Houseful

Artificial Intelligence

• Own the Internal AI Roadmap, prioritizing initiatives strictly by ROI, margin impact, and scalability.
• Define the metrics for success—tracking exactly how much time and capital is reclaimed through automation.
• Design and deploy AI-enabled workflows across Salesforce, Zendesk, HubSpot, Zuora, and Thrive LMS.
• Construct robust automation pipelines using n8n, Empromptu, Zapier/Make, and direct LLM API integrations.
• Partner with our Mission Control team to build predictive insights and AI-driven reporting for executive leadership.
• Establish "The ASG AI Playbook"—setting the standard for GDPR-compliant, secure, and ethical AI deployment.
• Lead the internal cultural shift, ensuring teams are trained and empowered to use new AI tools effectively.

Head of AI Operations – B2B SaaS

Sales Development Rep

• - Proactively outbound call new & existing clients to grow revenue share through Housefuls range of additional products & services
• - Manage the qualification and sale of inbound enquiries
• - Deliver revenue growth across Housefuls portfolio of products (property marketing, CRM software, website products and marketing reach products) as appropriate
• - Proactive outbound calling as well as dealing with incoming calls and queries - and ensuring the highest conversion of inbound leads where applicable
• - Ensure the territory client engagement coverage model is in place to engage with all customer and prospect accounts on a scheduled basis for all allocated accounts
• - Demonstrate quality customer engagement as well as maintain a high degree of business acumen and product awareness
• - · Ensure that you maintain client records in Salesforce with accurate, high- quality information
• - Continually develop your product knowledge to ensure you are comfortable discussing Housefuls entire product suite. Attend
• - Internal/external training sessions as and when appropriate to increase your skill set. Be responsible for continually updating your product, market and competitor knowledge and pro-actively and regularly provide clients and salespeople with relevant industry and business information,
• - Maintain effective communication links with all other teams & departments across the business and communicate effectively with internal & external customers
• - To handle customer complaints or enquiries when appropriate and own the enquiry to completion
• - To act as an effective, professional ambassador for the company at all external events, conferences and presentations when required
• - Participate in special projects as and when required

Sales Development Representative – B2B SaaS

Administrative Assistant

• Own the day-to-day running of the Hometrack office, ensuring it is safe, clean, and fully operational at all times.
• Act as the primary point of contact for building management, security, cleaning services, and facilities suppliers.
• Manage mail, deliveries, inventory, and ordering of kitchen and office supplies.
• Be the first point of contact for all clients, candidates, partners, and visitors, delivering a professional and welcoming experience.
• Manage the front desk, answer and direct incoming calls, and oversee visitor sign-in processes.
• Coordinate catering and hospitality for external meetings and events.
• Prepare workstations and office access for new starters.
• Deliver office tours and support new joiners in settling into Hometrack from day one.
• Partner with the People and IT teams to ensure onboarding is smooth and well-organised.
• Coordinate booking and preparation of meeting rooms across the office.
• Work with IT to ensure AV equipment is functional and ready for meetings and presentations.
• Maintain shared spaces so they consistently reflect Hometrack’s professional brand.
• Lead the planning and delivery of internal events, team lunches, celebrations, and seasonal activities.
• Help foster a welcoming, inclusive, and engaging workplace culture.

Office Manager – Receptionist

Executive Assistant

• Own and manage the end-to-end coordination of Hometrack’s leadership meeting cadence, including All Hands, Operational Leadership Meetings, and New Joiner Inductions.
• Coordinate logistics, technology setup, and calendar management for all key leadership meetings.
• Ensure smooth execution and provide real-time support during meetings.
• Manage complex calendars for the CEO and COO, and wider SLT as required.
• Coordinate travel arrangements when necessary, ensuring efficiency and attention to detail.
• Ensure the CEO and COO are fully prepared and briefed for meetings.
• Manage meeting logistics, agendas, and follow-up actions.
• Work closely with the Hometrack SLT to coordinate business activities and ensure timelines are met.
• Implement systems to track tasks, deadlines, and dependencies.
• Proactively follow up with stakeholders to ensure actions are completed.
• Compile regular status updates and reports for the SLT.
• Coordinate and attend SLT meetings.
• Circulate agendas, document discussions, and track action items through to completion.
• Coordinate logistics for Hometrack client events in partnership with the Marketing team.
• Organise internal team events, workshops, and offsites, including sourcing venues and catering.
• Act as a point of contact for internal and external communication on behalf of the SLT where appropriate.
• Draft, edit, and manage correspondence, emails, and communication materials.
• Maintain and organise documents, presentations, and reports for easy access.
• Manage and process expense reports in line with company policy.
• Raise purchase orders and process invoices.
• Provide ad-hoc support as required to ensure the smooth running of the Hometrack office.

Executive Assistant – 12 Month FTC

Backend Engineer

• Recruiting, guiding, and nurturing diverse and seasoned engineering teams. We consistently enhance and review our recruitment efforts to achieve progress in this area.
• Collaborating with your peers and the director of engineering to develop and expand our product and engineering organisation through efficient interviewing, recruitment, and orientation processes.
• Guiding, advising and coaching engineers through regular one-on-one meetings, objective setting, and continuous feedback cycles.
• Develop and maintain critical regulatory and security features using PHP/Laravel.
• Take ownership of your work from design to deployment, either independently or as part of a collaborative team.
• Collaborate with product and design teams to translate complex business problems into elegant, customer-focused solutions.
• Contribute to the modernisation of our infrastructure and applications, ensuring our platform is resilient and performant.

Engineering Manager – PHP

People Operations

• - Data Governance : Act as the ultimate owner of people data across the businesses, ensuring consistency, accuracy, and clear communication of key metrics.
• - Strategic Insights: Proactively identify opportunities where analytics can strengthen our decision-making, ensuring the People function focuses on high-impact priorities.
• - System Optimisation: Deeply understand end-user needs to refine HRIS business processes, keeping data outputs simple, efficient, and scalable.
• - Cross-Functional Collaboration: Partner with Finance, Payroll, and IT to ensure reporting is aligned and consistent across all departments.
• - Governance & Risk: Manage key controls and data governance across key People systems to ensure compliance and data integrity.

Head of AI Operations – B2B SaaS

Sales Development Representative – B2B SaaS

Office Manager – Receptionist

Executive Assistant – 12 Month FTC

Engineering Manager – PHP

People Analytics Partner