Support including entering supplier invoices and preparations of payment schedules.
• Payroll Support with draft payroll runs and tax reconciliations.
• Month/Quarter/Year-End & Compliance Preparation such as preparing draft management reports and maintaining compliance documentation.
• Workflow & Documentation Discipline via task updates in Asana and following quality control checklists.

Offshore Bookkeeper

Accountant

• Process supplier invoices, verify accuracy, and set up payments in a timely manner
• Assist with bank reconciliations and ensure discrepancies are identified and resolved
• Prepare financial reports, summaries, and ad hoc reports as required
• Investigate and analyze reported financial variances
• Monitor accounts receivable and highlight overdue customer accounts
• Ensure compliance with internal policies and financial procedures
• Assist in the preparation of budgets and financial forecasts
• Maintain organized and accurate financial records
• Collaborate with external accountants for reporting, audits, and compliance matters