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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in delivering enterprise software and financial systems projects, with a strong focus on client engagement and satisfaction. Proven ability to lead project teams, manage stakeholder relationships, and implement best practices in delivery methodologies.
Highest-signal resume keywords
Enterprise Software DeliveryLegal Practice Management SystemsStakeholder Relationship ManagementProject Lifecycle OversightConsulting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSoftware ImplementationChange Control ProcessesRisk MitigationDelivery Methodologies
Soft Skills
LeadershipCoachingClient Relationship BuildingFacilitationProblem Solving
Tools & Technologies
Elite 3EAderant ExpertFinancial Management Systems
Industry Keywords
Legal ServicesBusiness TransformationConsultingClient EngagementOperational Processes
About the role
Key responsibilities & impact- Assume overall accountability for delivery success across multiple concurrent client engagements.
- Ensure projects are delivered in alignment with agreed scope, timelines and quality expectations.
- Provide hands-on delivery oversight throughout the project lifecycle, from initiation through go-live and post-implementation support.
- Identify project risks and issues early and drive appropriate mitigation and resolution activities.
- Act as an escalation point for delivery-related issues and concerns.
- Facilitate difficult conversations and guide clients through complex decision-making processes.
- Develop trusted advisor relationships through consistent delivery excellence and industry knowledge.
- Contribute to client satisfaction, referenceability, and long-term account growth.
- Establish and enforce delivery standards, methodologies, and best practices.
- Promote continuous improvement across delivery processes and client engagements.
- Provide leadership, coaching, and guidance to project teams throughout delivery.
- Mentor team members and contribute to the ongoing development of consulting capabilities.
- Identify potential scope changes and support change control processes.
- Work with Engagement Leads and commercial stakeholders to manage project profitability and contractual obligations.
- Support project recovery activities when delivery challenges arise.
- Contribute to the evolution of delivery methodologies, tools, and governance frameworks.
- Support business development activities, including solution reviews, project planning, and proposal development.
- Share lessons learned and best practices across the team.
- Maintain knowledge of legal technology trends, Elite 3E / Aderant Expert capabilities, and industry best practices.
Requirements
What you’ll need- Bachelor's degree or equivalent professional experience.
- Minimum 8-12 years of experience delivering enterprise software, financial systems, or business transformation projects.
- Demonstrated experience leading multiple concurrent client engagements in a consulting or professional services environment.
- Strong experience delivering complex software implementation projects.
- Previous experience within the legal services sector strongly preferred.
- Direct experience with Elite 3E, Aderant Expert, or other legal practice management and financial management systems highly desirable.
- Experience working with law firms and understanding legal finance, billing, matter management, and operational processes.
- Proven track record of managing senior stakeholder relationships, including executive-level client sponsors.
- Based in the United Kingdom with the ability to travel as required.
- Willingness to visit client sites throughout the UK and internationally when necessary.
- Eligibility to work in the UK.
- Ability to work effectively with remote and global teams.
Benefits
Comp & perks- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
