Hanwha Vision America

Inside Sales

• Use strong communication skills to present and sell Hanwha Vision products to potential clients, emphasizing security features and benefits, while collaborating closely with the direct and indirect field sales force to meet or exceed sales quotas.
• Regularly update Hanwha Vision partners on current programs, promotions, new products, press news, and encourage eligible companies to enroll in the partner programs.
• Develop and maintain strong relationships with customers and partners through proactive communication, focusing on the specific security needs and challenges of clients.
• Recommend products and perform product comparisons to meet customer needs, particularly highlighting security features and benefits.
• Create and deliver sales quotations to Hanwha Vision customers.
• Respond to general and specific inquiries about the company, products, inventory, and order status.
• Participate in events, seminars, trainings, webinars, and other activities to drive sales growth.
• Identify potential customers through lead generation, qualify leads based on interest and purchasing ability, and coordinate with the field sales force on lead follow-up.
• Handle customer complaints and resolve issues professionally and in a timely manner, with a focus on security-related concerns.
• Maintain a customer database and document all customer interactions and transactions.

Inside Sales Specialist