General Counsel

• Serve as the company’s lead legal advisor on all matters related to compliance, regulatory affairs, consumer lending, and financial services operations
• Advise on legal risks and obligations related to Retail Installment Contracts (RICs), bank partnership programs, lending agreements, and portfolio servicing
• Ensure organizational compliance with CFPB, FDIC, FTC, state financial regulatory bodies, and other relevant regulatory entities
• Draft, review, and negotiate a wide range of contracts, including loan purchase agreements, servicing agreements, partner/vendor contracts, employment agreements, and more
• Lead the development and maintenance of internal compliance policies and training programs to reflect evolving legal requirements in the fintech space
• Conduct internal investigations, respond to regulatory inquiries or audits, and recommend necessary corrective actions
• Monitor new legislation, regulations, and industry trends impacting fintech, consumer credit, bank loans, and compliance requirements
• Collaborate with executives, product teams, operations, HR, and IT to ensure legal and regulatory compliance is built into business processes and strategies
• Manage and optimize relationships with outside counsel, controlling costs and ensuring appropriate escalation
• Lead, build, and manage internal legal resources as needed

In-House General Counsel – Fintech, Compliance

Data Analyst

• Build SQL-based data pipelines for forecasting models, optimize lead routing, and track conversion.
• Create reporting infrastructure that guides pricing strategies and reveals bottlenecks.
• Mentor a small team of analysts, review their work, and celebrate successes.
• Partner with marketing to understand campaign performance and translate pricing needs into data architecture.
• Own the outcome of analytics projects from roadmap to deployment.
• Set standards for documentation, testing, and code quality.

Analytics Manager

Accounting Manager

• Investigate and resolve chargebacks and disputes across multiple payment platforms.
• Analyze transaction data, receipts, and communication records to build strong cases.
• Prepare and submit compelling representments and rebuttals within required timeframes.
• Monitor chargeback trends to identify fraud risks and operational gaps.
• Collaborate with Customer Service, Risk, and Finance teams to resolve disputes efficiently.
• Maintain accurate documentation of all chargeback cases and outcomes.
• Stay up to date on card network rules (Visa, Mastercard, etc.) and industry best practices.
• Contribute to process improvements and documentation updates.

Accounting Support Clerk I – Chargebacks

• Perform multiple accounting support functions, such as compiling, sorting, and preparing documents and reports
• Issue bills and invoices, bookkeeping, calculating and verifying debit and credit amounts, and posting transactions to appropriate accounts
• Ensure the appropriate filing and maintenance of accounting records
• Input data into financial systems and reconcile reports
• Create and produce reports and assist accountants on special projects as necessary
• Manage daily operations and execute specialized tasks efficiently in a fast-paced environment
• Process various payment types including Provider Payments, Monthly Credit Pull Fees, Check Refunds, and Patient Payments (ACH/CC), ensuring compliance with regulatory standards
• Post automated ACH and credit card payments, including reversals, accurately in the system
• Deposit and post check payments to both the patient ledger and Trust Bank Account
• Upload all payment data to a shared public file for transparent record-keeping
• Handle cancellations, write-offs, returned payments, and ledger adjustments such as outstanding fees or negative liabilities owed to HFD
• Generate daily Data Integrity Updates and perform regular audits to ensure accuracy in payment postings
• Utilize software tools including Microsoft Office, PDF applications, and ELI to verify posting accuracy
• Ensure all work meets accuracy, completeness, and timeliness standards in accordance with SOP (Standard Operating Procedure) guidelines
• Complete daily dashboards for assigned tasks within ELI
• Maintain the Admin and Revenue email inboxes, responding to provider adjustment requests and other inquiries
• Create Interest Addendums using T-Value software to calculate applicable interest
• Assist with periodic reconciliation of Provider Liability Accounts
• Provide regular reports to management summarizing accomplishments, identifying areas for improvement, setting performance goals, and evaluating system effectiveness
• Additional responsibilities as needed

Accounting Support Clerk I – PayOps

Revenue Operations

• Transform raw data into revenue-driving strategies
• Elevate our reporting game by embedding key metrics directly into HubSpot and Tableau, making insights accessible to those who need them most
• Proactively identify opportunities to streamline our operations, turning inefficiencies into advantages and blurring the line between analytics and operations
• Collaborate closely with our Business Development and Customer Success teams, enhancing their daily experience with data-driven solutions
• Balance strategic initiatives with day-to-day firefighting, deftly juggling long-term projects and urgent requests without dropping the ball
• Work with engineering to correct reporting issues at scale and bring strategic improves to bear for our key customers

Senior Revenue Operations Analyst

• Design and maintain SQL-based data pipelines that feed forecasting models
• Create reporting infrastructure that illuminates actionable insights
• Mentor a small team of analysts and review their work
• Collaborate with marketing to understand campaign performance
• Bridge the gap between IT and revenue operations
• From roadmap to deployment, be accountable for outcomes
• Set standards for documentation, testing, and code quality

Manager

• Manage key field relationships with our provider partners and their teams to drive adoption, retention, and consistent origination performance.
• Collaborate with corporate partners and field reps to ensure alignment, share best practices, and support joint goals.
• Monitor territory performance closely. Spot trends early, identify gaps, and proactively take steps to support underperforming offices.
• Identify and close new opportunities. Whether through partner referrals or proactive outreach, you’ll help us grow our footprint.
• Support provider offices to operate effectively. Serve as a trusted advisor who helps them use HFD effectively and confidently.
• Deliver strong presentations that communicate the value of our program clearly to both clinical and business stakeholders.
• Qualify partnerships with intention. We work best with engaged, willing practices your job is to find the right fit and set them up for success.
• Understand provider workflows and technology. Be confident navigating integrations and system configurations to support adoption.
• Own the onboarding process. Ensure new offices are fully trained and originating as quickly as possible.
• Be the voice of the field. Gather feedback to inform product development, pricing strategies, and internal improvements.
• Stay accountable. Provide weekly updates with key outcomes, progress toward goals, and plans for improvement.

Area Manager

Sales

• Lead, mentor, and develop a team of Area Managers along the East Coast.
• Coach the team to performance metrics, ensuring accountability to sales volume, growth, and adoption.
• Spend ~50% of the month co-traveling with area managers to drive sales acumen and best practices.
• Serve as the point of escalation for key accounts and high-priority provider relationships.
• Partner with corporate partners’ sales leadership to ensure strategy, messaging, and execution are aligned.
• Collaborate with Marketing, RevOps, and Provider Support to ensure smooth execution.
• Monitor competitive activity and market trends, providing leadership with feedback to guide strategy.
• Drive rollout of strategic initiatives and messaging, ensuring consistency across the region.
• Represent HFD at key events and ensure regional growth, consistency of execution, and team performance.

Sales Director

• Manage key field relationships with our provider partners and their teams to drive adoption, retention, and consistent origination performance
• Collaborate with corporate partners and field reps to ensure alignment, share best practices, and support joint goals
• Monitor territory performance closely; spot trends early, identify gaps, and proactively support underperforming offices
• Identify and close new opportunities through partner referrals or proactive outreach
• Support provider offices to operate effectively and serve as a trusted advisor on HFD products
• Deliver strong presentations that communicate the value of our program to clinical and business stakeholders
• Qualify partnerships and set up practices for success
• Understand provider workflows and technology; navigate integrations and system configurations to support adoption
• Own the onboarding process and ensure new offices are fully trained and originating quickly
• Be the voice of the field by gathering feedback for product development, pricing strategies, and internal improvements
• Provide weekly updates with key outcomes, progress toward goals, and plans for improvement
• Based in Houston, TX with travel required throughout the state

• Manage key field relationships with provider partners and their teams to drive adoption, retention, and origination performance
• Collaborate with corporate partners and field reps to ensure alignment and share best practices
• Monitor territory performance, spot trends early, identify gaps, and support underperforming offices
• Identify and close new opportunities through partner referrals or proactive outreach
• Support provider offices to operate effectively as a trusted advisor on HFD products
• Deliver strong presentations communicating program value to clinical and business stakeholders
• Own onboarding process to ensure new offices are trained and originating quickly
• Gather field feedback to inform product development, pricing, and internal improvements
• Provide weekly updates with outcomes, progress toward goals, and improvement plans

Analyst

• Location: Remote
• As a Fraud Analyst at HFD, you will play a crucial role in identifying, investigating, and mitigating fraudulent activities within our consumer lending operations.
• Reporting to the Portfolio Administration Manager, you will collaborate with cross-functional teams to protect both the company and our customers from financial fraud.
• Monitor and analyze transaction data to identify potentially fraudulent activities.
• Investigate suspicious transactions and patterns, document findings and recommend actions.
• Collaborate with internal teams to enhance fraud detection and prevention strategies.
• Assist in the development and implementation of fraud detection tools and techniques.
• Stay informed about industry trends and regulatory changes related to fraud prevention.
• Prepare regular reports on fraud metrics and trends for management review.

Fraud Analyst

• Own and oversee the accounting department, with direct responsibility for 7–10 accountants and managers, including the Controller.
• Lead all accounting functions, including general ledger, accounts payable, accounts receivable, payroll, and fixed assets.
• Ensure full compliance with GAAP, tax regulations, and other applicable requirements.
• Manage month-end and year-end close processes, delivering timely and accurate financial reporting for both internal stakeholders and external partners.
• Maintain and enhance internal controls; lead audit preparations and manage relationships with external auditors.
• Generate, review, and analyze financial statements, ensuring transparency and accuracy.
• Supervise, mentor, and develop a team of accountants and managers to drive accountability and growth within the department.
• Identify and implement opportunities to improve efficiency, scalability, and accuracy of accounting operations.
• Collaborate with FP&A, Treasury, Operations, and Compliance teams to ensure alignment with organizational goals.

In-House General Counsel – Fintech, Compliance

Analytics Manager

Accounting Support Clerk I – Chargebacks

Accounting Support Clerk I – PayOps

Senior Revenue Operations Analyst

Analytics Manager

Area Manager

Sales Director

Area Manager

Area Manager

Fraud Analyst

Vice President, Accounting