Analyst

• Write daily market updates to be distributed to Company clients via social media, industry portals and other distribution channels.
• Conduct public speaking at media interviews, conferences, seminars and web-based events.
• Train and support all relevant departments in Technical Analysis of the financial markets.
• Provide training and market insights to clients via various communication channels.
• Create Educational videos to be released on the company’s website.
• Delivered comprehensive market analysis to identify trends, forecast price movements, and guide clients towards profitable trading decisions at HFM.
• Provided impactful daily analysis for HFM clients, empowering them to seize opportunities and mitigate risks effectively.
• Conducted trading webinars and seminars reaching hundreds of traders, fostering a deeper understanding of global financial markets, trading strategies and risk management techniques.
• Build and maintain relationships with journalists and media outlets.
• Represent HFN at trade shows, conferences and similar events.
• Carry out any further duties assigned by the line manager.
• Contribute to a positive and dynamic working environment.

Market Analyst, Hindi Speaker

Performance Marketing

• Coordinate daily workflows across performance marketing activities
• Ensure tasks and deliverables are completed within deadlines
• Maintain campaign calendars, documentation, and process tracking
• Coordinate communication between Marketing, Design, BI/Data, Product, Compliance, and other stakeholders
• Follow up on pending actions and ensure alignment across teams
• Document meeting notes, action items, and operational updates
• Support process optimization initiatives within the performance marketing function
• Help improve team workflows, documentation standards, and operational efficiency
• Track project progress and escalate blockers when necessary
• Assist with onboarding documentation and knowledge-sharing materials
• Organize team schedules, meetings, and recurring operational reviews
• Support vendor/platform account management and access coordination
• Maintain internal documentation and campaign archives

Performance Marketing Coordinator

Backend Engineer

• Develop and maintain modules of the company’s custom-built CMS and backend systems supporting our websites.
• Build scalable backend services, APIs, and integrations with third-party systems and databases.
• Lead, mentor, and support the Back-end Web Development team through technical guidance, coaching, and performance management.
• Write clean, efficient, and maintainable code while conducting code reviews and promoting best practices in development.
• Collaborate with Front-end Developers and stakeholders to deliver reliable web solutions.
• Research and evaluate new technologies, AI-assisted development tools, and modern workflows that improve code quality, productivity, and operational efficiency.

Back-End Web Development Team Lead

AI Engineer

• Focuses on the hands-on building of AI-powered marketing tools, multimodal media processing (audio/video), and data analytics pipelines.
• Tool & Feature Engineering: Build and maintain custom LangChain tools that allow AI agents to interact with the web, CRMs, and internal SQL databases.
• Multimodal Processing: Implement PyTorch and OpenCV pipelines for analyzing and generating brand-consistent images, video, and audio.
• Data Analytics & Pipelines: Execute complex SQL queries and Pandas scripts to transform raw marketing data into insights for AI-driven decision tools.
• Endpoint Maintenance: Develop and document FastAPI endpoints for use by the marketing team's internal applications.
• Model Monitoring: Regularly evaluate model performance and fine-tune open-source transformers to improve accuracy for specific marketing use-cases.

QA Engineer

• Perform comprehensive compliance risk assessments and maintain/execute the compliance monitoring program tailored to different jurisdictional requirements.
• Systematically evaluate the adequacy, design, and operating effectiveness of the company’s compliance policies, controls, and procedures to ensure robust quality assurance.
• Conduct rigorous follow-up testing following the implementation of action plans by operational teams to verify that previously identified compliance gaps have been effectively and securely closed.
• Conduct regular reviews and annual updates of all company policies to ensure they remain aligned with evolving regulatory landscapes.
• Participate actively in group-wide audits and act as the central coordinator between internal/external stakeholders to ensure the efficiency and effectiveness of the audit process.
• Develop, coordinate, and deliver targeted, high-quality compliance training and awareness programs to all staff members.
• Formally review and sign off on projects designed to fix past breaches, providing independent assurance that the implementation has successfully and permanently resolved any non-compliance issues.
• Systematically test all new business initiatives post-launch to ensure actual implementation mirrors the approved compliance roadmap and does not deviate from agreed-upon specifications.

Compliance Officer – Quality Assurance, Monitoring

• Analyse key business and processes performance metrics to identify trends, inefficiencies, and improvement opportunities.
• Map and document current (“AS IS”) business processes to provide a clear understanding of existing workflows.
• Identify gaps, bottlenecks, and potential enhancements to support process transformation and optimization initiatives.
• Develop and present process improvement recommendations aligned with business objectives and best practices.
• Prepare and deliver detailed reports, insights, and progress updates to the Head of the Business Process Management Office (BPMO), Process Owners, and relevant managers.

Process Analyst

Marketing

• Develop and execute data-driven campaigns aligned with client lifecycle stages and business objectives.
• Plan, manage, and implement the overall CRM strategy.
• Design and build multi-stage, omnichannel journeys focused on conversion, retention, reactivation, onboarding, education, and loyalty.
• Use behavioural and trading data to deliver personalised, contextually relevant communications.
• Localise customer journeys based on market and regional insights.
• Create dynamic segmentation journeys leveraging trading behaviours, demographics, psychographics, and platform interactions.
• Utilise dynamic content and conditional logic for advanced personalisation.
• Responsible for end-to-end setup and management of journeys using platforms such as Salesforce Marketing Cloud, HubSpot, Optimove, Solitics, or similar.
• Configure, maintain, and optimise CRM platforms and data structures to ensure scalability, accuracy, and compliance.
• Partner with CRM, Content, Design, Product, and Analytics teams to align messaging, timing, and targeting.
• Monitor and analyse campaign performance, engagement metrics, and user behaviour.
• Conduct A/B and multivariate testing across journeys, content, and messaging to enhance ROI and client experience.
• Continuously optimise lifecycle journeys to reduce time-to-value, increase activation, and strengthen retention.
• Maintain dashboards and performance reports linking CRM activity to business KPIs.

Marketing Automations Specialist

Administration

• Check KYC documents and activate accounts
• Monitor and update existing account opening procedures
• Process and monitor client deposits & bonus operations
• Investigate and process client withdrawal requests
• Process internal and external transfers
• Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations
• Provide assistance to all departments for back office related tasks in a timely manner
• Assist clients with general finance/ KYC inquiries
• Report to Team Leader as per the reporting requirements

Back Office Administrator – 24/7 Shift Rotation

Frontend Engineer

• Develop, maintain, and optimize user interfaces across all company websites using React and Next.js.
• Collaborate with Graphic designers to ensure accurate implementation of visual design and functionality.
• Maintain a consistent, branded look and feel across all platforms.
• Ensure cross-browser compatibility and adherence to modern web standards and accessibility guidelines.
• Stay current with React ecosystem updates, performance optimization techniques, and best practices in modern frontend development.
• Implement server-side rendering (SSR) and static site generation (SSG) features using Next.js for SEO and performance.
• Review and maintain high-quality code standards.
• Create and manage responsive, pixel-perfect email templates and assist with mass email campaigns.
• Perform additional tasks assigned by the line manager.
• Contribute to a positive, collaborative, and innovation-driven team environment.

Senior Front-End Web Developer, React

Attorney

• Maintain and update our legal management software and internal servers.
• Ensure that every contract, corporate record, and legal file is correctly categorised and instantly accessible.
• Manage and organize internal Know Your Customer (KYC) documentation.
• Responsible for gathering and keeping these records current to ensure we always remain up to date.
• Act as the primary support for our Legal Administrators.
• Assist in drafting routine correspondence, preparing document packages, and tracking deadlines.
• Provide general administrative assistance to the wider legal team.
• Help streamline workflows where needed to ensure the department operates at peak efficiency.
• Regularly audit our digital filing systems to ensure data accuracy and resolve any discrepancies or missing information proactively.

Assistant Legal Administrator

Financial Crime

• Review and investigate transaction monitoring alerts generated by systems.
• Conduct ongoing monitoring in accordance with AML policies, rules, and risk-based methodologies.
• Analyse transactional behaviour and identify unusual or suspicious patterns in terms of AML.
• Perform AML administrative tasks, including liaising with the Back Office Department for due diligence requests.
• Complete PSP (Payment Service Provider) and banking questionnaires in accordance with AML policies and procedures.
• Investigate potential money laundering, fraud, or terrorist financing activities and coordinate fraud investigations with relevant internal departments.
• Escalate potentially suspicious activities to the AML Operations Team Leader in a timely manner.
• Ensure prompt escalation of high-risk or time-sensitive matters.
• Assist in drafting Suspicious Activity Reports (SARs) / Suspicious Transaction Reports (STRs) under senior guidance.
• Review and update internal operational guidelines between AML and Back Office.
• Support the implementation of changes to AML monitoring rules, systems, and procedures.
• Ensure adherence to internal AML policies and regulatory requirements.
• Provide guidance to employees on AML matters.
• Review AML training materials to ensure alignment with regulatory requirements and effective communication.

AML Operations Officer

Financial Planning and Analysis

• Develop financial models, forecasts, and long-term planning strategies.
• Provide insightful financial analysis to support business decisions.
• Prepare annual budgeting processes across the organization.
• Track, analyze, and report variances between actual and budgeted performance.
• Recommend cost-saving measures and operational efficiencies.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Prepare consolidation of financial data and ensure timely reporting.
• Manage cash flow planning and ensure liquidity for business operations.
• Optimize working capital and credit control processes.
• Ensure compliance with tax laws, financial regulations, and internal policies.
• Support internal and external audits; prepare required documentation.
• Identify financial risks and develop mitigation strategies.
• Mentor junior finance staff and support team development.
• Work closely with other departments to align finances with company goals.
• Advise senior leadership on financial impacts of strategic decisions.