HP France

Customer Support

• Lead and contribute expert guidance to functional and cross-functional project teams
• Act as a trusted financial advisor to business leaders and influence strategic decisions
• Perform complex to highly complex financial analysis and translate data into actionable insights
• Forecast financial results and anticipate risks and opportunities
• Shape forward-looking business strategies
• Represent the business unit in cross-regional and cross-functional planning forums
• Represent the organization professionally with external customers and clients when needed
• Define, guide, and implement process improvements and financial policies
• Lead business and finance transformation initiatives, including automation and modernization
• Lead and oversee analysts across multiple finance sub-functions
• Develop strong internal and external relationships
• Mentor the next generation of leaders

Senior Financial Analyst, Customer Support

Principal

• Research and conduct analyses for large, complex business strategy projects
• Structure analytical approaches and develop project strategies and tactics
• Develop recommendations for optimizing business and financial performance
• Manage large, cross-functional teams and communications to facilitate projects and ensure timely delivery to clients
• Lead development of project guidelines, contingency plans, objectives, and deliverables
• Consult with business executives on strategy formulation, risk management, and new growth opportunities
• Provide thought leadership and expand the knowledge base within the area of expertise
• Develop new methods, techniques, and criteria for strategy analysis and recommendations
• Collaborate across businesses, functions, and regions to align strategy and direction
• Leverage strategic and management consulting frameworks for portfolio evaluation and management
• Facilitate regular follow-ups on strategic planning to foster collaboration and accountability

Strategy Principal

Sales

• Drive partner revenue growth across PC, Poly, and Print solutions through TD SYNNEX
• Serve as a trusted advisor to partners regarding offerings, promotions, and configuration
• Tailor product and service solutions to specific customer needs
• Identify and integrate new strategic partners into the sales ecosystem
• Achieve assigned sales quotas through transactional and relationship selling
• Improve partner sales processes and strategies
• Collaborate with marketing, product development, and other cross-functional teams
• Resolve minor partner conflicts and issues
• Research prospective partners and prepare proposals, quotes, and contracts
• Provide administrative and operational support for partner interactions and sales processes

Partner Sales Representative

• Drive partner revenue growth across Print and Supplies through TD SYNNEX
• Serve as a trusted advisor to partners regarding offerings, promotions, and configuration
• Customize products and services to meet customer needs
• Identify and integrate new strategic partners
• Achieve assigned sales quotas through transactional and relationship selling
• Improve partner sales processes and strategies using feedback and insights
• Collaborate with marketing, product development, and other cross-functional teams
• Assist with resolving minor partner conflicts and issues
• Research prospective partners and prepare proposals, quotes, and contracts
• Provide administrative and operational support for partner interactions and sales processes

Product Marketing

• Own commercial success, lifecycle strategy, and market performance of HP PageWide Industrial's active product portfolio
• Serve as worldwide business owner for assigned products
• Develop lifecycle strategies for introductions, portfolio optimization, upgrades, transitions, and end-of-life/end-of-support planning
• Monitor product health, business performance, customer adoption, and market dynamics
• Drive portfolio actions improving profitability, customer value, and competitive position
• Gather and synthesize customer, regional, partner, and competitive insights
• Lead Voice of Customer activities
• Translate feedback into product enhancements, roadmap recommendations, and business actions
• Develop business cases and recommendations for investments, upgrades, enhancements, and commercial initiatives
• Track product performance metrics including placements, usage, profitability, customer satisfaction, and market share
• Partner with finance and business teams on forecasting, pricing, profitability improvements, and business planning
• Support annual planning, portfolio reviews, and strategic decision-making
• Align categories, sales regions, channel partners, and services organizations on priorities
• Enable regional teams with positioning, messaging, competitive guidance, product updates, and customer-facing materials
• Lead portfolio reviews and current product business forums
• Lead cross-functional initiatives involving R&D, Operations, Supply Chain, Regulatory, Services, Finance, Sales, and Marketing
• Drive prioritization and resolution of product-related business issues
• Influence roadmap priorities and engineering investments
• Coordinate launch readiness and operational execution for product enhancements, upgrades, and market releases
• Monitor competitor products, strategies, pricing, and market activities
• Develop competitive positioning and differentiation strategies
• Represent HP at customer engagements, industry events, analyst interactions, and executive briefings
• Communicate technical and business concepts to executive stakeholders, customers, and partners

Worldwide Portfolio Product Marketing Manager

Account Manager

• Work closely with Account Executives to retain existing customers and create new sales opportunities
• Manage the entire sales process for a range of customers, from initial contact through closing
• Support contractual engagements and build relationships with key influencers
• Achieve sales targets and maintain a healthy sales pipeline
• Build and manage customer relationships to drive business growth
• Analyze sales data and metrics to track performance and identify improvement areas
• Collaborate with Account Executives on strategies for new and existing accounts
• Communicate with customers and internal teams using remote sales tools
• Support customer adoption of new products and solutions
• Identify account expansion opportunities and plan growth with AEs and partners
• Independently manage smaller transactional deals from qualification to close
• Assist with product selection, demonstrations, requests for proposals, and sales catalog updates
• Oversee project management, pricing, solution development, sales closing, and technical demonstrations

Inside Account Representative

Video Editor

• Manage customer accounts end-to-end from opportunity identification through closing, focusing on profitable growth and quota achievement
• Present the HP | Poly Collaboration portfolio and demonstrate business and strategic value
• Apply value-based selling to uncover customer needs and design tailored solutions
• Develop account plans to optimize pipeline health, revenue, and customer satisfaction
• Collaborate with internal experts, channel partners, and the extended HP sales ecosystem
• Identify and win new customers and drive joint go-to-market initiatives
• Lead customer presentations and build strategic roadmaps aligned with business goals
• Serve as a trusted advisor and customer advocate
• Coordinate internal and external support teams for smooth day-to-day operations
• Champion HP’s “One Team” mindset
• Achieve quota attainment, including TCV, acquire new logos, and develop strategic accounts
• Contribute to team engagement and participate in development and career planning
• Use CRM effectively, track customer engagement metrics, and execute key initiatives and account plans
• Define 1–2 individual goals with the manager and participate in regular feedback and performance discussions

Collaboration Sales Specialist – Video & Voice Solutions

Support Engineer

• Research, design, and develop operational support services for business applications and information systems
• Deploy moderately complex end-user or enterprise infrastructure, applications, and services under senior technologist guidance
• Identify, develop, and prioritize support services based on business criticality
• Collaborate within IT technical teams and lead small teams of support engineers or applications specialists when required
• Analyze business requirements and configure third-party software
• Implement infrastructure solutions, create documentation, conduct testing, and maintain applications, infrastructure, and information systems
• Manage and administer complex infrastructure or software platforms and user groups
• Coordinate incident life cycles or lead service delivery for complex issue resolution
• Identify potential escalations, communicate them to management, and lead escalations through L4
• Solve difficult and complex problems, manage projects independently, and select creative solutions
• Lead moderate to high complexity projects, deliver professionally written reports, and support operational and strategic plans

IT End User Support Engineer

Full-stack Engineer

• Lead the design, development, and optimization of embedded software and firmware for hardware products
• Identify and resolve software and firmware issues with timely and effective solutions
• Create and update technical documentation, including design specifications, code comments, and user guides
• Stay up-to-date with emerging technologies and industry trends in embedded systems and firmware development
• Oversee preparation and creation of instructional technical manuscripts for firmware operation
• Allocate resources to programming projects and design detailed plans to ensure firmware functions properly
• Lead multiple project teams of software firmware engineers and internal and outsourced development partners through all stages of design and development for complex products and platforms
• Manage and expand relationships with internal and outsourced development partners on firmware design and development
• Review and evaluate designs and project activities for compliance with systems design and development guidelines and standards
• Provide tangible feedback to improve product quality and mitigate failure risk
• Provide domain-specific expertise and firmware leadership to cross-organization projects, programs, and activities
• Collaborate with hardware engineers to ensure integration and communication between hardware and firmware components
• Specify and document communication protocols, system states, and feature requirements with firmware and software teams
• Drive innovation and integrate new technologies into firmware design projects and activities
• Mentor less-experienced software firmware engineers and guide successful deliverables

Embedded Firmware and Software Engineer

Sales Engineer

• Build strong relationships with key customers and stakeholders
• Advise and influence strategic business and technology decisions
• Design complex enterprise collaboration, video conferencing, and unified communications solutions
• Deliver presentations and demonstrations to executive-level customers
• Develop and execute strategic account plans with sales teams
• Design and implement integrations between HP collaboration endpoints and third-party or cloud platforms such as Microsoft Teams, Zoom, and Webex
• Resolve complex issues involving audio quality, video performance, device interoperability, and cloud integration
• Lead initiatives supporting revenue growth, operational efficiency, and customer experience
• Identify risks in collaboration architectures and develop mitigation strategies
• Organize and facilitate innovation workshops
• Mentor junior team members
• Collaborate with internal teams on account planning, sales strategy, and customized HP solutions

Collaboration Technical Consultant – Sales Engineer

Data Scientist

• Solve difficult and complex problems using advanced ML and NLP technologies
• Conduct experimental research to identify innovative solutions
• Apply technical expertise to resolve complex issues
• Analyze situations or data requiring broad perspectives and innovative solutions
• Lead large projects or processes with limited management oversight
• Develop and implement systems for language translation, sentiment analysis, and speech recognition
• Optimize machine learning and predictive analytics algorithms
• Document and share research processes and findings within the organization
• Mentor junior researchers and guide complex projects
• Select methods, techniques, and evaluation criteria for obtaining results
• Lead or provide expertise to functional project teams and participate in cross-functional initiatives

Applied Research, Data Scientist

Artificial Intelligence

• Provide strategic leadership to managers and top contributors in engineering solutions, aligning with business goals and technology roadmaps
• Optimize processes for value, quality, and productivity while overseeing resource allocation and budgets
• Collaborate across functions, communicate status, influence decisions, and manage outsourced partnerships
• Champion process improvement and cost reduction initiatives while ensuring adherence to standards and nurturing team growth
• Lead AI Digital strategy, portfolio prioritization, governance cadence, funding guardrails, executive reporting, and coordination across federated teams, steering committees, and delivery groups
• Own GitHub Copilot caps, credits, user tier organizations, model and feature controls, access, alerts, exceptions, and automation
• Administer OpenAI/ChatGPT/Codex provisioning, support, credits, attribution, and cost controls
• Lead Microsoft 365 Copilot and Copilot Studio licensing, agent governance, environments, knowledge-source controls, credit visibility, and administration
• Establish L1 ownership, cost center mapping, chargeback, allocation rules, budget thresholds, usage reporting, and Finance/Procurement operating reviews across AI products
• Operate the Digital AI Nerve Center for use case submission, qualification, security/privacy review, stage gates, prioritization, funding, delivery handoff, risk escalation, and benefits realization using ServiceNow workflows where applicable
• Manage Microsoft, OpenAI, GitHub, AWS, ServiceNow, Deloitte, and other partners
• Coordinate AI SDLC work, hackathons, pilots, and adoption programs as one governed portfolio
• Build monthly dashboards covering adoption, spend, capacity, concentration, exceptions, risk, delivery status, and realized value

Director, Enterprise AI Governance

Strategy

• Serve as a thought leader on market trends, emerging technologies, customer needs, and overall workstation strategy
• Develop strong customer relationships and understand their end-to-end experience journey, championing their needs and pain points across the organization
• Leverage market, customer, and competitive insights to anticipate emerging workflows and technology trends, translating them into actionable portfolio initiatives
• Define the long-term strategy, vision, and direction for the mobile workstation portfolio 2–3 years out
• Identify target segments, industries, personas, workloads, and winning factors including performance, design, ecosystem, and experience
• Partner with technology vendors, ISVs, and ODMs to identify and deliver new customer and business value
• Evaluate portfolio performance including units, revenue, margin, PFV, and ROI, and guide investment priorities
• Craft and communicate narratives about portfolio strategy, direction, and performance to drive executive understanding and alignment

Mobile Workstations Portfolio Strategy Manager

Procurement

• Contribute to and actively participate in defining category business plans and strategies to drive growth and profitability
• Collaborate with marketing, sales, finance, and other internal teams to ensure seamless execution of category plans
• Monitor KPIs and sales performance to identify areas for improvement
• Apply broad understanding of product categories, business management, and sales challenges/strategies
• Gather and analyze customer feedback and data to understand customer needs, preferences, and pain points
• Translate customer insights into actionable improvements
• Build relationships and represent the team at a senior level with the sales force and other partners
• Manage product lines and quotas for a significant share of the product range or a specific customer segment
• Oversee functional responsibilities including market analysis and marketing engagement

Consumer Category Manager – HyperX

Administration

• Support semi-annual plan rollouts and mid-cycle updates
• Execute monthly incentive calculation cycles
• Perform pre- and post-calculation validations and reconciliation analysis
• Investigate and resolve Tier 1 compensation claims and disputes
• Identify recurring issue patterns and recommend systemic fixes
• Support generation and distribution of sales compensation letters; track acknowledgements
• Be accountable for timely and accurate payments
• Participate in SPM system implementation, enhancements, or migrations
• Contribute to transformation initiatives focused on simplifying, standardizing, and automating processes
• Identify opportunities to leverage AI tools to improve claims triage and investigation, automate validation workflows, enhance reporting and performance monitoring, and reduce manual adjustments
• Partner with Sales Compensation Design team, HR, Sales Leadership, IT, and SPM vendor

Senior Financial Analyst, Customer Support

Strategy Principal

Partner Sales Representative

Partner Sales Representative

Worldwide Portfolio Product Marketing Manager

Inside Account Representative

Collaboration Sales Specialist – Video & Voice Solutions

IT End User Support Engineer

Embedded Firmware and Software Engineer

Collaboration Technical Consultant – Sales Engineer

Applied Research, Data Scientist

Director, Enterprise AI Governance

Mobile Workstations Portfolio Strategy Manager

Consumer Category Manager – HyperX

Sales Compensation Process Administrator