HBK - Hottinger Brüel & Kjær

Full-stack Engineer

• Designing, developing, and maintaining modern APIs and backend services
• Creating new software features within our existing product architecture
• Contributing to the evolution of scalable, maintainable, and secure software architectures
• Developing web-based applications and services using modern software technologies
• Leveraging AI-assisted development tools and practices to improve productivity, code quality, and innovation
• Contributing to engineering best practices, software quality, and development standards
• Supporting and maintaining the function domain and technology roadmap
• Participating in technical design discussions and architectural decision-making
• Coaching and mentoring colleagues within the software engineering community
• Collaborating with product management, UX, and other software teams to deliver customer value

Software Engineer

Production Planner

• Plan and schedule inbound materials to support production requirements and manufacturing schedules
• Collaborate with procurement and suppliers to ensure on-time delivery of raw materials and components
• Monitor supplier performance, lead times, and capacity constraints
• Resolve inbound shipment delays, discrepancies, or quality issues
• Coordinate production output with outbound shipment schedules
• Plan and execute customer deliveries in alignment with service-level agreements
• Manage finished goods inventory flow
• Support demand planning and sales forecasts by aligning shipping capacity with demand
• Track shipments and proactively address transit issues or delays
• Ensure compliance with company policies, safety standards, and regulatory requirements (e.g., customs, export controls, DOT, OSHA)
• Maintain accurate records
• Partner closely with Manufacturing, Quality, Procurement, Customer Service, and other internal/external teams
• Participate in S&OP, production planning, and capacity review meetings
• Identify opportunities to improve planning accuracy, logistics efficiency, and process standardization
• Support continuous improvement initiatives (Lean, Six Sigma, process optimization)
• Other duties as assigned

Business Development Rep

• Responsible for driving HBK's global growth by identifying and capitalizing on new market opportunities
• Oversee the creation of sales strategies aimed at achieving revenue targets in existing and new markets
• Collaborate with the marketing team to create effective campaigns that support High Right To Win (HRTW) application segment/goals
• Analyze market trends, customer needs, gap analysis, buying processes and competitor activities to refine growth strategies
• Regularly report on progress, challenges and outcomes to senior management

Business Development Manager

Account Manager

• Implement the sales strategy to develop the market with existing and new customers
• Identify and actively pursue growth and new business opportunities
• Lead generation (e.g., through marketing events, cold calling, etc.)
• Build and maintain professional relationships with relevant customer contacts
• Develop sales and acquisition strategies
• Plan and conduct customer meetings
• Coordinate with internal teams (e.g., support, service, management) to achieve objectives and ensure customer satisfaction
• Collaborate with technical specialists (SMEs) for technical support during the sales process
• Deliver presentations and product demonstrations together with SMEs
• Prepare and present proposals and concepts
• Document all sales activities in Salesforce
• Create, maintain, and report a reliable forecast
• Continuously analyze and clarify customer requirements

Account Manager – Software, Durability, Reliability

Customer Support

• Deliver responsive, professional, and solution-oriented support
• Help create exceptional customer experience by managing inquiries
• Qualify requests and process orders
• Maintain strong customer relationships
• Collaborate closely with internal teams to ensure timely and accurate service delivery
• Engage with customers across a wide range of industries and regions

Customer Care Agent

• Processing and tracking orders from entry through fulfillment
• Supplying customers information on their orders and invoices
• Answering and managing incoming calls, emails and customer requests
• Communicating pricing and availability details
• Collaborating across departments and international locations to meet deadlines and service levels
• Performing general administrative tasks and supporting operational efficiency
• Assisting with miscellaneous tasks as needed to support business objectives

Customer Care Agent – OEM Business

• Implement the sales strategy to develop the market among existing and new customers
• Identify and actively pursue growth and new-business opportunities
• Generate leads (e.g., through marketing events, cold calling, etc.)
• Build and maintain professional relationships with relevant contacts on the customer side
• Develop sales and acquisition strategies
• Plan and conduct customer meetings
• Coordinate with internal interfaces to achieve targets and customer satisfaction
• Collaborate with subject-matter experts to provide technical support in the sales process
• Deliver presentations and product demonstrations
• Prepare and present proposals and concepts