Hack The Box

Data Engineer

• You will own and evolve our data pipelines on GCP — building new ones, hardening existing ones, improving data quality, and making clean, trustworthy data available across the organisation.
• Designing ELT/ETL processes on BigQuery and ClickHouse, building real-time pipelines on Pub/Sub and Kafka with Dataflow (and where it fits, Flink/Spark).
• Orchestrating workflows with Airflow, and ensuring data is properly cleaned, modelled, and served for analytics, ML training, and online inference.
• Partnering with ML engineers on feature pipelines, monitoring data drift, and keeping models well-fed and retrained as needed.
• Consuming and building REST APIs, integrate with third-party SaaS sources, and treating infrastructure as code.
• Collaborating closely with Infrastructure, Software Engineering, Product, and ML/AI engineers.
• Helping drive the migration off Snowflake onto GCP-native stack — and retire shadow pipelines along the way.
• Owning the orchestration layer in Airflow, including SLAs, retries, and data quality gates.
• Modeling data for analytics and for ML — including feature pipelines that serve both training and low-latency online inference.
• Capturing requirements from stakeholders and translating them into pragmatic, well-scoped data products.
• Continuously improving data quality, reliability, observability, and cost efficiency.
• Identifying new data sources worth acquiring and integrating them cleanly.

Senior Data Engineer

Data Analyst

• Use data to prove the ROI of our cybersecurity training platform
• Navigate complex datasets using SQL to uncover training impacts
• Present insights to executive level stakeholders
• Partner with Federal agency stakeholders to translate needs into data-driven success plans
• Use SQL and Python to extract and shape large datasets
• Build interactive Looker/Tableau dashboards and presentations
• Run deep-dive analysis on user behavior and simulation logs
• Maintain rigorous data hygiene by auditing the flow of training telemetry
• Participate in Executive Business Reviews (EBRs) and discuss client’s progress

Director

• Own the execution of HTB's data platform and analytics strategy
• Take operational command of a 10–12 person team across data engineering, analytics engineering, and BI
• Drive our Snowflake-to-BigQuery consolidation
• Establish delivery rhythms, SLOs, and quality gates
• Scale the function: company-wide data governance and data contracts, self-serve analytics adopted by every department
• Lead and grow a 10 person team of data engineers, analytics engineers, and BI specialists
• Own the delivery roadmap of the data platform: prioritize across stakeholder demands, set quarterly OKRs, and keep commitments visible and honest
• Drive the consolidation onto our GCP-native architecture
• Operationalize data governance company-wide
• Establish engineering discipline: SLOs for data freshness and pipeline reliability, cost observability, incident response, and documentation standards
• Champion self-serve analytics, defining the company's metrics layer and raising data literacy
• Partner with the AI/ML function to ensure the platform feeds feature stores, model training, and AI product telemetry
• Represent the data function to the executive team.

Director of Data & Analytics

DevOps Engineer

• Empower Content Engineering team by providing reliable, scalable, and automated cloud infrastructure.
• Participate in enhancing and simplifying systems, services, and tools for cloud labs.
• Focus on infrastructure automation, observability, operational excellence, and continuous improvement.
• Maintain production services, improve platform reliability, and support observability initiatives.
• Collaborate with fellow SREs on operational excellence efforts.

Site Reliability Engineer

• As the Director of Global GSI Alliance, you will be the primary architect of our strategic partnerships with the world’s most influential System Integrators.
• Drive the global go-to-market (GTM) strategy, steering these partners to build "Powered By" service offerings.
• Maintain high-level relationships with GSI Global Cybersecurity Leads and CTOs.
• Act as the internal "Voice of the GSI" to ensure our Product and Engineering teams are building features for GSI consumption.
• Drive partner sourced and partner influenced revenue through joint account planning and co-selling.

Director of Global GSI Alliance

Customer Success Manager

• Drives customer satisfaction, retention, and expansion with our current enterprise customers.
• Serves as a strategic advisor, ensuring they’re seeing measurable value, adopting new content and features, and growing with the platform.
• Partner cross-functionally to ensure the voice of the customer is heard across the company.
• Guiding new customers through their customer journey process efficiently.
• Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge.
• Scheduling and conducting regular check-in meetings with customers.
• Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc).
• Examining usage data to pinpoint trends, opportunities and possible concerns, frequently employing analytics tools such as Tableau or Looker.
• Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins.
• Timely addressing of customer inquiries.
• Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences.
• Proactively identifying and addressing risks to customer satisfaction.
• Gathering actionable feedback from customers for product improvement.
• Identifying and capitalizing on opportunities for upselling and cross-selling.

Financial Planning and Analysis

• Lead the financial planning and budgeting process, aligning financial goals with business objectives
• Develop and maintain financial models to support decision-making and provide insightful analysis
• Analyze financial data to identify trends, variances, and opportunities for improvement
• Generate precise and up-to-date financial statements, encompassing monthly, quarterly, and yearly performance evaluations, and prepare materials for board presentations
• Collaborate with business partners to optimize financial performance and drive cost efficiency
• Provide financial guidance and support to executive management
• Participate in strategic planning and forecasting activities
• Stay updated with industry trends and best practices in financial planning and analysis
• Ensure compliance with financial policies, procedures, and regulatory requirements