AI Business Analyst, Knowledge Architect – Contract

Houseful

Contract Business Analyst / Knowledge Architect driving AI automation initiatives at Alto Software Group. Mapping workflows and structuring knowledge for AI consumption in the UK property tech industry.

Posted 7/3/2026contractRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Map current-state workflows and quantify manual effort and bottlenecks
Translate findings into clear, prioritised requirements for automation delivery
Design the taxonomies and knowledge structures that power AI-enabled tools
Turn scattered documentation into structured, AI-ready knowledge bases
Audit, clean and restructure existing SOPs, policies and training content for AI consumption, including RAG knowledge bases
Establish documentation standards: format, ownership and review cadence
Work with the AI Engineer to ensure knowledge bases serve retrieval pipelines accurately
Produce SOPs, process maps and RACI documentation where needed
Support adoption with playbooks and training materials
Track realised benefits after each automation is deployed

Requirements

What you’ll need

Proven business analysis experience in SaaS or technology environments
Strong process mapping and discovery skills (BPMN or similar)
Experience in knowledge management or information architecture: taxonomies, content structuring, metadata
Familiarity with how LLMs consume knowledge (RAG awareness) is highly desirable
Experience with documentation platforms such as Confluence, Notion or similar
Working data literacy; SQL desirable

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Houseful Website LinkedIn All Job Openings 501 - 1000 employees 🏠 Real Estate 💸 Finance ☁️ SaaS Real Estate
Finance
SaaS Houseful is a company that creates the connections that power better property decisions. Operating primarily in the UK property market, it offers a suite of services through its brands like Zoopla, Mojo Mortgages, and PrimeLocation. These services help consumers make informed home choices with its offerings of comprehensive property data, personalised recommendations, and mortgage brokering. Houseful is structured around three business units: Homes, Software, and Data & Risk, aiming to enhance the efficiency and experience of property transactions. Utilizing software and data-driven insights, Houseful supports both consumers and businesses such as estate agents and home builders in navigating and succeeding in the property industry. AI Business Analyst, Knowledge Architect – Contract 🔥 1 minute ago 🇬🇧 United Kingdom – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🤖 AI Engineer SQL Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Map current-state workflows and quantify manual effort and bottlenecks
Translate findings into clear, prioritised requirements for automation delivery
Design the taxonomies and knowledge structures that power AI-enabled tools
Turn scattered documentation into structured, AI-ready knowledge bases
Audit, clean and restructure existing SOPs, policies and training content for AI consumption, including RAG knowledge bases
Establish documentation standards: format, ownership and review cadence
Work with the AI Engineer to ensure knowledge bases serve retrieval pipelines accurately
Produce SOPs, process maps and RACI documentation where needed
Support adoption with playbooks and training materials
Track realised benefits after each automation is deployed 🎯 Requirements
Proven business analysis experience in SaaS or technology environments
Strong process mapping and discovery skills (BPMN or similar)
Experience in knowledge management or information architecture: taxonomies, content structuring, metadata
Familiarity with how LLMs consume knowledge (RAG awareness) is highly desirable
Experience with documentation platforms such as Confluence, Notion or similar
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Hard Skills & Tools

Process MappingBusiness Process Model Notation (BPMN)Knowledge ManagementInformation ArchitectureContent StructuringMetadata ManagementSQL