Hire Overseas

Customer Support

• Make 175+ outbound calls per day to customers regarding upcoming or overdue vehicle service.
• Leave voicemails and send follow-up texts and emails to ensure customer engagement.
• Use dealership software to schedule service appointments when customers respond.
• Follow structured daily call campaigns, including service reminders, state inspections, and promotional offers.
• Accurately track and log all customer interactions in internal systems.
• Maintain professional and clear communication throughout all interactions.

Customer Service Representative – Inbound

• Research, troubleshoot, and resolve technical issues via email and live chat.
• Validate and replicate user-reported issues, analyze logs, and identify root causes.
• Communicate clearly and empathetically with customers, offering best practices and solutions.
• Lead live troubleshooting sessions when needed to resolve urgent issues.
• Use SQL queries and monitoring tools (Sentry, Splunk, Papertrail) to investigate issues.
• Provide actionable insights from data analysis to support troubleshooting and platform improvements.
• Document findings and contribute to building a stronger knowledge base.
• Advocate for customers internally by collaborating with Engineering, Product, and Customer Success teams.
• Support QA testing for new features and bug fixes before release.
• Contribute to self-service resources like FAQs and knowledge base articles.

Technical Product Customer Support – SaaS Platform

Graphics Designer

• Design packaging for food and beverage products including labels, cans, bottles, boxes, and pouches
• Work from brand briefs and develop concepts through to print-ready production files
• Apply strong layout, typography, and hierarchy principles to packaging formats
• Ensure all designs meet print specifications, dieline requirements, and production standards
• Collaborate with the team on revisions and iteration through the client approval process
• Design branded merchandise including apparel, accessories, promotional items, and retail-ready products
• Adapt brand identities across a range of merchandise formats and substrates
• Deliver production-ready files formatted for the relevant print or manufacturing process
• Maintain visual consistency across all design deliverables for each brand
• Support brand identity work including logos, color systems, and typography when needed
• Organize and manage design files and assets in a clean, accessible system

Graphic Designer – Packaging, Merch

Backend Engineer

• Manage and support the existing RPA engineering team day to day
• Provide technical direction, code reviews, and mentorship across the team
• Unblock engineers, manage priorities, and keep delivery on track
• Contribute to hiring and growing engineering capacity over time
• Write production-quality Python code as an active contributor, not just a reviewer
• Help land RPA integrations into existing product infrastructure
• Collaborate with product and engineering leadership to scope and sequence technical work
• Ensure integration quality, reliability, and maintainability across the codebase
• Oversee and contribute to the development of RPA workflows and automation systems
• Ensure automations are built to scale and integrate cleanly with existing platform components
• Identify and resolve technical blockers across active RPA development efforts
• Maintain engineering standards and best practices across the team

Engineering Manager, RPA, Python

• Serve as the day-to-day point of contact for assigned client accounts
• Receive, review, and process incoming orders with accuracy before warehouse execution
• Ensure all order details are correct and complete prior to handoff
• Manage high-volume email and async communication across clients via email and WhatsApp
• Coordinate shipment routing based on client and end-customer requirements
• Ensure all shipments meet retailer compliance standards for accounts such as Walmart, Sam's Club, Wayfair, Home Depot, Amazon, Lowe's, and Costco
• Handle routing instructions and ensure shipments are dispatched correctly and on time
• Generate and manage bills of lading, shipping labels, and compliance documentation
• Ensure all shipments are fully documented and dispatch-ready
• Maintain accurate records across the internal WMS and logistics tools
• Act as the liaison between the client and the warehouse manager
• Communicate order priorities, flag issues, and track fulfillment status
• Resolve execution issues quickly and keep clients informed throughout

Customer Service Representative, Logistics

Executive Assistant

• Chat with travelers via WhatsApp to understand their preferences and deliver personalized recommendations
• Respond quickly and thoughtfully to incoming inquiries with initial responses landing within 10 to 20 minutes during your shift
• Handle special requests and ensure smooth communication between clients and hotels or vendors
• Maintain a calm, professional, and reassuring tone even when plans change at the last minute
• Research and recommend hotels, restaurants, and attractions using AI tools and reliable online sources
• Verify every detail including location, timing, currency, and amenities before confirming bookings
• Coordinate hotel reservations, car rentals, and travel logistics across multiple booking platforms
• Write and curate destination guides and travel recommendations that blend editorial polish with practical, on-the-ground insight
• Collaborate with the marketing team to highlight exceptional hotels and destinations for social content
• Stay current on travel trends, new openings, and hidden gems worth knowing about
• Think fast and find creative solutions when plans shift due to flight delays, cancellations, or unexpected changes
• Communicate clearly and calmly under pressure to maintain client confidence and satisfaction

Virtual Assistant, Travel Concierge

Manager

• Collect, organize, and maintain all product data including titles, descriptions, specifications, and assets
• Ensure accuracy, completeness, and standardization of all product content
• Identify and fill content gaps in collaboration with internal teams and manufacturers
• Structure content for high-performing Product Detail Pages across e-commerce platforms
• Apply SEO, keyword optimization, and conversion-focused messaging
• Ensure all content meets platform compliance requirements before syndication
• Syndicate product content across key merchandising and reseller platforms
• Maintain consistent and accurate data flow across all channels
• Resolve formatting or data issues that could suppress listings or reduce visibility
• Communicate results with Strategic Account Managers, the Sales Enablement team, and manufacturing clients via the TRG POP report
• Maintain data standards, naming conventions, and content integrity across all SKUs
• Eliminate outdated or inaccurate content and create a single source of truth within the PIM
• Ensure fully enriched SKUs are ready for syndication at all times
• Work with sales, creative, and manufacturer teams to support product launches with complete content
• Align content strategy with go-to-market initiatives
• Assist with lead follow-up, nurturing activities, and campaign support as needed
• Maintain clear and detailed notes for all interactions

PIM Manager

Sales Development Rep

• Maintain and update records in SugarCRM with accuracy and consistency
• Ensure completeness across all accounts and contacts and remove duplicate or outdated records
• Segment and organize account lists for targeted outreach
• Generate basic reports to support sales activity and pipeline visibility
• Analyze CRM data to identify underpenetrated accounts, inactive customers, and re-engagement opportunities
• Research accounts to identify additional contacts and decision-makers
• Support account expansion efforts through structured outbound outreach
• Conduct outbound calls to existing customers, warm prospects, and cold prospects
• Execute structured call campaigns and follow defined call cadences
• Qualify leads using discovery questions and schedule meetings for the sales team
• Log all call activity and outcomes accurately in the CRM
• Assist with lead follow-up and nurturing activities
• Maintain clear and detailed notes for all prospect interactions
• Coordinate with the internal sales team on next steps and handoffs
• Support ongoing lead generation initiatives and campaigns

Sales Development Representative, B2B

Artificial Intelligence

• Edit video content across formats including short-form, long-form, social, and promotional
• Apply color grading, sound design, pacing, and visual storytelling to elevate raw footage
• Deliver polished, export-ready video assets optimized for each platform and use case
• Design and animate motion graphics for video intros, lower thirds, transitions, and branded content
• Create engaging visual sequences that complement and enhance video narratives
• Build reusable motion templates and components that speed up production across projects
• Produce static design assets including thumbnails, social graphics, banners, and branded materials
• Maintain visual consistency across deliverables with strong typographic and layout discipline
• Integrate AI-generated content seamlessly into edited video projects without it looking jarring or low-effort
• Use Claude for scripting, creative briefs, concept development, and production planning
• Leverage AI tools across the full creative workflow to increase output speed and quality
• Experiment with new AI-assisted techniques and document what works for the broader team

Creative AI Designer

• Manage calendars, communications, and priorities on behalf of leadership across business functions
• Own projects end to end from brief through delivery without needing step-by-step direction
• Coordinate across teams, vendors, and external partners with clear, professional communication
• Anticipate what needs to happen next and act on it before being asked
• Use Claude AI as a primary tool for research, drafting, summarizing, problem-solving, and decision support
• Leverage Claude Code to build lightweight tools, automations, and workflows that reduce manual overhead
• Use Claude Cowork and the broader Claude ecosystem to collaborate, document, and execute faster
• Continuously find new ways to apply AI tools to improve the speed and quality of your own output
• Take ownership of active projects and track them through to completion
• Build and maintain systems for task management, documentation, and knowledge organization
• Flag risks and blockers early with a proposed solution, not just a flag
• Keep leadership informed without being asked and surface what matters without noise
• Conduct deep research on business topics, competitors, tools, and opportunities
• Synthesize findings into clear, actionable summaries that leadership can act on
• Support strategic planning, meeting prep, and decision-making with well-organized context
• Take on whatever needs to get done, from vendor coordination to content drafts to internal process improvements
• Operate across functions without needing a defined lane
• Bring energy, ownership, and follow-through to every task regardless of size

Executive Assistant – Claude AI

Analytics Engineer

• Own end-to-end tracking implementation and ensure clean, reliable event measurement across ad platforms, CRMs, and client websites
• Partner closely with account managers and clients to understand tracking requirements, implement solutions, and validate data accuracy across systems
• Configure and maintain GTM, Meta Pixel, Google Ads conversion tracking, and related platforms
• Implement and QA event tracking across websites, CMS platforms, CRMs, and ecommerce systems
• Validate conversion events, UTMs, and attribution logic across platforms
• Integrate tracking with CRMs and systems such as HubSpot, Salesforce, Recruiterflow, or GoHighLevel
• Work directly in client codebases when tag managers are insufficient
• Implement and troubleshoot tracking in React and TypeScript environments
• Test and verify all tracking implementations before handoff
• Produce clear documentation outlining setups, assumptions, and limitations
• Communicate technical concepts clearly to non-technical stakeholders
• Proactively recommend improvements to tracking accuracy and reporting reliability

Web Analytics Developer

Accountant

• Own the complete AP cycle including invoice receipt, GL coding, approval routing, and payment execution
• Ensure all vendor bills, subscriptions, and recurring obligations are paid accurately and on schedule with no surprises
• Build and maintain a proactive payment processing cycle
• Manage vendor records including W-9s, banking details, and fully executed contracts
• Own the Ramp platform for corporate card management, expense categorization, reimbursements, and reconciliation
• Identify and resolve invoice discrepancies, duplicate payments, and vendor disputes independently or escalate with context
• Prepare and post journal entries for accruals, prepayments, reclassifications, and adjustments
• Own reconciliations and work papers for cash, accounts payable, fixed assets, prepaids, and other assigned balance sheet accounts
• Support the monthly close process, ensure the AP sub-ledger ties to the GL, flag variances, and provide clear commentary on large fluxes
• Assist in preparing financial schedules, flux analysis, and ad hoc reports for leadership
• Write and maintain SOPs for all AP and accounting processes, building a documented and repeatable system from the ground up
• Proactively identify workflow gaps and implement improvements that reduce manual and reactive work
• Build and maintain dashboards and work papers for vendor tracking, expense analysis, and close reporting
• Collaborate with the finance team to improve internal controls and financial hygiene as the company scales

Staff Accountant

Project Manager

• Own sprint direction, Live Ops planning, backlog clarity, and release predictability
• Translate high-level product goals into clear sprint priorities
• Own backlog clarity, ticket structure, and acceptance criteria
• Ensure scope is realistic and aligned with release timelines
• Maintain delivery discipline across all disciplines
• Own the Live Ops calendar and content release planning
• Balance feature work, events, and monetization updates
• Build structured processes to ensure repeatable execution
• Coordinate assets, QA gates, and approvals before launch
• Align engineering, design, art, and QA around clear outcomes
• Drive decision-making when tradeoffs arise
• Surface risks early and escalate blockers quickly
• Maintain momentum across time zones
• Coordinate release readiness across builds and QA
• Ensure clear go or no-go decisions
• Oversee bug triage and prioritization
• Maintain release documentation and post-launch reviews
• Monitor event performance and product KPIs
• Partner with analytics to validate feature outcomes
• Identify areas for tuning, optimization, and iteration
• Use AI tools to accelerate documentation, specs, summaries, and process hygiene
• Improve internal workflows through lightweight automation

Project Manager – Mobile Games

Business Operations

• Maintain and update Excel spreadsheets to track POS data, cost changes, and sales progress
• Use **VLOOKUP, advanced formulas, and formatting** to calculate, compare, and analyze data
• Work with pre-built templates to organize large datasets and generate summaries
• Manage B2B portals for resellers and manufacturers (new item setup, online placements, catalog submissions)
• Pull data and create reports related to inventory, sales, chargebacks, or shipping issues
• Keep internal tracking tools up to date with accurate info pulled from multiple portals
• **Reach out via cold calls and follow-ups** to U.S.-based reseller reps and internal account managers
• Keep sales reps aligned with goals, track objectives, and support client-facing progress updates
• Assist in coordinating account check-ins, training decks, or quarterly performance presentations
• Coordinate with both manufacturers and resellers to ensure alignment on launches, content, and updates
• Support PIM system maintenance for image and copy management
• Document SOPs and contribute to process improvement
• Help manage ad hoc tasks including customer service escalations, pricing changes, or presentation assembly

Customer Service Representative – Inbound

Technical Product Customer Support – SaaS Platform

Graphic Designer – Packaging, Merch

Engineering Manager, RPA, Python

Customer Service Representative, Logistics

Virtual Assistant, Travel Concierge

Virtual Assistant, Travel Concierge

PIM Manager

Sales Development Representative, B2B

Creative AI Designer

Executive Assistant – Claude AI

Web Analytics Developer

Staff Accountant

Project Manager – Mobile Games

Business Operations Coordinator