Inside Sales

Héroïque Consulting

Inside Sales Representative managing customer follow-up and lead qualification for Safran Electronics & Defense. Driving revenue and assisting throughout the sales cycle from lead through purchase order closure.

Posted 6/20/2026full-timeWest Henrietta • New York • 🇺🇸 United StatesJunior💰 $24 - $30 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Follow up on quotes with customers, third-party resellers, and channel partners to confirm procurement timelines, identify required revisions, and advance opportunities toward purchase order closure.
Maintain extensive phone and email communication with customers, Sales Managers, channel partners, and internal teams to support active opportunities and customer needs.
Conduct proactive check-in calls with existing customers to uncover new business opportunities, identify follow-on requirements, and support account growth in partnership with Sales Managers.
Convert Marketing-generated leads into qualified opportunities across assigned territories, markets, or product lines.
Support the full sales cycle by assisting with lead qualification, customer communication, onboarding, quoting, opportunity progression, and order execution.
Enter, maintain, and ensure the accuracy of all accounts, leads, quotes, and opportunity information in Salesforce to support reliable forecasting and pipeline visibility.
Manage pipeline activity in Salesforce, including opportunity tracking, lead-to-close progression, next steps, close dates, and forecast accuracy.
Initiate and manage customer onboarding and vendor setup documentation by collecting required information, supporting payment term setup, and ensuring standard terms or required approvals are completed before sale closure.
Partner with Sales Managers and cross-functional teams to support key accounts, resolve customer issues, coordinate required approvals, and identify growth opportunities.
Drive revenue through proactive customer follow-up, procurement timeline management, quote support, and consistent progression of opportunities toward closed orders.

Requirements

What you’ll need

Bachelor’s degree in Sales, Business Administration, or a related field preferred, or equivalent combination of education and relevant work experience
1-3 years’ experience in Inside Sales, sales development, or a commercial customer-facing role
Autonomous in sales development, prospecting, qualification, and closing
Strong ability to determine customer needs and position appropriate solutions
Experience with pricing, negotiation, and basic legal/commercial terms
Proficiency with CRM, ERP, and standard desktop software
Strong attention to detail and commitment to continuous improvement
Team-oriented mindset with the ability to collaborate across global functions
Adaptable, customer-focused, and effective in managing time and priorities

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales developmentlead qualificationcustomer onboardingpricingnegotiationcommercial termsopportunity trackingforecast accuracy

Soft Skills

customer-focusedattention to detailcontinuous improvementteam-orientedcollaborationadaptabilitytime managementprioritization

Certifications

Bachelor’s degree in SalesBachelor’s degree in Business Administration