HUMAN&HUMAN

Procurement

• Own the company’s end-to-end procurement cycle including requirements gathering, commercial evaluation, negotiation, contracting, and PO execution.
• Manage existing supplier & reseller relationships, renewals, and performance.
• Partner with department leaders to anticipate, plan, and forecast purchasing needs in advance of renewals and new investments.
• Act as a trusted advisor to Finance, Legal, IT Security - partnering with each team to ensure a pain-free procurement process that is balanced with protection of HUMAN’s legal, commercial, and InfoSec positions.
• Help optimize cloud marketplace and alternative purchasing paths where relevant, including tracking committed-spend usage and improving how marketplace purchases are evaluated and managed.
• Identify and execute opportunities for savings, supplier consolidation, process simplification, improved contract terms, and better usage alignment.
• Manage the company’s procurement management tool and use data analytics and AI tools to drive better decisions and streamline procurement policies & workflows.
• Improve spend visibility, renewal tracking, vendor performance monitoring, and procurement KPI reporting across the procurement lifecycle.

Procurement Manager

Technical Account Manager

• Ensure customer satisfaction and retention
• Expand and develop client relationships
• Provide exceptional customer support
• Collaborate with internal teams
• Gather customer feedback
• Educate and enable customers on products

Account Manager

• Lead the technical account management strategy across all customer segments
• Connect customer outcomes to technical execution, ensuring measurable value through strong technical engagement
• Develop strategies to remove adoption barriers and improve technical outcomes
• Drive technical adoption, product utilization, and operational best practices
• Help drive Net Revenue Retention (NRR) and Gross Retention Rate (GRR)
• Act as a conduit for customer technical needs to Product and Engineering
• Lead and develop a specialized technical customer success organization spanning multiple customer segments
• Establish operational processes and frameworks to improve customer health and team efficiency

Senior Director – Technical Account Management

Account Executive

• You’ll own the full sales motion: finding the right doors, opening them, and closing complex, high-value deals
• Building and working a healthy pipeline through smart prospecting, outbound engagement, and targeted account strategies
• Leading thoughtful, consultative conversations with senior decision-makers across publishers, DSPs/SSPs, agencies, and brands
• Tailoring HUMAN’s value story to each prospect’s technical and commercial reality
• Accurately forecasting revenue and running a disciplined sales process from first touch to close
• Staying sharp on cybersecurity, ad fraud, and the shifting dynamics of the media supply chain

Senior Account Executive

Security Engineer

• Develop scripts, tooling, and infrastructure to automate security controls and workflows
• Design and implement automation controls for compliance programs (ISO 27001, ISO 27701, SOC 2, and PCI DSS)
• Build and maintain integrations among security, IT, and cloud tools using APIs, webhooks, and SDKs
• Own technical delivery for security projects, from design and prototyping through implementation, documentation, and handoff
• Create and maintain reusable libraries, scripts, and modules that the security team and IT can use
• Design and implement logging and detection content needed to support high-quality investigations
• Participate in incident response efforts as a senior technical responder
• Architect and improve controls across endpoint, identity, and SaaS environments
• Help define and implement baseline security configurations for corporate systems and services
• Automate provisioning, hardening, and continuous monitoring in support of the identity lifecycle
• Work cross-functionally to translate policies and audit requirements into clear controls

Sales Development Rep

• Own the entire sales cycle for approved non-ICP inbound leads—from qualification and discovery through quoting and close.
• Build and execute daily, weekly and monthly measurable value added activity that drives conversions and closed opportunities.
• Qualify and respond to inbound marketing-qualified leads (MQLs) with appropriate routing logic.
• Execute controlled outbound engagement with unassigned ICP accounts as designated by Leadership.
• Conduct discovery calls and needs assessments using HUMAN’s ICP framework and qualification methodologies.
• Partner with Sales Engineers (SEs) to deliver tailored value propositions and quotes to non-ICP prospects.
• Maintain pipeline hygiene and forecast accuracy in Salesforce.
• Support event/webinar follow-up and registration conversion campaigns.
• Work cross-functionally with Enablement, RevOps, and Marketing Ops to continuously improve processes.

Sales Development Representative

Product Marketing

• Define and evolve the Sightline narrative within HUMAN’s broader Agentic Trust strategy, translating technical capabilities into clear business value
• Own positioning and differentiation, building clear, defensible messaging that explains why HUMAN wins across accuracy, scale, and cross-functional impact
• Partner closely with Product to translate the roadmap into market-facing stories tied to customer problems, market shifts, and business outcomes
• Lead go-to-market strategy and execution for new capabilities and releases, including messaging, launches, and cross-functional alignment
• Develop high-impact assets including messaging frameworks, pitch decks, solution briefs, and use-case narratives
• Enable Sales with clear, differentiated storytelling for both early-stage conversations and competitive deals
• Build and maintain competitive intelligence, including battlecards, positioning frameworks, and market POVs
• Partner with Analyst Relations to align with industry narratives and strengthen HUMAN’s market position
• Bring customer, prospect, and market insights back into Product and leadership to influence roadmap and strategy
• Act as a thought partner across Product, Marketing, and Sales, driving alignment and clarity across teams

Director, Product Marketing

Marketing

• Design and operate always-on programs focused on target and Ideal Customer Profile "ICP" accounts across new logo, pipeline acceleration, and customer expansion.
• Build coordinated, multi-touch campaigns that increase buying group coverage, engagement, and penetration within priority accounts.
• Develop repeatable, scalable frameworks that drive consistent pipeline from high-value target accounts.
• Own lifecycle strategy, including nurture, re-engagement, and pipeline acceleration programs.
• Build and optimize email and webinar programs as core engagement and conversion channels.
• Ensure programs are integrated with SDR & Sales follow-up and designed to drive meetings.
• Build and scale gifting programs to accelerate pipeline and influence deal progression.
• Partner with Sales to deploy gifting at key opportunity stages and high-value accounts.
• Optimize programs to improve engagement, pipeline velocity, and win rates.
• Own real-time demand conversion via Qualified, driving high-intent engagement to meetings.
• Align chat experiences with account context, engagement activity, and SDR & Sales coverage.
• Ensure immediate routing, automation and fast SDR & Sales follow-up to maximize conversion.
• Leverage AI and automation to orchestrate programs and personalize engagement at scale.
• Build workflows aligned to intent signals, lifecycle stages, and SDR actions.
• Improve speed to launch, iteration cycles, and operational efficiency.
• Manage and develop team members, fostering a culture of speed, ownership, and accountability.
• Standardize playbooks, workflows, and integration models for scale.
• Drive operational rigor across planning, execution, and reporting.