Highmark Health

Systems Engineer

• Responsible for the design, build, implementation, and support of the Epic Willow Ambulatory application
• Analyze retail pharmacy workflows and translate operational needs into Epic configuration
• Perform routine system maintenance, resolve incidents, and implement application enhancements
• Partner closely with Retail Pharmacy Operations and leadership.
• Participate in integrated testing, retail workflow validation, and upgrade readiness activities.
• Support workflows that integrate Willow Ambulatory with third-party retail pharmacy systems.
• Collaborate periodically with the Willow Inpatient team to support shared medication records and enterprise build alignment.
• Independently manage assigned tasks and small to medium retail pharmacy initiatives.
• Create and maintain build documentation, workflow descriptions, test artifacts, and support materials.

Epic Systems Analyst

Sales

• Implements and administers strategic activities related to client retention, growth, and profitability of existing accounts within the assigned market.
• Motivates and develops sales personnel to achieve and/or exceed new sales goals.
• Analyzes risk and initiates actions to balance risk and profitability to achieve team profitability and client satisfaction.
• Develops new potential markets and grows existing business for the Organization.

Director, Sales and Client Management

Architect

• Accountable for the performance and capacity management of Highmark’s IBM zEnterprise mainframe environment
• Proactively monitor system resource utilization (CPU, memory, storage)
• Analyze workload trends and forecast future infrastructure requirements
• Balance system performance with financial efficiency
• Collaborate with application and DevOps teams
• Facilitate development of complex enterprise business solutions

Senior Mainframe Architect – Performance, Capacity Management

• Deploy, configure, and manage Linux-based systems
• Ensure robust data protection through CommVault
• Install, configure, upgrade, and maintain Linux-based systems
• Implement and manage backup and restore operations for both physical and virtual servers using CommVault
• Provide first-line technical assistance for Linux and CommVault-related issues
• Develop and utilize scripts (e.g., Python, Bash) to streamline routine tasks
• Collaborate with IT professionals, vendors, and other departments

Linux, CommVault Systems Engineer – Associate

Product Manager

• Define the fundamental value proposition of our product
• Communicate roadmaps, priorities, experiments, and decisions
• Attend sprint/milestone reviews with the Delivery team
• Own the product backlog and frequently refresh it

Product Manager – Clinical Member Data

Executive Assistant

• This job provides professional, administrative, and secretarial support to the leadership team;
• Manages calendars, schedules meetings, performs various typing, initiates correspondence, maintains files, makes travel arrangements, and other routine administrative work and minor business details.
• Completes special assignments and department initiatives to ensure a level of support needed to achieve successful outcomes.
• Performs assignment planning and develops a tracking system to provide feedback on status.
• Initiates and responds to informational requests, including policies, procedures, regulations, report preparation, and correct source for answers.
• Reads and prioritizes all incoming mail (including e-mails), assigns work, routes, responds, and initiates informational requests including inquiries on policies, procedures, and regulations.
• Screens and directs telephone calls as appropriate.
• Takes appropriate actions and responds to internal and external customer inquiries.
• May coordinate budgetary expenses, including but not limited to accounts payable/receivables, purchases, expense reports, travel requisitions, bank deposits, and other requests.
• Performs other duties as assigned or required.

Executive Assistant – Digestive Health

Client Services Representative

• Drive the delivery of products and services for client accounts
• Manage the servicing and maintenance of client business in enrollment and re-enrollment activities
• Serve as the sales liaison between group administrators and the Organization's internal departments for problem resolution
• Plan, organize, staff, direct and control the day-to-day operations of the department
• Oversee the servicing and maintenance of client business
• Represent client service management and administration in finalist meetings and new sales opportunities
• Collaborate and build relationships with key internal and external stakeholders

Manager, Client Service

Consultant

• Lead and manage end-to-end strategic projects
• Design and execute comprehensive, data-driven strategic analyses
• Translate analytical findings into actionable recommendations
• Act as a trusted advisor to cross-functional stakeholders
• Develop quantifiable impact models for proposed strategies
• Mentor junior analytical staff
• Prepare and deliver executive-level presentations

Strategic Analytics Consultant – UM Transformation

Business Analyst

• Responsible for implementation and execution of various post-award and financial management activities for grants, contracts and/or clinical trials within the Sponsored Programs Financial Services (SPFS).
• Responsibilities include award set-up, transaction processing, compliance review, cash management, collections, financial reporting and project close-out.
• Analyze financial results and outcomes, trends/projections, and performance metrics and provide root cause analysis to facilitate business decisions.
• Develop full understanding of payment terms and payment schedules as outlined in agreements.
• Independently prepares simple to complex financial reports and monitors all internal and Sponsor stipulated deadlines and content requirements.
• Ensure all invoices and payments are complete. Close project cost center in all financial systems.
• Prepare journal entries to support the monthly close process and ensures all financial transactions/entries agree with GAAP and institutional policies.

Business Analyst – Sponsored Programs, Financial Services, Clinical Trials

Manager

• Conduct regular in-home and nursing facility visits
• Assess, plan, coordinate, implement and evaluate care for eligible members with chronic and complex health care, social service and custodial needs in nursing facility or home and community-based care setting.
• Coordinate care across continuum of services and assist members physical, behavioral, long term services and supports (LTSS), social, and psychosocial needs
• Authorize LTSS services based upon completion of comprehensive needs assessment
• Coordinate HCBS services, Medicaid and DSNP benefits and assess appropriateness of care and services in community
• Educate members or caregivers regarding health care needs, available benefits, resources and services
• Develop individualized care plans in conjunction with members or caregivers
• Collaborate with the member's health care and service delivery team

Case Manager – Long-term Care

Pharmacist

• Provide front line staff guidance
• Ensure effective and efficient delivery of Pharmacy call center services
• Respond to physician and pharmacy network provider inquiries
• Review member claims history
• Educate and assist pharmacy network providers

Pharmacy Coordinator

• Oversee Clinical Solutions Experience team
• Develop and execute qualitative studies
• Collaborate with stakeholders to deliver insights
• Monitor industry best practices
• Manage clinical study projects

Manager, Clinical Solutions Experience

• Manage pharmacy contracts including contract development, negotiation, renewal, termination, execution and hard copy/electronic storage with minimal supervision/direction.
• Collaborate directly with internal, external, and vendor legal counsel teams during the contract negotiation process, up to and including the point of contract execution.
• Interface with the Organization’s stakeholders in the management of the pharmacy and vendor contract portfolio in order to maximize value and mitigate risk to the organization.
• Partner directly with the Pharmacy Services leadership team on contracting initiatives related to specific team business needs in support of the overall organization’s strategic pharmacy contracting portfolio.
• Provide guidance or expertise to other analysts and stakeholders within the Pharmacy Services organization during collaborative initiatives.
• Addresses, investigates and resolves pharmacy contract matters / issues, post contract execution.

Pharmacy Contract Consultant

Analyst

• Assist in the management of the Pharmacy Services contract portfolio including contract development, negotiation, renewal, termination, execution and hard copy/electronic storage.
• Interface with the Organization’s stakeholders in the management of the pharmacy and vendor contract portfolio in order to maximize value and mitigate risk to the organization.
• Partner with the Pharmacy Services leadership team on contracting initiatives related to specific team business needs.
• Support review and execution of amendments, additions, deletions to all contract documents.
• Collaborate with Pharmacy Services vendor management team to oversee external vendor performance.

Pharmacy Contract Analyst

Operations

• Provide direction and oversight to staff members for drug value strategy operations
• Lead team in executing contracts and oversight of rebate invoicing activities
• Manage day-to-day operations and develop policies as needed
• Maintain relationships with internal and external teams