Horace Mann

Architect

• Define, lead, and execute the enterprise cloud strategy, including multi-year migration roadmaps across Azure and AWS for core insurance systems and supporting applications.
• Develop multi-cloud and hybrid cloud strategies, including assessment, workload placement, portability, and decommissioning of legacy systems.
• Partner with infrastructure and platform teams to implement scalable, resilient, and cost-optimized cloud environments.
• Lead cloud migration programs, including rehost, re-platform, refactor, and rebuild strategies.
• Lead modernization efforts including legacy rationalization, decommissioning, and adoption of cloud-native and AI-ready platforms.
• Establish AI governance frameworks including model risk management, explainability, fairness, and compliance.
• Lead and approve Enterprise Architecture Assessments. including AI-enabled and cloud migration solutions.
• Ensure alignment with enterprise standards, security, data, privacy, and responsible AI expectations.
• Drive landing zone design, cloud foundations, FinOps practices, and migration factory models to deliver predictable outcomes at scale.
• Provide end-to-end architecture leadership for large-scale transformation programs.
• Guide business domain architects and engineering teams through complex technical decisions and trade-offs.
• Identify and mitigate architecture risks, and technical debt.

Domain Managing Architect – Cloud

Account Executive

• Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
• Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
• Collaborate with third-party vendors to process quotes and applications.
• Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
• Track and report key performance metrics while maintaining quality reviews.
• Achieve production goals through consistent client engagement and follow-ups.
• Utilize sales techniques to maintain strong close ratios and service levels.

Agency Sales Representative

Actuary

• Lead the development and execution of pricing strategies for Group and Supplemental Benefits products (e.g., group life, disability, and voluntary/worksite benefits)
• Own pricing assumptions, methodologies, and governance to ensure alignment with profitability and risk objectives
• Partner closely with Product, Underwriting, Finance, Distribution, and Claims to support new product development, rate actions, and in-market strategy
• Evaluate product performance, emerging experience, and competitive positioning to recommend pricing and product adjustments
• Oversee the development, enhancement, and governance of actuarial pricing models
• Provide actuarial leadership for rate filings, regulatory compliance, and internal review processes
• Present pricing recommendations and business insights to senior leadership and key stakeholders
• Lead, mentor, and develop actuarial talent, fostering a high-performing and collaborative team environment
• Drive process improvements, automation, and the adoption of advanced analytics in pricing

Director, Actuary

Technical Project Manager

• Define and clarify project scope, objectives, and deliverables.
• Develop and manage project plans, schedules, and budgets to ensure successful delivery.
• Monitor project progress and adjust plans as needed to meet timelines and objectives.
• Assist in the creation of business cases and project justifications.
• Ensure all technology solutions and services meet company standards and user requirements.
• Determine project team structure and define roles and responsibilities.
• Set team direction, assign work, and motivate team members to achieve project goals.
• Coordinate activities across multiple organizational functions to ensure alignment and efficiency.
• Foster a collaborative, transparent, accountable, and results-driven team environment.
• Identify, document, and escalate risks, issues, and dependencies.
• Develop mitigation strategies to minimize impact and ensure project success.
• Serve as the primary point of contact for project sponsors, stakeholders, and senior leadership.
• Prepare and deliver clear, concise status reports and updates to project teams and executive audiences.
• Lead communications with steering committees and senior management to ensure transparency and alignment.

Senior IT Project Manager – Life & Employee Benefits

Learning and Development

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Instructional Designer

Full-stack Engineer

• Design, develop, test, debug, and maintain software applications and systems.
• Participate in the full software development lifecycle (SDLC), including requirements analysis, design, development, testing, and deployment.
• Implement enhancements, upgrades, and patches to existing applications.
• Diagnose and resolve system defects, performance issues, and production incidents.
• Ensure application performance, reliability, and quality standards are met.
• Contribute to continuous improvement through research and application of new and existing technologies.
• Participate in proof-of-concept (POC) efforts to evaluate solutions supporting business and technology initiatives.
• Work closely with cross-functional teams to gather requirements, analyze user needs, and deliver effective solutions.
• Provide guidance and feedback to junior engineers and contribute to team knowledge sharing.
• Maintain and support existing applications, ensuring ongoing stability and performance.

Software Engineer

Operations

• Serve as the initial point of contact for Digital/IT intake requests, ensuring submissions are clearly defined, categorized, and routed appropriately.
• Coordinate intake activities to ensure efficient progression from request through delivery.
• Ensure intake artifacts are complete, accurate, and actionable.
• Support intake decisions within established governance and prioritization frameworks.
• Facilitate early discovery activities in partnership with Business Analysts (BA) and User Experience (UX) teams to reduce rework.
• Maintain visibility of work across intake and delivery stages for multiple teams.
• Communicate updates on priorities, timelines, and decisions to stakeholders.
• Act as a central coordination point between business partners and delivery teams, including BA, QA, UXD, and development.
• Track and maintain operational and portfolio metrics (e.g., intake volume, throughput, backlog health).
• Recommend and support implementation of process improvements that increase consistency and reduce delays.

IT Delivery Operations Lead

Security Operations

• Monitor security alerts and events in SIEM and endpoint detection tools
• Assist in triaging and investigating security alerts
• Document findings and escalate incidents when appropriate
• Support analysis of phishing emails and suspicious activity
• Help review logs from systems, networks, and applications
• Participate in incident response activities and post-incident reviews
• Assist with threat intelligence research and enrichment
• Follow security procedures and contribute to process improvements

Cybersecurity SOC Analyst Intern

Systems Engineer

• Serve as the primary point of contact for application-related issues and user inquiries
• Troubleshoot, analyze, and document system issues; recommend and implement solutions
• Communicate issue status, timelines, and resolutions clearly to stakeholders
• Provide technical support, user guidance, and training as needed
• Assist with data access, reporting, and enabling user self-service capabilities
• Collaborate with Business Analysts and Developers to design and implement system enhancements
• Develop and execute test plans to validate system changes and ensure quality
• Support help desk requests and resolve technical issues in a timely manner
• Maintain a strong understanding of business processes and supported systems
• Configure insurance products, workflows, and processing rules
• Participate in an on-call rotation to monitor nightly production cycles

Application Systems Analyst, Programmer

• Handle in-bound inquiries and place out-bound follow-up calls to educators seeking life insurance solutions.
• Develop trust-based relationships, educating clients on owning life insurance products.
• Meet or exceed sales targets and activity metrics through consultative, needs-based selling.
• Maintain compliance with regulatory requirements and company quality standards.
• Accurately document interactions in CRM systems and stay informed on industry updates and product enhancements.

Life & Retirement Sales Representative

Solutions Engineer

• Supports modernization of the data ecosystem including transition from DHIC to CDA architecture
• Contributes to building consolidated data assets combining Guidewire with legacy P&C mainframe systems
• Anticipates IT industry future directions and relates it to evolving needs
• Applies expertise for the development, specification and communication of the technology architecture
• Flexibility to provide leadership for project management
• Works on multiple projects that require in-depth knowledge across multiple technical areas and business segments

Vice President

• Oversee the General Agency, including agency operations across sales, service, and carrier optimization.
• Lead and manage strategic agency programs connecting third-party carriers and Horace Mann clients.
• Translate enterprise strategy into actionable inside-sales initiatives, playbooks, and execution plans.
• Coordinate across multiple distribution channels including inside sales, service, and agent distribution to drive alignment and results.
• Lead and optimize the HM Client Retention Team to improve retention, third-party sales, and customer satisfaction.
• Grow and diversify the book of business while ensuring carrier partners meet client needs.
• Strengthen key performance indicators (KPIs) such as lead conversion rates, policy issuance workflows, and agent satisfaction.
• Drive cross-sell, upsell, and retention initiatives to maximize customer lifetime value.
• Manage operational carrier partnerships, including product rollouts, compliance updates, and issue resolution.
• Serve as the primary liaison between Horace Mann agents, internal teams, and third-party carriers.
• Ensure successful execution and adoption of third-party offerings across the agent network.
• Lead escalation management and maintain strong, productive relationships with partners.
• Develop, coach, and empower the inside sales and operations teams to deliver consistent results and continuous improvement.
• Promote accountability for service levels, SLA adherence, and operational efficiency.
• Lead initiatives to improve processes, systems, and workflows that enhance both employee and customer experience.

Assistant Vice President – Agency Distribution

Financial Planning and Analysis

• Oversee GAAP, SEC, FINRA, and Statutory (SAP) financial reporting across business segments.
• Ensure accurate accounting across key areas including investments, insurance products, and equity.
• Maintain SOX-compliant internal controls over financial reporting and general ledger processes.
• Support financial planning, modeling, and capital/EPS projections.
• Partner with business leaders on strategic initiatives, new products, and regulatory changes.
• Lead interactions with external auditors and state regulators.
• Monitor and ensure compliance with evolving accounting standards and regulations.

AVP Finance, Reporting

Project Manager

• Oversee the successful execution of multiple large-scale projects
• Ensure all IT solutions and services meet company standards and user requirements
• Define and clarify project scope, goals, and deliverables
• Develop and maintain detailed project plans and schedules
• Establish and monitor project budgets
• Identify, document, and escalate risks, issues, and dependencies
• Determine project team structure, roles, and responsibilities
• Lead and motivate cross-functional project teams
• Coordinate activities across multiple organizational functions
• Assign work and ensure deliverables are completed according to plan
• Monitor project progress and adjust plans as needed
• Prepare and deliver comprehensive project status reports
• Communicate effectively with project sponsors, stakeholders, and senior leadership
• Ensure consistent project reporting and governance standards are met
• Define and manage project roadmaps for AI initiatives, aligning technical milestones with business value delivery
• Facilitate intake and prioritization of AI use cases, including feasibility assessment, data readiness, and expected ROI
• Establish and enforce AI project governance, including documentation standards, model lifecycle management, and auditability
• Partner with data science, engineering, and business teams to ensure successful deployment and adoption of AI solutions
• Manage vendor relationships and third-party AI tools and platforms, where applicable
• Act as the primary point of contact for project sponsors and senior leadership
• Foster strong relationships across all lines of business
• Provide guidance and direction to team members and stakeholders
• Drive accountability and performance within project teams

Senior Project Manager – AI Initiatives

• Oversee the successful execution of multiple large-scale projects
• Ensure all IT solutions and services meet company standards and user requirements
• Define and clarify project scope, goals, and deliverables
• Develop and maintain detailed project plans and schedules
• Establish and monitor project budgets
• Identify, document, and escalate risks, issues, and dependencies
• Determine project team structure, roles, and responsibilities
• Lead and motivate cross-functional project teams
• Coordinate activities across multiple organizational functions
• Assign work and ensure deliverables are completed according to plan
• Monitor project progress and adjust plans as needed
• Prepare and deliver comprehensive project status reports
• Communicate effectively with project sponsors, stakeholders, and senior leadership
• Ensure consistent project reporting and governance standards are met
• Oversee delivery of data warehousing, BI, and analytics initiatives aligned with business reporting and insight needs
• Drive timelines, dependencies, and communication across data engineering, analytics, and business teams
• Ensure data governance, quality, and consistency across systems and reporting layers
• Support the implementation and enhancement of enterprise data platforms within Azure and related ecosystems
• Partner with technical teams to ensure scalable, reliable, and secure data solutions
• Act as the primary point of contact for project sponsors and senior leadership
• Foster strong relationships across all lines of business
• Provide guidance and direction to team members and stakeholders
• Drive accountability and performance within project teams