Héroïque Consulting

Outside Sales

• Drive growth in the fintech sector by targeting exchanges, trading firms, and financial institutions
• Identify opportunities, build pipelines, and close deals for ST4D timing products
• Prospect new fintech clients through cold outreach and industry events
• Manage and grow relationships with existing financial and integration partners
• Define and execute go to market strategies aimed at latency-sensitive trading environments
• Contribute to forecasting accuracy and surpass annual sales targets
• Monitor fintech timing market trends and regulatory changes
• Attend fintech conferences and expos to showcase capabilities

Inside Sales

• Follow up on quotes with customers, third-party resellers, and channel partners to confirm procurement timelines, identify required revisions, and advance opportunities toward purchase order closure.
• Maintain extensive phone and email communication with customers, Sales Managers, channel partners, and internal teams to support active opportunities and customer needs.
• Conduct proactive check-in calls with existing customers to uncover new business opportunities, identify follow-on requirements, and support account growth in partnership with Sales Managers.
• Convert Marketing-generated leads into qualified opportunities across assigned territories, markets, or product lines.
• Support the full sales cycle by assisting with lead qualification, customer communication, onboarding, quoting, opportunity progression, and order execution.
• Enter, maintain, and ensure the accuracy of all accounts, leads, quotes, and opportunity information in Salesforce to support reliable forecasting and pipeline visibility.
• Manage pipeline activity in Salesforce, including opportunity tracking, lead-to-close progression, next steps, close dates, and forecast accuracy.
• Initiate and manage customer onboarding and vendor setup documentation by collecting required information, supporting payment term setup, and ensuring standard terms or required approvals are completed before sale closure.
• Partner with Sales Managers and cross-functional teams to support key accounts, resolve customer issues, coordinate required approvals, and identify growth opportunities.
• Drive revenue through proactive customer follow-up, procurement timeline management, quote support, and consistent progression of opportunities toward closed orders.

Sales

• This position will be responsible for developing sales strategy and driving sales growth across all product lines within the DC/Maryland/Virginia (DMV) Territory.
• Identify customer program requirements through interactive selling techniques and a thorough understanding of SFS capabilities.
• Establish and develop relationships with key stakeholders at strategic customers including government agencies, prime contractors and OEMs.
• Drive sales growth by identifying new pursuits and executing pursuit strategy to close new business in line with territory quota.
• Support industry trade shows and government-hosted Industry Days to ensure SFS capabilities are aligned with customer trends and requirements.
• Develop and execute territory plan aligned with customers’ mission, technical challenges and CONOPS.
• Identify new business opportunities through market research, networking, and attending industry events.
• Manage accurate sales forecasting models that enable the organization to prioritize resources.
• Communicate customer feedback to internal stakeholders and work closely with Engineering and Customer Support to resolve customer issues.
• Conduct presentations and negotiations with clients to secure contracts and close business.
• Collaborate with marketing team to develop promotional materials and strategies to support sales efforts.
• Work cross functionally with engineering, product line development, and operations to ensure the successful delivery of products.
• Ensure adherence to all regulatory requirements including export control laws, and government regulations relevant to the aerospace and defense sector.
• Provide regular sales forecasts, reports and updates to senior management.

Senior Sales Manager

Engineer

• Identify current and future customer program requirements through interactive discussions
• Provide product, service, and technical information in response to customer inquiries
• Prepare and deliver training sessions and pre-sales product demonstrations of SFS products and capabilities
• Lead customer engagements as the application and system integration expert
• Collaborate with Sales and Program Management teams to grow the business while ensuring high customer satisfaction
• Support integration of SFS software and hardware into customer systems
• Serve as the primary interface between Sales and Engineering teams to address customer needs
• Perform on-site demonstrations, training, evaluations, testing, installation, maintenance, troubleshooting, and system integration
• Diagnose complex technical issues and develop solutions to maintain system uptime and reliability
• Provide feedback to engineering teams to implement design improvements based on field experience
• Train end-users and internal staff on proper system operation, maintenance, and safety protocols
• Document field activities, prepare reports, and maintain accurate records for compliance and quality assurance

Field Services Engineer

• Build a strong and qualified pipeline with industrial automation OEMs, system integrators, channel partners, and manufacturers, and consistently drive sales.
• Create and execute the go-to-market plan for timing solutions in industrial & automation applications, including TSN, PTP/IEEE 1588, NTP, GNSS-resilient timing, and OT/IT network synchronization.
• Open new doors through direct customer engagement, partner collaboration, industry events, installed-base analysis, and disciplined prospecting.
• Represent ST4D in front of customers, partners, trade shows, workshops, and industry events with confidence, technical credibility, and a clear value proposition.
• Lead customer conversations that connect ST4D timing solutions to what customers really care about: reliability, accuracy, security, uptime, and operational continuity.
• Bring market intelligence back to the business by tracking customer needs, competitors, procurement drivers, and trends in industrial automation.

Sales Manager – Industrial & Automation

SDET

• Working closely with other Software Test Engineers and Software Developers designing both automated and manual tests on the latest GPS-based and alternative PNT equipment and software
• Testing new products, new features and software releases to ensure products meet the highest standards and specifications.
• Developing with testing tools such as Robot Framework & Selenium using Python
• Support the integration and triage of CI/CD scripts using Jenkins.
• Working cross-functionally with product-owners to understand their needs to develop tests to resolve their problems.
• Create and maintain traceability between test cases and requirements.
• Participating in daily SCRUM/Kanban meetings
• Contributing to process improvement initiatives
• Working in a multi-discipline, multi-cultural environment with cross-functional teams toward common goals