Learning and Development Facilitator

Harbor

Learning and Development Facilitator responsible for designing and delivering educational materials for clients of Harbor. Engaging with teams to support learning in law firm technology and processes.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in instructional facilitation and adult learning principles, with a strong focus on developing training materials and programs that enhance technology adoption in law firms. Proficient in using reflection of practice for problem-solving and fostering continuous improvement in learning environments.

Highest-signal resume keywords

Instructional FacilitationAdult Learning PrinciplesTraining Program ManagementMicrosoft Office ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignCurriculum DevelopmentTraining DeliveryQuality ControlProblem Solving

Soft Skills

Organizational SkillsAttention to DetailInterpersonal SkillsAdaptabilityEnthusiasm

Tools & Technologies

Distance Learning ToolsMicrosoft WindowsMicrosoft Office

Industry Keywords

Law Firm TechnologyContinuous ImprovementChange ManagementAdult LearningClient Collaboration

About the role

Key responsibilities & impact

Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning.
Develop or oversee the creation of instructional outlines, quick reference materials, and manuals.
Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization.
Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement.
Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement.
Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement.
Remain well-informed of new trends and tools in distance learning and technology.
Take initiative and pursue her/his own learning that focuses on law firm technology.
Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company.

Requirements

What you’ll need

Ability to present complex information to a variety of audiences.
Sound decision making and organizational skills.
A strong attention to detail and quality control.
Administrative skills to manage training programs.
Outgoing and Enthusiastic.
Adapts well to frequent change.
Strong communication skills, both verbal and written, and excellent interpersonal skills.
Knowledge of Microsoft Windows and current versions of Microsoft Office.

Benefits

Comp & perks

Health insurance
Professional development
Flexible working arrangements