Social Media Manager

• Execute the day-to-day management and optimization of paid social acquisition channels.
• Launch, monitor, and scale performance campaigns focused on driving Leads, FTDs, CPA, ROAS, and LTV.
• Actively manage and build campaigns inside ad platforms, including Meta Ads Manager, TikTok Ads Manager, Telegram Ads Manager, and X Ads.
• Implement testing frameworks for creatives, funnels, target audiences, bidding strategies, and landing pages.
• Analyze day-to-day campaign performance to provide actionable insights.
• Ensure tracking accuracy, monitor pixel implementation, and work with attribution models under the guidance of the Paid Social Media Manager.
• Partner closely with creative, compliance, and product teams to design high-converting assets while adhering to strict forex/CFD marketing regulations.

Paid Social Media Specialist

QA Engineer

• Test Planning & Execution: Develop, organize, and execute detailed test plans and test cases using TestRail to ensure web applications meet specified requirements and quality standards.
• Defect & Ticket Management: Identify, document, and track software defects and tasks in JIRA, collaborating closely with developers to ensure prompt issue resolution.
• AI-Assisted QA Workflow: Leverage emerging AI tools (e.g., TestRail AI test case generation, AI-driven synthetic test data generation) to optimize test design, increase edge-case coverage, and accelerate QA cycles.
• Cross-Browser & Device Compatibility: Perform thorough testing across various browsers and mobile view ports to ensure compatibility and a consistent user experience.
• UI/UX Validation: Assess the usability and visual aspects of web applications (User Interface and User Experience validation) to ensure they align with design specifications.
• Automation Awareness: Maintain a basic understanding of automated testing tools and frameworks to assist in long-term QA strategies.
• Agile Collaboration: Work effectively within Agile/Scrum development environments, serving as a quality advocate throughout sprint lifecycles.

Senior Manual QA Tester – Web Development

SDET

• Define and Own Test Automation Strategy
• Drive AI/ML Adoption (MCP Focus)
• Team & Mentorship
• Architectural Alignment
• Framework Ownership
• Performance & Load Testing
• CI/CD & DevOps Integration
• Contextual Test Design

Lead Automation QA Engineer

• Define and Own Test Automation Strategy: Establish a robust, scalable, and cost-effective test automation strategy that aligns with short-term release goals and long-term product vision for a low-latency trading environment.
• Drive AI/ML Adoption (MCP Focus): Champion the research, proof-of-concept, and full implementation of AI-powered testing tools, specifically focusing on utilizing the Model Context Protocol (MCP) with Playwright in Python to build adaptive, self-aware test suites that understand system changes and minimize maintenance effort.
• Team & Mentorship: Lead, mentor, and coach Senior, Mid, and Junior Automation Engineers, fostering a culture of engineering excellence, high coding standards, and deep system-level understanding.
• Architectural Alignment: Represent QA in architecture reviews and design discussions, ensuring testability is baked into the system design from inception, especially for distributed microservices.
• Framework Ownership: Lead the design and development of advanced, polyglot test automation frameworks (API, UI, Database, Mobile) ensuring they are scalable, highly maintainable, and adhere to best-in-class design patterns.
• Performance & Load Testing: Define and manage the strategy for high-frequency performance and load testing, focusing on latency and throughput benchmarks critical for a Forex trading platform. Provide actionable reports and system tuning recommendations.
• CI/CD & DevOps Integration: Collaborate closely with DevOps to optimize the continuous testing pipeline (CT), ensuring full test suite execution is a seamless, fast, and mandatory gate in the CI/CD flow (e.g., Jenkins, GitLab CI).
• Contextual Test Design: Design test automation solutions that effectively gather and utilize system context and behavior data to enhance testing coverage and pinpoint complex issues, feeding into the Model Context Protocol (MCP).

Business Intelligence Developer

• Clean, process, and analyse large datasets using SQL and Python to support reporting, analytics, and machine learning initiatives.
• Perform exploratory data analysis to identify trends, patterns, and key metrics.
• Translate analytical findings into actionable insights for business stakeholders, collaborating with data scientists, analysts, and other teams to support strategic decisions.
• Design, develop, and maintain BI dashboards, reports, and DAX calculations in Power BI and SSAS.
• Document data flows and processes to ensure accurate and timely integration.
• Create and maintain technical documentation for BI models, queries, and data processes, ensuring clarity and usability.
• Support business users by providing guidance and training on BI tools, dashboards, and best practices for data-driven decision-making.
• Provide data-driven recommendations to improve efficiency, optimize performance, and support business decisions.
• Follow data governance policies, ensuring compliance with access, security, and privacy protocols.

BI Data Analyst

Frontend Engineer

• Design, develop, and optimize modern full-stack web applications and internal tools.
• Build and integrate AI-powered features, automations, and agentic workflows into websites.
• Apply Vibe Coding practices by using AI-assisted tools for code generation, debugging, and testing while maintaining full ownership and validation of all code before production.
• Write, refine, and optimize prompts for AI-assisted development and documentation.
• Collaborate closely with designers and product teams to ensure accurate implementation of visual design, branded UX, responsiveness, and accessibility.
• Implement SEO-friendly front-end solutions and maintain high standards for performance, maintainability, and cross-browser compatibility.
• Proactively identify performance or workflow improvement opportunities and stay up to date with emerging web and Generative AI technologies.
• Contribute to a positive, collaborative, and dynamic working environment.

Web Developer, AI-Driven

• Analyze business requirements and define test acceptance criteria
• Design, maintain, and execute test cases to validate software functionality and identify defects
• Clearly document and report software defects
• Ensure the software meets functional and non-functional requirements
• Contribute to the development and improvement of manual testing processes and standards
• Work closely with developers to reproduce and resolve issues
• Stay up to date with industry trends, testing methodologies, and best practices
• Participate in the team's on-call rotation

Senior Manual QA Engineer

Product Operations

• Handle daily business and technical inquiries, troubleshooting issues for clients and internal users across CRM, Ticketing, Mobile App, Trading Tools, and Platforms
• Support Product Managers and Business Analysts in ensuring successful new product or feature releases
• Collaborate closely with cross-functional teams (IT, QA, Web/Mobile Development, Brokerage, and Marketing) to define product requirements and facilitate smooth operations
• Formulate and update internal procedures to enhance operational efficiency for client-facing and internal products
• Analyze user data and feedback to make data-driven decisions for product enhancements and optimizations
• Create and maintain product documentation, including user guides and release notes
• Conduct training sessions for internal teams and clients to familiarize them with platform features and updates
• Provide technical support to product users to ensure a seamless user experience

Product Operations Specialist

• Analyze business requirements and define test acceptance criteria.
• Design, maintain, and execute test cases to validate software functionality and identify defects.
• Clearly document and report software defects.
• Ensure the software meets functional and non-functional requirements.
• Contribute to the development and improvement of manual testing processes and standards.
• Work closely with developers to reproduce and resolve issues.
• Stay up to date with industry trends, testing methodologies, and best practices.
• Participate in the team's on-call rotation.

Product Manager

• Own and manage the payments roadmap, ensuring alignment with business objectives, client needs, and regulatory obligations.
• Lead integrations with Payment Service Providers (PSPs) for banks, wallets, cryptos, and alternative payment methods.
• Optimise payments methods for speed, cost, reliability, and approval rates.
• Manage the end-to-end payments lifecycle (onboarding new providers, scaling to new regions, ensuring compliance).
• Enhance the client experience across deposits and withdrawals, driving improvements in conversion rates, transaction success ratios, and processing times.
• Prioritize payment-related product features and manage the payments backlog in a Scrum agile environment.
• Develop payment-specific user personas and journeys to understand customer needs and behaviours across different geographies.
• Translate business and user needs into clear payments product requirements and specifications using Jira (tasks) and Confluence (documentation).
• Collaborate with Engineering, Compliance, Finance, Operations, Business Development, Business Analysts, Operations to deliver payments solutions at scale.
• Conduct business and data analysis to identify opportunities for innovation and improvement.
• Monitor payment performance and KPIs (approval rates, processing time, costs, fraud rates, provider uptime) and make data-driven improvements.
• Actively engage with the payments ecosystem and vendors, staying ahead of market trends and regulatory changes.

Product Manager – Payments

• Own and manage the end-to-end product roadmap and lifecycle (from ideation to launch), ensuring close alignment with overarching business objectives and customer needs.
• Direct the product launch process within a project environment to guarantee a smooth, timely, and successful rollout to users.
• Prioritize product features and maintain the product backlog in an agile project management framework.
• Develop user personas and detailed user stories to build a profound understanding of target customer needs and behaviors.
• Translate insights on user needs into clear technical requirements and specifications, utilizing Jira for tasks and Confluence for product documentation.
• Partner with cross-functional teams—including Engineering, Marketing, Business Development, Business Analysts, Product Operation Specialists, and key stakeholders—to efficiently bring products to life.
• Track, monitor, and evaluate product performance post-launch, collecting user feedback to implement continuous, data-driven improvements.
• Conduct comprehensive market research and competitive analysis to discover industry gaps, stay ahead of emerging fintech trends/technologies, and foster a team culture of innovation.

Operations

• Supervise daily operations to ensure timely, accurate processing of client transactions and internal workflows.
• Ensure strict adherence to legal, regulatory, and internal operational standards relevant to the FX and broader financial services industry.
• Work closely with trading, sales, finance, and compliance teams to support seamless and efficient operational execution.
• Design and implement strategies to enhance operational efficiency, productivity, and customer satisfaction.
• Oversee transaction processing, fund transfers, trade settlements, and reconciliations, ensuring accuracy and timeliness.
• Maintain strong, professional relationships with banks, and payment processors.
• Lead and mentor operations staff, providing training, feedback, and performance evaluations to foster growth and accountability.
• Identify operational risks and implement effective control measures to mitigate them.
• Prepare and present performance reports and data-driven insights to senior management to support strategic decision-making.
• Drive the implementation of new systems and oversee upgrades to improve operational capabilities.

Operations Manager

Administration

• Process and monitor client deposits.
• Investigate and process client withdrawal requests.
• Provide assistance to all departments for back office related tasks in a timely manner.
• Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations.
• Check KYC documents and activate accounts.
• Generate accurate daily net deposit reports.
• Assist clients with general finance inquiries.
• Provide daily screenshots of payment gateway balances for accounting reconciliation.
• Reply to all client emails regarding account approvals and funding.
• Report any issues to Manager in line.

Back Office Administrator

Administrative Assistant

• Serve as the administrative backbone for the IT department, ensuring seamless communication and coordination.
• Manage daily administrative tasks, including scheduling, documentation, and policy communication.
• Provide organizational support to the IT team by facilitating meetings, tracking leave, coordinating business trips, and assisting with vendor management.
• Provide administrative support to various IT departments, including preparing documents, reports, and presentations.
• Maintain and update office records, databases, and filing systems.
• Collaborate with the HR Department for Company events and activities such as company parties and lunches.
• Handle confidential information with discretion and professionalism.
• Carry out any further duties assigned by the line manager.

HFM

Paid Social Media Specialist

Senior Manual QA Tester – Web Development

Lead Automation QA Engineer

Lead Automation QA Engineer

BI Data Analyst

Web Developer, AI-Driven

Senior Manual QA Engineer

Product Operations Specialist

Senior Manual QA Engineer

Senior Manual QA Engineer

Product Manager – Payments

Product Manager

Operations Manager

Back Office Administrator

IT Administrative Coordinator