Growth Marketing

• Lead strategic exercises such as review of a potential new product or market, assessing internal improvement areas, etc., that will inform the long-term planning of the company.
• Proactively identify long-term opportunities and strategic “big bets” for the company by consolidating input from several sources including external market developments, competitor moves and own assessment, to assess, evaluate ROI and propose the most impactful initiatives.
• Support the development and sign-off of the company’s annual business plan, which captures the company’s strategy and targets and will include the selected initiatives.
• Prepare and deliver presentations, dashboards and other reports to communicate findings to relevant stakeholders (e.g. senior management).
• Collaborate with senior leaders across functions to align the organization’s goals and priorities.

Senior Growth Strategy Analyst

Product Manager

• Define and execute the long-term product strategy and roadmap, aligned with the company’s strategy.
• Lead, mentor, and grow a high-performing team of Product Managers, Business Analysts and Product Operations Specialists to deliver high-impact features.
• Oversee the development and enhancement of platforms, products and features working backwards from the client needs.
• Collaborate closely with Compliance to ensure all product features align with global regulatory frameworks.
• Use data, client feedback, and market insights to improve product performance.
• Own the lifecycle of all trading products, platforms, and related features; from ideation to development, launch, performance monitoring, re-iteration, growth, maturity and retirement.
• Act as the bridge between Departments and Senior Leadership to align technical feasibility with commercial goals.

Head of Product

Human Resources

• Provide day-to-day administrative support across various HR functions, ensuring records are accurate and up to date.
• Support the maintenance and accuracy of the HRIS system, ensuring data integrity and timely updates.
• Assist in preparing employment offers and support the onboarding process to ensure a smooth new hire experience.
• Help organise and track training sessions and employee development activities.
• Maintain accurate records of employee attendance and leave, and generate related reports as required.
• Act as a point of contact for routine employee queries and assist in maintaining positive employee relations.
• Ensure HR practices comply with relevant employment laws and internal policies.
• Assist in the implementation and communication of HR policies and procedures.
• Support other HR functions and office management needs, as required.
• Perform any other duties assigned by the HR Manager or other leadership team members.
• Foster a collaborative and supportive work environment.

HR Administrator

Customer Success Manager

• Develop campaign strategies grounded in customer data, data-driven insights, and client lifecycle understanding to support business growth. This includes creating automated workflows, and targeted campaigns.
• Strategise multi-stage, omni-channel campaigns targeting conversion, retention, reactivation, low activity, onboarding, education, and loyalty objectives.
• Use behavioural and trading data to personalise communications and enhance message relevance.
• Design market and region-specific customer journeys tailored to localised client needs.
• Build dynamic segmentation strategies using trading behaviours, demographics, psychographics, and platform interactions.
• Leverage dynamic content blocks and conditional logic for deep personalisation.
• Demonstrate platform knowledge and technical execution in marketing automation platforms, including Journey Builder, Automation Studio, Email Studio, and Contact Builder.
• Oversee platform configuration, maintenance, and data to support campaign scalability and compliance.
• Ensure accuracy of CRM data, compliance with regulatory standards, and campaign scalability.
• Configure the CRM system, manager user permissions, integrate third-party tools, and troubleshoot issues.
• Partner closely with Content, Design, Product, Sales, and Analytics teams to ensure alignment on messaging, timing, and client insights.
• Provide strategic recommendations to Marketing and Sales leaders based on CRM intelligence and testing outcomes.
• Monitor campaign performance closely to identify client actions, drop-off points, and engagement trends based on the reporting.
• Conduct A/B and multivariate testing on subject lines, journey paths, send times, CTAs, and messaging frameworks.
• Apply findings to improve campaign ROI and enhance client experience.
• Review and maintain dashboards and reports to track CRM campaign performance with clear links to business KPIs.
• Collaborate closely with the analytics team to identify opportunities for new campaigns, refinements, and strategic growth.
• Translate complex data into clear, actionable insights tailored for different regions and countries.

CRM Strategist

Marketing

• Maintain and update key marketing platforms including: CRM / Email Automation tools, Website & Landing Pages, Referral & Loyalty Programs, Tracking, tagging, and analytics dashboards.
• Coordinate with internal teams (Design, Dev, Product, CRM) to ensure correct implementation of assets and features.
• Test new releases or updates and report bugs or issues to the PMM.
• Assist in building and optimizing automated flows (welcome, re-engagement, retention).
• Prepare content uploads for websites, CRM, or landing pages following brand and compliance guidelines.
• Support the setup of A/B tests and report key insights to improve conversion and engagement.
• Track performance of marketing tools (email deliverability, journey completion rates, funnel conversion).
• Support the creation and maintenance of dashboards in collaboration with the BI team.
• Collect feedback from users and internal stakeholders to identify areas for improvement.
• Maintain up-to-date internal documentation (release logs, naming conventions, setup guides).
• Ensure all platforms follow consistent standards for tagging, data collection, and automation.
• Support onboarding and training materials for new users of marketing tools.

Senior Marketing Manager

Backend Engineer

• Participate in all stages of the Software Development Life Cycle.
• Design and develop new software systems mainly in .Net C# for the MT4/MT5 platforms.
• Debug, optimize, and enhance existing programs.
• Articulate and communicate technical concepts within and across teams.
• Drive continuous improvement by measuring and reducing the amount of manual operational work.
• Document best practices.
• Demonstrate the ability to work independently and collaboratively as part of a specialized team.
• Carry out any further duties assigned by their line manager.
• Contribute to a positive and dynamic working environment.

Senior C#.Net Developer

• Develop and execute data-driven campaigns aligned with client lifecycle stages and business objectives.
• Plan, manage, and implement the overall CRM strategy.
• Design and build multi-stage, omnichannel journeys focused on conversion, retention, reactivation, onboarding, education, and loyalty.
• Use behavioural and trading data to deliver personalised, contextually relevant communications.
• Localise customer journeys based on market and regional insights.
• Create dynamic segmentation journeys leveraging trading behaviours, demographics, psychographics, and platform interactions.
• Utilise dynamic content and conditional logic for advanced personalisation.
• Responsible for end-to-end setup and management of journeys using platforms such as Salesforce Marketing Cloud, HubSpot, Optimove, Solitics, or similar.
• Configure, maintain, and optimise CRM platforms and data structures to ensure scalability, accuracy, and compliance.
• Partner with CRM, Content, Design, Product, and Analytics teams to align messaging, timing, and targeting.
• Monitor and analyse campaign performance, engagement metrics, and user behaviour.
• Conduct A/B and multivariate testing across journeys, content, and messaging to enhance ROI and client experience.
• Continuously optimise lifecycle journeys to reduce time-to-value, increase activation, and strengthen retention.
• Maintain dashboards and performance reports linking CRM activity to business KPIs.

CRM Specialist

QA Engineer

• Analyze business requirements and define test acceptance criteria.
• Design, maintain, and execute test cases to validate software functionality and identify defects.
• Clearly document and report software defects.
• Ensure the software meets functional and non-functional requirements.
• Contribute to the development and improvement of manual testing processes and standards.
• Work closely with developers to reproduce and resolve issues.
• Stay up to date with industry trends, testing methodologies, and best practices.

Mid QA Engineer

Administration

• Conduct the configuration of MT4 and MT5 servers.
• Apply configuration changes on the Platform Components.
• Configure and monitor Bridge and LP systems.
• Configure and monitor Hosting machines and External Applications.
• Ensure and maintain Platforms stability.
• Improve and maintain the working order of existing procedures/applications.
• Provide support in the maintenance for the stability of external services such as Web Trader, Mobile Trader, etc.
• Troubleshoot issues on trading platforms, bridge providers and in-house applications.
• Ensure information security.
• Meet business requirements by gathering information and providing detailed analysis.
• Generate reports that can assist the management of the company.
• Provide necessary support to the Back Office/Support/Execution departments.

Trading Platforms Administrator, MT4, MT5

• Participate in all stages of the Software Development Life Cycle.
• Participate in designing and developing new software systems mainly in .Net C# for the MT4/MT5 platforms.
• Debug, optimize and enhance existing programs.
• Contribute to continuous improvement by measuring and reducing the amount of manual operational work.
• Communicate technical concepts within and across teams.
• Follow and help document best practices.
• Demonstrate the ability to work independently and collaboratively as part of a specialized team.
• Carry out any further duties assigned by their line manager.
• Contribute to a positive and dynamic working environment.

Mid C# .NET Developer

Trading Platforms Administrator – MT4, MT5

Senior C# .Net Developer

Data Analyst

• Extract and analyze data from data warehouse, marketing campaigns, and affiliate programs to deliver actionable recommendations on performance trends and opportunities
• Develop, monitor, and optimize KPIs for roles, activities, and initiatives, such as lead conversion rates, campaign ROI, client acquisition costs (CAC), and regional sales volumes, to enable precise scaling or adjustments
• Identify emerging trends, early warning signals and growth levers in online marketing channels like affiliates, SEO, and socials
• Create compelling Power BI dashboards and reports that communicate insights clearly to senior stakeholders, driving data-informed decisions.
• Consulting management and relevant stakeholders to understand business goals and processes