Harbor

Payroll

• Coordinate and process payroll in multiple countries ensuring accuracy, confidentiality, and timeliness in all transactions
• Review and verify payroll data and reports for precision
• Liaise with the Finance department on reporting requirements to ensure transparency of payroll changes
• Ensure payroll database reflects current and accurate information
• Process all payroll data entries relevant to the employee lifecycle – new hires, salary increases, bonus, commission, garnishments, benefit deduction changes, separations
• Calculate adjustments, special pays, retroactive payments, and overpayment of wages; issue manual payments as required
• Calculate separation payments in compliance with Company policies and local laws
• Perform analysis and preparation of payroll related year end schedules and ensure accuracy of year end returns processed by payroll vendor
• Track time entry and enter timesheet adjustments
• Partner with Payroll Manager and other internal departments on audit requests
• Respond to unemployment claims, verify calculations, dispute erroneous claims, and approve bills for payment
• May respond to employment verifications
• Assist employees with payroll issues and questions
• Identify opportunities to improve payroll processes through automation, technology, and standardized global practices.
• Maintain payroll controls, documentation, and audit processes to ensure data integrity and regulatory compliance.
• Support integration activities related to acquisitions, new countries, or organizational growth, ensuring a seamless employee experience.
• Contribute to the ongoing optimization of Harbor's HR technology ecosystem, including Workday, ADP, and future payroll solutions.
• Perform other duties as assigned.

Payroll Analyst

Financial Planning and Analysis

• Assume overall accountability for delivery success across multiple concurrent client engagements.
• Ensure projects are delivered in alignment with agreed scope, timelines and quality expectations.
• Provide hands-on delivery oversight throughout the project lifecycle, from initiation through go-live and post-implementation support.
• Identify project risks and issues early and drive appropriate mitigation and resolution activities.
• Act as an escalation point for delivery-related issues and concerns.
• Facilitate difficult conversations and guide clients through complex decision-making processes.
• Develop trusted advisor relationships through consistent delivery excellence and industry knowledge.
• Contribute to client satisfaction, referenceability, and long-term account growth.
• Establish and enforce delivery standards, methodologies, and best practices.
• Promote continuous improvement across delivery processes and client engagements.
• Provide leadership, coaching, and guidance to project teams throughout delivery.
• Mentor team members and contribute to the ongoing development of consulting capabilities.
• Identify potential scope changes and support change control processes.
• Work with Engagement Leads and commercial stakeholders to manage project profitability and contractual obligations.
• Support project recovery activities when delivery challenges arise.
• Contribute to the evolution of delivery methodologies, tools, and governance frameworks.
• Support business development activities, including solution reviews, project planning, and proposal development.
• Share lessons learned and best practices across the team.
• Maintain knowledge of legal technology trends, Elite 3E / Aderant Expert capabilities, and industry best practices.

Finance Systems Delivery Lead

• Own a portfolio of managed services clients end to end - accountable for service quality, client satisfaction and escalation management.
• Act as senior point of contact for clients including HR Directors and senior stakeholders - build trusted, proactive relationships.
• Chair monthly client review meetings and BAU payroll input meetings - present KPIs, raise issues constructively and agree forward plans.
• Review and approve all client communications before they leave the team.
• Manage client escalations confidently - come with solutions and keep the Director informed before issues become complaints.
• Raise Change Request Forms for any work outside the agreed process and use the data to manage client behaviour constructively.
• Direct, manage and develop the team - including Team Leader, Payroll Specialists and Administrators.
• Run a structured daily stand up and weekly check in - surface blockers early and manage workload proactively.
• Coach the team on client communication, escalation and decision making - the standard of what leaves the team reflects the Payroll Services Manager.
• Hold the team accountable to the Harbor ways of working and values.
• Conduct regular one to ones with direct reports - document outcomes and track development.
• Own the six month service delivery plan for the portfolio - reviewed weekly with the Director.
• Plan key annual events at least three months in advance - salary reviews, year end, bonus cycles, renewals.
• Complete a risk assessment before any significant payroll event or new piece of work.
• Ensure the team are never blindsided - communicate deadlines, data requirements and upcoming activity clearly and in advance.
• Own the KPI framework for the portfolio - track accuracy, timeliness, responsiveness and change request volume.
• Present KPI reports at monthly client reviews - celebrate improvements and address issues with data.
• Use the issue log proactively - identify patterns and drive improvements before they become complaints.
• Maintain strong technical payroll knowledge to quality check work, coach the team and hold credible client conversations.
• Oversee end to end payroll delivery - does not need to process payroll but must understand every step of the process.
• Ensure compliance with all relevant legislation across UK and international payrolls.
• Review and sign off payroll control sheets and variance reports before they go to the client.

Payroll Services Manager

• Lead end-to-end payroll migration projects, taking accountability for delivery quality, timeline and client outcomes from design through to go-live.
• Lead global payroll audits, providing structured assessment and advisory outputs that drive clear, actionable recommendations for clients.
• Advise clients on vendor selection, migration strategy and transition planning for moves to global payroll platforms such as CloudPay, ADP, Papaya and Deel.
• Own the overall project status, driving governance, managing risks and issues, tracking decisions and maintaining clear and timely communication with all stakeholders.
• Prepare, review and oversee data migration workbooks, current-state and future-state process documentation, and all key project deliverables.
• Translate complex technical and vendor requirements into clear, actionable guidance for clients at all levels of seniority.
• Lead payroll and HR system integration workstreams, setting direction for technical teams and ensuring integration requirements are correctly translated and delivered.
• Chair technical design discussions with vendors and client IT teams, driving decisions and ensuring clarity and accountability on all sides.
• Own the client relationship as the primary point of contact throughout each engagement, ensuring clients feel informed, supported and confident in the direction of the project.
• Manage senior stakeholder relationships, building trust, navigating challenge and representing Harbor's values in every interaction.
• Lead on governance, compliance and general ledger (GL) requirements as part of migration and transformation engagements, ensuring outputs meet both client and regulatory expectations.

Payroll Project Lead

Human Resources

• Coordination and administration
• Acting as a key liaison between employees, client HR, payroll, finance, and our external providers and service partners — including share plan administrators and professional services firms
• Coordinating the administrative steps of international assignments to agreed timescales
• Administering employee share plans using a dedicated share management platform (full training provided)
• Supporting the planning and execution of cyclical reward events, ensuring all activities are delivered accurately and within established timelines
• Maintaining accurate case records and documentation across assignments, share plans and reward programmes, and producing regular status reports
• Serving as a point of contact for clients, responding to and resolving ad hoc employee queries clearly, accurately and professionally
• Monitoring service delivery and deadlines, proactively identifying and escalating issues that may impact delivery
• Checking supplier invoices against agreed services and budgets, and flagging discrepancies for approval
• Explaining our processes and services to client employees clearly and accurately
• Performing data analysis, validation and manipulation using Microsoft Excel to support mobility, reward, and reporting requirements
• Identifying opportunities to improve processes, service efficiency, and operational effectiveness
• Building knowledge of the technical side of the role — cross-border tax, social security, compliance, and equity compensation — with the support of the Global Mobility Lead and Global Reward Manager

HR Global Mobility and Shares Administrator

Learning and Development

• Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning.
• Develop or oversee the creation of instructional outlines, quick reference materials, and manuals.
• Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization.
• Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement.
• Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement.
• Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement.
• Remain well-informed of new trends and tools in distance learning and technology.
• Take initiative and pursue her/his own learning that focuses on law firm technology.
• Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company.

Learning and Development Facilitator

Controller

• Lead Harbor’s global accounting, financial reporting, and controllership activities across regions and entities.
• Ensure financial results are accurate, timely, well-supported, and useful for leadership decision-making.
• Oversee global close governance, including close calendars, reporting deliverables, reconciliations, review standards, and issue resolution.
• Maintain and evolve accounting policies, reporting practices, and documentation to support consistency across the global business.
• Provide guidance on complex accounting matters, including revenue recognition, accruals, commissions, leases, intercompany activity, acquisitions, and other significant transactions.
• Continue to strengthen scalable controls across key accounting and reporting processes.
• Support a consistent approach to documentation, approvals, reconciliations, reviews, and audit support.
• Partner with external auditors and advisors on accounting, reporting, controls, and technical accounting matters.
• Partner with external tax advisors to ensure compliance with applicable federal, state, local, and international tax requirements while identifying opportunities to reduce tax exposure and improve tax efficiency.
• Ensure the organization is well-prepared for audit and compliance requirements through proactive planning and strong underlying support.
• Balance control discipline with a practical, business-oriented approach that supports efficiency and collaboration.
• Partner with Finance leaders and regional teams to ensure accounting activities are coordinated effectively across close, reporting, AR, AP, billing, payroll accounting, intercompany, and statutory requirements.
• Identify opportunities to simplify processes, improve handoffs, reduce manual work, and increase consistency across teams and geographies.
• Support system, process, and reporting improvements that make Finance more efficient, reliable, and scalable.
• Lead and optimize accounting processes within NetSuite, Harbor’s existing ERP system, ensuring effective use of system capabilities, data integrity, and scalable reporting processes.
• Lead, coach, and develop accounting and financial reporting team members across functions and regions.
• Build strong relationships across Finance and the business, creating trust through responsiveness, accuracy, sound judgment, and practical problem-solving.
• Foster a supportive, collaborative, and accountable team culture.
• Support M&A diligence and integration activities, including accounting policy alignment, opening balance sheets, systems integration, close process integration, intercompany setup, and control considerations.
• Support acquisition integration activities, including accounting process alignment, ERP/reporting integration, opening balance sheet review, purchase accounting support, and implementation of Harbor financial controls and reporting standards.
• Translate accounting, controls, and reporting topics into clear, practical recommendations for Finance and business leaders.

Vice President, Global Controller

Administrative Assistant

• Lead and manage all aspects of client sourcing, including guiding internal resources, facilitating requirements, conducting data analysis and research, and implementing identified opportunities alongside client senior management, leveraging an end-to-end strategic sourcing process.
• Design and execute strategy for contract negotiations including, but not limited to acquisitions, maintenance renewals, strategic cost optimization and terms/conditions improvements/standardizations
• Structure ill-defined problems, develop conceptual frameworks and analytical approaches, and create recommendations for client implementation.
• Independently structure, write, and present well-organized and persuasive end work product to clients.
• Develop new intellectual capital, including frameworks and analyses, to drive continuous improvement and innovation.
• Lead specific operational functions and strategic initiatives within the department by creating and executing strategic plans and managing designated team members
• Identify potential risks and obstacles to achieving goals, as well as improvements to approach, process, project management/execution and identify possible solutions
• Manage and direct consultant team to consistently execute on high quality client goals, contracted deliverables, and/or target results and enhance strategic insight/application and additional subject matter expertise
• Effectively manage and track workstreams, engage stakeholders, provide project/program reporting
• Serve as a mentor and team player, fostering the development of consulting staff and contributing to a collaborative work environment.
• Develop and facilitate positive working relationships with various internal groups, while leading initiatives that foster a safe, open, respectful and inclusive work environment
• Leverage global organizational framework to operationalize tactical client delivery.

Manager, Vendor Management Office

Care Coordinator

• Effectively engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC)
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports
• Conducts comprehensive CANS assessment and facilities development of an individualized, strength based Child and Family-Centered Care Plan
• Actively monitors plan to ensure services are provided in accordance with plan and helps to address challenges and barriers and updates/modifies plan as needed
• Facilitates Child and Family Team meetings and ensure the child and family have a voice and choices in their plan and providers
• Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment
• Develops safety-crisis plan with youth and family and reviews
• Ensures that initial and ongoing engagement, contacts and documentation are completed as required per CME rules.
• Must be willing to work flexible hours which may include evenings and/or weekends.
• Required to provide services in the home and other community setting.

Solutions Engineer

• Own both architecture and configuration, leading key design decisions while supporting the development of solutions.
• Serve as the lead architect and technical lead for PSA and PSA adjacent initiatives.
• Partner closely with Delivery and Enterprise Operations leaders to translate strategic business goals into scalable technical solutions.
• Lead the end-to-end technical design and architecture of scalable PSA and Professional Services solutions on Salesforce.
• Maintain deep expertise in Salesforce and PSA data models, architecture, and security, designing for performance and scale in high-volume scenarios.
• Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity.

Solution Architect

Research Analyst

• Conducts legal, business, and other research and reference work, including sophisticated, in-depth research and analysis utilizing legal and non-legal information resources
• Conducts effective reference interviews and distills research results into clear and concise reports of findings
• Evaluates diverse information sources for currency, reliability, relevance, and cost-effectiveness and selects the optimal resources for research requests
• Assists in the instruction of attorneys, legal assistants, and others in the use of legal research tools and services
• Maintains research proficiency across a wide spectrum of business, legal, legislative, analytics and docket resources including Lexis, Westlaw, Bloomberg Law, Pacer, WK VitalLaw, and Lex Machina among others
• Effectively utilizes request tracking software to track and process research requests
• Continues professional development through library association membership and activities

Library and Research Analyst

Content Marketing Manager

• Draft, revise, and finalize content to meet Distribution and campaign objectives including: research articles, market insights, presentation decks, product narratives, video scripts, email copy, web copy, etc.
• Work with portfolio managers, analysts, and investment partners to gather source materials, verify facts, request charts/performance tables, and iterate drafts with SMEs.
• Prepare and submit materials to Distribution Compliance; working in close partnership to implement required edits, and manage process end-to-end through to publication.
• Ensure content is designed for impact, mapping to Distribution goals, meeting CTA/audience messaging requirements, leveraging best practices, and is aligned with campaign plans.
• Enforce Harbor editorial standards (style, tone, etc.); manage version control, and ensure content is publication ready, working with compliance for review/approval.
• Keep the editorial calendar current for investment/product assets and manage recurring content updates (monthly/quarterly/annual refresh cycles).
• Provide executional support across Content Marketing including insight and presentation updates, proofreading and client reporting.

Senior Content Marketing Manager

Procurement

• Lead and manage all aspects of client sourcing, including guiding internal resources, facilitating requirements, conducting data analysis and research, and implementing identified opportunities alongside client senior management, leveraging an end-to-end strategic sourcing process.
• Design and execute strategy for contract negotiations including, but not limited to acquisitions, maintenance renewals, strategic cost optimization and terms/conditions improvements/standardizations
• Independently structure, write, and present well-organized and persuasive end work product to clients.
• Develop new intellectual capital, including frameworks and analyses, to drive continuous improvement and innovation.
• Identify potential risks and obstacles to achieving goals, as well as improvements to approach, process, project management/execution and identify possible solutions
• Effectively manage and track workstreams, engage stakeholders, provide project/program reporting

Manager, Sourcing – Technology

• Conduct in-depth legal, business, and other research
• Perform effective reference interviews and synthesize findings
• Evaluate diverse information sources for currency, reliability, relevance, and cost-effectiveness
• Maintain expertise across a broad range of legal, business, legislative, analytics, and docket resources
• Utilize request tracking software to manage, process, and document research tasks
• Stay abreast of developments in the legal research field through continued professional development