Harbor

Procurement

• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management
• Support engagement financials, practice operations as well as business development and proposal efforts
• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis
• Develop recommendations for the client in the context of the overall engagement and implementing change while minimizing organizational disruption
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression
• Work with third party vendors on behalf of client to support negotiations and monitoring of performance or service level against agreed Key Performance Indicators (KPIs)
• Ensure high quality delivery and provide content leadership
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation
• Independently structure, write, and present well organized and persuasive end products
• Utilize strong communications skills including the ability to command an audience
• Develop new intellectual capital including new and insightful frameworks and analyses
• Promote firm development by taking initiative to identify and cultivate new clients and business opportunities, and identify opportunities to provide additional client value and extension of existing client relationships
• Be a strong team player and developer of consulting staff

Manager, Vendor Management Office

Learning and Development

• Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning.
• Develop or oversee the creation of instructional outlines, quick reference materials, and manuals.
• Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization.
• Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement.
• Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement.
• Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement.
• Remain well-informed of new trends and tools in distance learning and technology.
• Take initiative and pursue her/his own learning that focuses on law firm technology.
• Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company.

Learning and Development Facilitator

Financial Planning and Analysis

• Provide application guidance to clients and collaborate with users to achieve their business needs
• Analyze and resolve complex application and technical issues
• Deliver new integrations and customizations as both a technical resource for configuration and a functional resource working closely with client teams
• Perform maintenance activities for our client integrations, including troubleshooting and resolving issues
• Stay current with application releases
• Report back and collaborate with senior AMS management to address client or junior staff concerns
• Provide mentorship and guidance to more junior team members
• Contribute to the work of Applications Management Services, including:
• Serve as the primary point of contact for clients, addressing concerns, and resolving issues
• Build trusted relationships with clients to effectively support long term service and growth
• Ensure that services are delivered, and client cases are updated in according to service level agreements (SLAs)
• Attend regular backlog review meetings
• Contribute to team Knowledge Base
• Provide best practices guidance and solutions based on business needs
• Work with cross-functional teams to delegate work as needed
• Attend client meetings

Senior Legal Tech Consultant – Financial Systems, 3E, Aderant

• Own the UK/EMEA portfolio of Finance Systems projects, ensuring delivery quality, profitability, and client satisfaction.
• Act as the senior point of contact for clients, ensuring issues are resolved through the team rather than direct intervention.
• Clear hurdles and roadblocks for consultants and people managers to enable exceptional delivery.
• Lead and mentor Directors and Senior Managers, fostering accountability and professional growth.
• Support business development efforts, including proposal creation and client presentations.

Senior Director, Finance Systems – UK/EMEA Lead

• Work internally with cross-functional teams as well as externally with clients to facilitate requirements gathering
• Conduct informational interviews and data analysis to assess procurement functions
• Leverage internal intellectual property and research to support a point of view on best practices
• Play a key role in creating and delivering presentations throughout consulting engagements
• Generate creative, strategic solutions
• Develop project plans to facilitate implementation
• Support ad hoc practice operations and business development projects, as needed

Senior Associate Sourcing Consultant

Sourcing Consultant

Payroll

• Coordinate and process multi-country payrolls, with a primary focus on UK, EMEA, APAC regions ensuring accuracy, confidentiality, and timeliness in all transactions. Serve as backup to North America Payroll Analyst.
• Handle day to day payroll administration and respond to employee questions promptly.
• Review and verify payroll data and reports for precision and compliance with local regulations
• Liaise with finance department on reporting requirements to ensure transparency of payroll changes
• Ensure payroll database reflects current and accurate information
• Process all payroll data entries relevant to the employee lifecycle – new hire, salary increases, bonus, commission, garnishments, benefit deduction changes, termination.
• Calculate adjustments, special pays, retroactive payments, and overpayment of wages; issue manual payments as required
• Calculate termination payments in compliance with Company policies and local laws;
• Perform analysis and preparation of payroll related year end schedules and forms and ensure accuracy.
• Liaise with external vendors and government agencies, such as HMRC, in multiple regions.
• Review time entry data, manage adjustments and ensure all time records are approved.
• Partner with Payroll Manager and other internal departments on audit requests
• Perform other duties as assigned

Payroll Analyst

Vice President

• Develop and execute annual strategic plans for your assigned accounts and territory to ensure awareness of Harbor’s solutions and value.
• Uncover and act on whitespace within assigned accounts, positioning Harbor solutions to meet client needs and drive revenue growth.
• Partner with Delivery team colleagues to open and advance opportunities to solve client challenges.
• Cultivate and strengthen relationships with C-level executives, becoming a trusted advisor who understands their industry and strategic goals.
• Maintain an active pipeline through opening, advancing and successfully closing new business; maintain regular and accurate forecast data that reflect a path to meet your assigned goals.
• Execute to drive value from enterprise marketing activities – including events, growth marketing campaigns and community programs – to open and advance opportunities in your territory.

VP, Client Engagement

Attorney

• Provide application guidance to clients and collaborate with users to achieve their business needs.
• Analyze and resolve application and data integrity issues.
• Perform train the trainer sessions on various business modules within the application.
• Document processes and procedures as require by clients.
• Prepare test cases and perform QA testing on application enhancements.
• Gather requirements for application enhancements and collaborate on implementing them with technical team members.
• Stay current with application releases.
• Requirement for on-site visits should the need arise.
• Build trusted relationships with clients to effectively support long term service and growth.