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HFM

Operations Manager

HFM

Operations Manager at HFM ensuring efficiency and regulatory compliance in operations while driving process improvements across the company.

Posted 7/3/2026full-timeLagos • 🇳🇬 NigeriaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational management within the financial services industry, focusing on transaction processing, compliance, and process improvement. Proven ability to lead teams, enhance operational efficiency, and maintain strong relationships with financial institutions.

Highest-signal resume keywords
Operations ManagementFinancial Services Industry ExperienceLeadership and Team ManagementProcess Improvement MethodologiesAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction ProcessingFund TransfersTrade SettlementsReconciliationsFinancial Markets UnderstandingOperational Risk ManagementData AnalysisPerformance Reporting
Soft Skills
Interpersonal SkillsConflict ResolutionCommunication SkillsProactive Mindset
Tools & Technologies
MS OfficeFinancial Operations Platforms
Industry Keywords
Legal and Regulatory StandardsOperational StandardsCustomer SatisfactionOperational Efficiency

About the role

Key responsibilities & impact
  • Supervise daily operations to ensure timely, accurate processing of client transactions and internal workflows.
  • Ensure strict adherence to legal, regulatory, and internal operational standards relevant to the FX and broader financial services industry.
  • Work closely with trading, sales, finance, and compliance teams to support seamless and efficient operational execution.
  • Design and implement strategies to enhance operational efficiency, productivity, and customer satisfaction.
  • Oversee transaction processing, fund transfers, trade settlements, and reconciliations, ensuring accuracy and timeliness.
  • Maintain strong, professional relationships with banks, and payment processors.
  • Lead and mentor operations staff, providing training, feedback, and performance evaluations to foster growth and accountability.
  • Identify operational risks and implement effective control measures to mitigate them.
  • Prepare and present performance reports and data-driven insights to senior management to support strategic decision-making.
  • Drive the implementation of new systems and oversee upgrades to improve operational capabilities.

Requirements

What you’ll need
  • Bachelor’s degree in Finance, Economics, Business Administration, or a related field. (Master’s degree is a plus)
  • Minimum of 5 years of experience in operations within the financial services industry, with a strong understanding of financial markets and processes.
  • Familiarity with operational and legal considerations relevant to the financial services sector.
  • Proven leadership and team management capabilities.
  • Excellent analytical, problem-solving, and communication skills.
  • Proficiency in MS Office and financial operations platforms.
  • Experience in process improvement methodologies.
  • Proactive mindset, strong interpersonal and conflict resolution skills.

Benefits

Comp & perks
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities