Business Operations Coordinator

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Business Operations Coordinator at an e-commerce and distribution company handling operations and sales support. Involved in data analysis, portal coordination, and outbound communication.

Posted 4/17/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Maintain and update Excel spreadsheets to track POS data, cost changes, and sales progress
Use **VLOOKUP, advanced formulas, and formatting** to calculate, compare, and analyze data
Work with pre-built templates to organize large datasets and generate summaries
Manage B2B portals for resellers and manufacturers (new item setup, online placements, catalog submissions)
Pull data and create reports related to inventory, sales, chargebacks, or shipping issues
Keep internal tracking tools up to date with accurate info pulled from multiple portals
**Reach out via cold calls and follow-ups** to U.S.-based reseller reps and internal account managers
Keep sales reps aligned with goals, track objectives, and support client-facing progress updates
Assist in coordinating account check-ins, training decks, or quarterly performance presentations
Coordinate with both manufacturers and resellers to ensure alignment on launches, content, and updates
Support PIM system maintenance for image and copy management
Document SOPs and contribute to process improvement
Help manage ad hoc tasks including customer service escalations, pricing changes, or presentation assembly

Requirements

What you’ll need

Excellent English communication skills (written & spoken)
**Advanced Excel user** – confident in **VLOOKUP, formulas, and spreadsheet logic**
Experienced with **cold calling** and outbound follow-up to internal and external stakeholders
Familiar with **retail portals, reseller platforms, or catalog systems**
Organized, consistent, and great at managing your time across multiple priorities
Bonus: Background in e-commerce, merchandising, customer service, or account coordination

Benefits

Comp & perks

Paid in **USD** (bi-monthly payouts: 15th & 30th)
Up to **14 days of Paid Time Off** annually (starting Day 1)
Paid **Philippine Regular Holidays**
**100% remote** – work from anywhere
Exposure to **major reseller portals, PIM systems, and retail data workflows**
Supportive, collaborative team culture with long-term growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ExcelVLOOKUPadvanced formulasdata analysisreport generationdata trackingprocess improvementSOP documentationcold callingcustomer service

Soft Skills

communicationorganizationtime managementalignmentcoordinationsupportpresentation skillsclient-facingfollow-upconsistency