Manager, Client Service

Highmark Health

Manager Client Service driving delivery of products and services for client accounts at Highmark Health. Overseeing client business in enrollment, re-enrollment activities, and internal departments for problem resolution.

Posted 6/19/2026full-timeLatham • New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $108,000 per yearWebsite

About the role

Key responsibilities & impact

Drive the delivery of products and services for client accounts
Manage the servicing and maintenance of client business in enrollment and re-enrollment activities
Serve as the sales liaison between group administrators and the Organization's internal departments for problem resolution
Plan, organize, staff, direct and control the day-to-day operations of the department
Oversee the servicing and maintenance of client business
Represent client service management and administration in finalist meetings and new sales opportunities
Collaborate and build relationships with key internal and external stakeholders

Requirements

What you’ll need

5 years experience in client service or other relevant experience
3 years experience in Leadership or management (preferred)
Service orientation
Diligence
Problem-solving
Excellent communication skills
Drive for results
Critical thinking
Influence, persistence, & resilience
Planning and organizing
Bachelor's degree or relevant experience and/or education as determined by the company

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

service orientationdiligenceproblem-solvingexcellent communication skillsdrive for resultscritical thinkinginfluencepersistenceresilienceplanning and organizing

Certifications

Bachelor's degree