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Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Define and own Alto’s data science roadmap, prioritising use cases based on measurable ROI and commercial impact.
- Build, deploy and maintain production-grade predictive models across churn, customer health, propensity and capacity forecasting.
- Design and analyse experiments to test pricing, product and operational changes, raising the standard of statistical rigour across the business.
- Partner with Platform and Data Engineering to productionise models on Mission Control, defining data quality and feature requirements for reliable modelling.
- Develop segmentation and scoring frameworks that Customer Operations and Commercial teams can act on directly.
- Work with the Head of AI Operations to identify automation opportunities grounded in data science outputs.
- Surface insights through ThoughtSpot and AI-enabled reporting for senior stakeholders, up to executive level.
- Mentor analysts and grow data science capability across the business, building a team rather than a one-person silo.
Requirements
What you’ll need- **A Builder: **You don’t just advise on data science — you write production code, ship models, and take personal accountability for outputs that are actually used.
- **Commercially Sharp: **You understand SaaS metrics (MRR, churn, NRR, GRR) and have personally connected data science work to measurable business outcomes, not just model performance.
- **A Technical Authority: **You bring expert-level Python and SQL, a solid grounding in statistics and causal inference, and a track record of models in production — not just notebooks.
- **Cross-Functionally Effective: **You move comfortably between engineering, commercial, and operational stakeholders, translating between data science and business outcomes without losing either audience.
- **Outcome-Focused: **You prioritise ruthlessly, track ROI on your work, and resist the pull of interesting-but-unactionable projects.
- **Comfortable in Ambiguity: **You can define the problem as well as solve it — you don’t need a fully formed brief to make progress, and you bring structure where there isn’t any.
Benefits
Comp & perks- **Hybrid — 2 days/week in London HQ**
- **Everyday Flex** — greater flexibility over where and when you work
- **25 days annual leave** — plus extra days for years of service
- **Day off for volunteering & Digital detox day**
- **Festive Closure** — business closed between Christmas and New Year
- **Cycle to work and electric car schemes**
- **Free Calm App membership**
- **Enhanced Parental leave**
- **Fertility Treatment Financial Support**
- **Group Income Protection & private medical**
- **Gym on-site in London**
- **7.5% pension contribution by company**
- **Discretionary annual bonus up to 10%** — of base salary
- **Talent referral bonus up to £5K**
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLpredictive modelingstatistical analysiscausal inferencedata segmentationscoring frameworksdata qualityfeature engineeringautomation
Soft Skills
accountabilitycommercial awarenesscross-functional collaborationoutcome-focusedproblem-solvingmentoringcommunicationprioritizationadaptabilityanalytical thinking
