Humana

Data Scientist

• Support initiatives to ensure responsible use of AI across the enterprise, including model risk assessments, fairness evaluations, and compliance with ethical and regulatory standards.
• Champion transparency, accountability, and trust in all AI and data science practices.
• Drive and contribute to R&D efforts to advance innovative, high-impact, and ethically-grounded AI solutions in healthcare.
• Design and implement processes, tools, and frameworks for the evaluation, monitoring, and documentation of AI systems to ensure ongoing compliance with ethical and regulatory standards.
• Stay current with emerging research, regulations, and industry best practices in Responsible AI, translating learnings into actionable recommendations for Humana’s AI ecosystem.
• Partner cross-functionally with legal, compliance, IT, education, and other teams to operationalize Responsible AI principles throughout the organization.
• Support and help evolve Humana’s Responsible AI governance initiatives, policies, and standards.
• Serve as an internal consultant and subject matter expert on Responsible AI topics such as fairness, transparency, privacy, safety, and risk mitigation.
• Facilitate Responsible AI education and awareness initiatives, including the development of training materials and guidance for technical and non-technical stakeholders.

Senior Responsible AI Data Scientist

Director

• Lead the development, implementation, and continuous improvement of capital strategy, planning, and returns management processes
• Collaborate across multiple teams to develop, implement, and refine return on capital metrics aligned with value creation and long-term strategic priorities
• Coordinate cross-functional initiatives, ensuring clear communication, accountability, and timely execution
• Build and maintain analytics and reporting dashboards on internally developed return metrics to provide strategic insight and transparency for finance and business leadership teams
• Develop and implement governance framework for Humana's regulatory capital allocation strategy and decision making
• Prepare Board or investor-ready materials that communicate Humana's capital allocation strategy and performance against it
• Monitor and provide insights on industry and competitive developments focused on regulatory capital optimization and returns
• Provide actionable recommendations to executive leadership based on rigorous financial analysis and market insights
• Communicate strategies clearly and succinctly to both technical and non-technical audiences
• Foster highly productive working relationships that enable close collaboration with Humana's Management Team as well as key corporate, functional, and business unit leaders
• Build and lead a team of 2-3 associates

Director, Capital Strategy – Planning

Outside Sales

• Manage national sales and revenue targets for the External Field Agency channel.
• Develop a multi-year strategy to expand field agency penetration and increase overall channel contribution.
• Recruit, contract, and onboard high-quality field agencies aligned with enterprise growth and quality standards.
• Strengthen existing agency relationships through structured performance management, coaching, and strategic account planning.
• Implement agency segmentation models to prioritize high-performing and high-potential partners.
• Establish production benchmarks, retention standards, and quality KPIs to ensure long-term channel sustainability.
• Drive engagement with top national and regional field agencies, ensuring alignment with enterprise carrier relationships.
• Lead recruitment and activation strategy for independent 1099 agents and brokerage partners.
• Build scalable onboarding, training, and enablement frameworks to accelerate agent ramp time and productivity.
• Design productivity programs, incentives, and engagement models to increase per-agent output and retention.
• Implement disciplined performance tracking to manage agent lifecycle, activation rates, and production consistency.
• Develop initiatives to improve agent retention, quality compliance, and long-term channel viability.
• Own top-line revenue growth across both external field and 1099 brokerage channels.
• Develop sales forecasting models and pipeline visibility across agency and broker segments.
• Optimize channel mix to improve blended revenue performance and contribution margins.
• Partner with Finance and Operations to manage budget allocation and resource deployment in support of growth objectives.
• Identify opportunities to improve CTM, retention, provider engagement, and overall downstream quality metrics through channel management.
• Build and execute national sales strategy in coordination with senior sales leadership.
• Identify new geographic expansion opportunities and underpenetrated markets.
• Develop partnerships with key carrier organizations to maximize alignment and competitive positioning.
• Lead cross-functional initiatives to streamline contracting, onboarding, compensation alignment, and operational processes.
• Evaluate and implement technology and CRM tools to improve visibility into field performance and agent productivity.
• Lead, coach, and develop regional sales managers and channel leaders supporting external distribution.
• Partner closely with Compliance to ensure CMS and regulatory adherence across all distribution channels.
• Collaborate with Marketing and Sales Enablement to build field-ready materials and campaigns.
• Serve as executive point of contact for key agency relationships.
• Participate in national sales meetings, field visits, and industry events to maintain market presence.

Director, External Field Sales

Sales

• Develop and execute a strategy to grow IFG's independent agent channel nationally.
• Lead and coach Regional Sales Executives responsible for recruiting, onboarding, and managing independent agents.
• Drive net new agent growth, activation rates, and production per active agent.
• Establish clear performance expectations and sales targets for the brokerage team.
• Monitor sales results, pipeline activity, and revenue forecasts to ensure goals are met.
• Partner with Carrier Relations, Operations, Marketing, and Compliance to ensure agents are properly contracted, supported, and aligned with regulatory requirements.
• Identify opportunities to improve agent engagement, retention, and overall channel productivity.

Associate Director, Brokerage Sales

Call Center Representative

• Oversee and deliver annual and multi-year revenue targets across all external call center partners
• Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives
• Provide executive oversight of all existing external call center partnerships
• Build and maintain a robust pipeline of new partner relationships
• Negotiate and oversee complex commercial agreements
• Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness
• Drive continuous improvement initiatives to enhance sales effectiveness
• Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training
• Lead, mentor, and develop a high-performing team responsible for partner management, strategy, growth and execution

Director, Call Center – Brokerage

Product Manager

• Responsible for contributing to a product area within our applied AI portfolio, defining success metrics, prioritizing problems, and identifying the best AI-driven strategies aligned with business goals.
• Work directly with business stakeholders to understand their operations, capture requirements, map processes, and identify high-impact opportunities for AI.
• Translate business problems into clearly scoped AI use cases and drive them from concept through prototyping to validation.
• Contribute to rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value.
• Work with a cross-functional team of engineers, designers, and data scientists to define products, develop roadmaps, and drive progress against goals and milestones.
• Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization.
• Contribute to evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise requirements.
• Contribute to reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization.
• Communicate product strategy, progress, and business value with clarity to all stakeholders.
• Support experimentation, A/B testing, and iterative design approaches to continuously improve AI solutions.

Senior Product Management, AI

Bilingual

• Assess and evaluate members' needs to achieve and maintain optimal wellness
• Guide members with chronic conditions toward and facilitate interaction with resources appropriate for their care and wellbeing
• Resolve barriers that hinder care
• Ensure patient is progressing towards desired outcomes by managing patient care through assessments and evaluations
• May create member care plans
• Understand department, segment, and organizational strategy and operating goals, including their linkages to related areas

Bilingual RN Care Manager

• Lead, coach, and develop a team of Regional Account Executives responsible for the daily operational management of IFG's agency partners.
• Establish clear performance standards, service-level expectations, and accountability metrics for RAEs.
• Create scalable processes that support agency onboarding, contracting, credentialing, reporting, issue resolution, and ongoing operational management.
• Drive consistency in partner communication, execution cadence, and service delivery across all regions.
• Oversee the full operational lifecycle of IFG's agency partners, including onboarding and activation processes, carrier contracting coordination and readiness tracking, systems access and technology enablement, production reporting and reconciliation, commission alignment and escalation management, compliance adherence and documentation integrity, ongoing operational performance reviews.
• Serve as the operational bridge between external agency partners and internal functional teams.

Associate Director, Agency Accounts

Manager

• Perform primarily face to face and telephonic assessments with members.
• Serve as the primary point of contact, providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their unique needs.
• Employ a variety of strategies, approaches, and techniques to manage a member's health issues and identify and resolve barriers that hinder effective care.
• Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers.
• Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), and justice-involved members.
• Engage members in their own communities, building trust and facilitating meaningful care coordination.
• Complete all required assessments, including the Comprehensive Risk Assessment (CHRA).
• Coordinate behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans.
• Improve member’s health literacy while addressing health related social needs to positively impact member’s healthcare outcomes and well-being.
• Oversee care planning, transitions, and service delivery as the quarterback of the member’s interdisciplinary care team (ICT).
• Facilitate ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders.
• Engage in biannual and quarterly face-to-face visits, ensuring continuous monitoring and proactive intervention.

Field Care Manager, Behavioral Health

Security Engineer

• Conducts level two triage of insider threat and data protection events
• Reviews log files, collects evidence, and analyzes information
• Identifies potential data exposure or insider risks
• Support operational management of Data Loss Prevention (DLP) tools
• Triage and investigate DLP alerts
• Assist with incident response and monitor web access
• Collaborate with EIP and Threat Management teams

Data Protection Security Investigations Analyst

• responsible for supporting Patient Safety analytics for the Medicare population
• developing, interpreting, and communicating advanced analytics to audiences across varying levels of leadership and data literacy
• translating complex data findings into clear, compelling narratives that drive strategic decision making
• contributing to both mid and long term planning efforts to ensure the effective creation, maintenance, and enterprise wide distribution of data assets for all Patient Safety measures
• significant cross functional collaboration to support outreach initiatives, including study design, vendor partnership management, and marketing support
• managing multiple concurrent workstreams and priorities in a fast paced environment

Associate Director, Informatics

Architect

• manage all aspects of delivery of IAM product capabilities
• acts as the subsidiary IAM architect within the company
• provide regular executive updates to ensure alignment with senior business and IT executives and the business segments they support
• develops the business case to integrate the IAM technology and processes supporting subsidiaries into Humana standards
• drive development of dashboards and reports using analytics, metrics, and key performance indicators (KPIs) to measure progress
• identify and quantify opportunities for roadmap prioritization
• assess tech debt as part of the development backlog and manage accordingly
• collaborate intra-team as well as with broader internal and external stakeholders, including engineering, business teams, and partners
• share information and results effectively and succinctly with right level of information detail
• represent Humana in community and industry, programs and conferences

Principal Subsidiary IAM Business Architect

• Drive high-priority transformation initiatives that enable the organization to achieve its strategic goals.
• Ensure successful solutioning and delivery of complex projects by guiding teams, fostering cross-functional collaboration, and building strong relationships with business stakeholders.
• Oversee multiple project teams, manage dependencies, and provide thought leadership to shape approaches aligned with broader transformation objectives.
• Lead project-level answer generation and ensure alignment with enterprise transformation goals.
• Oversee day-to-day execution of projects with staffed delivery resources.
• Identify and raise cross-functional connections and dependencies for Transformation Office engagement.
• Build and maintain strong relationships with key business stakeholders to support project success.
• Develop project workplans, define delivery approaches, and provide input on project scope.
• Coach and develop team members, including Leads, Consultants, and Analysts, fostering growth and capability building.

Director, Enterprise Transformation

Auditor

• Conduct operational, compliance, financial and investigative audits that may require in-depth evaluation and judgment
• Determine the scope of audits to evaluate the adequacy and effectiveness of the systems and controls under audit
• Participate in the development of the risk-based audit plan, including risk identification
• Review audit work papers and communicate the results of projects via written reports and oral presentations to management
• Identify audit issues and root causes, recommend improved internal controls and business processes

Senior Internal Auditor

• Perform audit projects and consulting engagements in accordance with established methodology and within budgeted timeframes
• Independently prepare audit workpapers in accordance with Institute of Internal Audit and departmental standards
• Participate in audit planning, fieldwork and reporting phases of engagements
• Assist in identifying audit issues and root causes, recommend improvements, and ensure that corrective action plans are developed and implemented by management
• Communicate the results of audit and consulting projects via written reports and oral presentations to management