Holman

Analyst

• Participate in requirements gathering and test strategy and planning.
• Create, review and execute test cases efficiently.
• Define test data.
• Ensure that the product change meets the specification or customer expectation.
• Communicate and track any defects or differences in function between the program and the spec or customer expectation.
• Provide timely, clear and concise feedback regarding the quality results to the stakeholders.
• Follow-up on assigned tasks for self and project team members, keep correspondence informative and timely.
• Test status reporting.
• Develop, as able, automated tests, execute and review automation results.
• Suggest quality improvements in the development cycle.
• Mentor QA testers.
• Be the subject matter expert for the product or project assigned.
• Train other tester/analysts in product features, functions and department processes.

Quality Analyst II

Account Executive

• Lead implementation and onboarding for newly signed strategic remarketing accounts, ensuring a smooth handoff from sales to operations.
• Serve as the primary day-to-day point of contact for assigned accounts, managing inquiries, escalations, and follow-through to resolution.
• Coordinate internally with Vehicle Remarketing sales and operations teams to align on account requirements, timelines, and service delivery.
• Facilitate recurring client touchpoints, including monthly status calls and coordination of quarterly business reviews (QBRs).
• Prepare meeting agendas, performance reporting, and action item recaps to drive accountability and ongoing improvement.
• Identify and communicate trends, risks, and opportunities across the book of business; recommend solutions that improve client outcomes and retention.
• Support strategic client projects on a short-term basis, partnering with leadership and cross-functional teams to deliver against scope and timelines.
• Maintain accurate account documentation (implementation plans, contact lists, meeting notes, and deliverables) to ensure continuity and visibility.
• Monitor service performance and SLAs; proactively resolve issues and coordinate internal resources to prevent repeat concerns.
• Demonstrate strong organization and prioritization, managing multiple accounts and requests while meeting deadlines and client expectations.
• Travel as needed for client meetings, onsite visits, or internal planning sessions.
• Perform other duties and special projects as assigned by leadership.

Account Executive – Remarketing

Full-stack Engineer

• Oversee and guide a team of developers and architects to establish end-to-end data solutions
• Develop the team’s technical and business acumen
• Identify, analysis and create efficiencies within existing solutions
• Lead the modernization of legacy flat‑file integrations by designing and implementing cloud‑native data pipelines using Azure Data Factory, Azure Function Apps, and Azure SQL
• Participate in planning and meeting the organization’s future technology needs
• Drive the transition from traditional flat‑file inbound/outbound processes toward API‑driven integration models
• Leverage best practices, industry standards to plan and implement Holman solutions
• Responsible for the initial training of new hires as well as ongoing development of assigned team members
• Support the growth and development of assigned employees and conduct performance reviews
• Delegate tasks and set deadlines
• Set clear team goals, monitor team performance and report on metrics

Technical Lead I – Data Solutions

Sales

• Engage key personnel at the Holman group of auto dealerships to create and enhance awareness around the benefits of Holman Insurance Services
• This may involve personal visits to dealerships, hosting small company sponsored luncheons or other marketing activities as directed by the business
• Develop and maintain an active list of introductions and prospects that may be provided through the dealerships and other sources of referral business
• In addition to working with existing Holman retail customers, this may involve lead follow-up from other sources of business and cross-selling existing insurance clients
• Contact introductions using a variety of methods that might include telephone, e-mail, personal correspondence, social media, etc. to assess personal lines insurance needs of that household
• Emphasis will be on understanding the holistic view of the household insurance opportunity
• Develop quotes and information for clients that will specifically address their situation
• Generate new business applications for personal lines Property and Casualty insurance ensuring timely submission to carriers
• Field questions from prospects and customers regarding insurance coverage options, policy provisions, discounts and pricing and other information that might be requested
• Work closely with management team to help achieve premium and retention targets for all lines of selected business
• Act as a brand ambassador for the insurance group at all Holman functions and across the Holman organization
• Interact with other Account Representatives and customer service personnel as needed to help the business consistently meet its growth and service objectives
• Assist with client service needs that may include policy changes, billing questions, claims inquiries and assistance, or other tasks as requested

Personal Lines Sales Agent

Backend Engineer

• Perform a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements
• Maintain, modify, and implement new programs within existing systems
• Make recommendations on improving these systems
• Work with project management and architects on application design and development
• Develop applications, components, and services using C#.NET, ASP.NET
• Evaluate business requirements and processes to provide accurate estimates for development efforts
• Interpret written business requirements and technical specification documents
• Perform coding to written technical specifications and standards
• Investigate, analyze and document reported defects
• Create, document, and implement unit test plans, scripts, and test harnesses
• Provide reasonable and fair estimates for assigned tasks, work efforts, and projects
• Keep current with software development trends, make suggestions, and take action on IT-related best practices, processes, and systems
• Guide less senior team members in both technical aspects and people skills
• Provide direction for new tools, technologies and development approach

Dev II – .NET Engineer

• Provide technical guidance and mentorship to the database development team
• Design, develop, and optimize database systems to meet business requirements
• Recommend improvements to the database architecture and design to enhance scalability, availability, and security
• Collaborate with the DevOps team to automate database deployments and integrate with CI/CD pipelines
• Create and maintain comprehensive documentation for database systems and processes
• Stay updated with the latest database technologies and best practices, and implement improvements as needed
• Monitor and optimize database performance, ensuring high availability and reliability
• Work closely with software developers, business analysts, and other stakeholders to integrate database solutions with applications
• Perform code reviews to support Database development
• Optimize database queries and stored procedures for maximum efficiency and performance
• Develop complex SQL queries, stored procedures, functions, triggers, and views to support business logic and application functionality
• Perform data modeling, including designing schemas, tables, indexes, and relationships, for both transactional and analytical use cases
• Troubleshoot and resolve database-related issues reported by application teams
• Provide off-hours support when required
• Provide on-site disaster recovery assistance when required
• Perform all other duties and special projects as assigned

Database Developer – Tech Lead

Consultant

• Provide F&I coverage at assigned dealerships based on staffing and operational needs
• Assist customers in navigating the vehicle financing process with clarity and professionalism
• Present and maximize finance and protection product offerings on each transaction
• Collaborate closely with sales teams and Sales Managers to finalize deals efficiently and profitably
• Structure deals, secure financing, and ensure accurate deal packaging
• Stay informed on manufacturer programs, lender guidelines, and alternative financing options
• Work with lending institutions to optimize customer approvals and funding outcomes
• Review, verify, and submit contracts accurately and in a timely manner
• Report contract approval status to sales teams promptly
• Maintain strict compliance with all federal, state, and local regulations, as well as company policies

Floating F&I Consultant

• Build rapport with customers to understand their automotive needs.
• Provide guidance on vehicle features, specifications, and financing options.
• Conduct test drives and highlight vehicle benefits.
• Assist with the purchase process and complete necessary paperwork.
• Stay informed about inventory, promotions, and industry trends.
• Follow up with customers post-sale to ensure satisfaction.
• Collaborate with team members to enhance the customer experience.
• Collaborate with customers, sales managers, and F&I personnel to negotiate sales prices and lease payments.

Sales Consultant

• Prospecting - Proactively prospect, develop and call on leads within the target industries to move Remarketing Solutions prospects through the sales cycle; from discovery to closing the deal.
• Time Management - Manage all aspects of the job effectively: prospecting, client retention, and territory management.
• Networking/Product Management – Participate in local and annual conferences related to various Remarketing Solutions products.
• Develop relationships with prospects in order to generate business.
• Interact with prospects and customers to develop expanded Remarketing Solutions relationships that result in current and future sales opportunities.
• SalesForce.com – Must effectively utilize this tool to manage the sales prospecting and follow up of all leads.
• Maintain and update the SalesForce.com database to ensure ARI’s inclusion in sales solicitation opportunities.
• Content knowledge – Ability to effectively present ARI’s full suite of Remarketing Solutions programs, capabilities, and differentiators. (Including at conventions/trade shows etc…)
• Client Retention - Interacts with Leadership, Client Relations, and various departments to educate about Remarketing Solutions and to support client retention.
• Perform other duties special projects as assigned.