GXO Logistics, Inc.

Human Resources

• First point contact for Team Leaders and Shift Managers to resolve employee queries relating to clock-ins, wages, sickness record, and other personnel-related issues
• Support the employee life cycle for all levels
• Provide advisory service on Employee Relations matters and support with Employee Relations issues
• Provide general support with recruitment campaigns and processes

HR Coordinator

Administration

• Work with members of the Health and Safety team to provide a good communications base for the operation and provide excellent customer service
• Work to agreed team targets and KPI’s including such as accuracy, productivity and cost saving
• Populate the accident tracker and compile all accident statistics and reports when needed
• Ensure environmental health and safety requirements are met while complying with H&S policies and standards
• Supporting the QHSE Advisor and Manager to ensure all health, safety and environmental matters are dealt with in line with legislation and best practice

Health and Safety Administrator

• Perform all required administration tasks in line with Company and Client procedures
• Managing sales orders to high service levels
• Booking in imports, generating picks, despatching deliveries and returns
• Collaborate with internal departments and external contractors to ensure timely and accurate completion of procedural requirements
• Maintaining accurate records and archives
• Using warehouse management system – WMS to scan, log and update inventory records accurately
• Assisting with other duties within the department as required

Stock and Administration Clerk

• Manage all corporate income tax (CIT) matters for UK & Ireland
• Oversee CIT compliance, working with external service providers under co-sourcing arrangements
• Handle cash tax payments, forecasting, and R&D credits
• Support transfer pricing, manage tax audits, and secure tax advice for strategic decisions
• Collaborate with internal teams and external advisors to implement tax structuring opportunities

Senior Tax Manager

Customer Support

• Coordinate workload allocation among warehouse workers, material handlers and drivers
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed
• Assign and release orders sent for loading and unloading
• Allocate and research inventory for orders
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
• Maintain and generate required reports
• Process, audit and file various documentation

Customer Service Representative

Manager

• Overseeing the successful implementation of new client business and continuous improvement
• Work closely with cross-functional teams to ensure that new clients are set up for success
• Ensure distribution and fulfillment services meet client needs and requirements
• Define the concept of operations in conjunction with contractual exhibits through the development of the project scope, KPIs, system requirements, process flows and SOPs
• Provide onsite support throughout the project and assist in coordinating resources during go-live
• Implement and maintain operational processes and procedures
• Coordinate and manage cross-functional teams, including operations, logistics, IT, engineering and customer service
• Conduct regular status meetings with clients and internal teams to track progress
• Develop and maintain strong relationships with internal stakeholders and external clients
• Lead and coach the implementation team throughout the project to ensure a successful launch of complex and strategic new business
• Oversee the development of contractual documents and addendums
• Identify and manage risk throughout the project, ensuring communication to all stakeholders

Implementations Manager

Operations

• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance, providing written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Senior Operations Supervisor – 2nd Shift

Engineer

• Identify facility design requirements based on activity levels, product dimensional profiles and product flow and transportation methods
• Specify material handling and storage equipment solutions
• Recognize and specify use of automation where justified
• Identify office equipment and facility up-fit requirements
• Create equipment and operating supply lists, and provide purchase requisitions
• Develop IT equipment (hardware and cabling) requirements based on activity levels and work content
• Establish tasks and processes required to complete proposed work content

Senior Industrial Engineer

Software Engineer

• Create inspection programs for CMMs (coordinate measuring machine) to measure the physical characteristics of parts to ensure they meet quality specifications.
• Strong computer skills including Microsoft Office experience (Word, Excel and Outlook)

CMM Programmer – 1st Shift

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
• Oversee the management of tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Direct capital expenditure and asset deployment activities

Transportation Manager

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Data Center Operations Supervisor – 1st Shift

• Supervise the team and provide training and coaching to improve performance
• Review workload and assign tasks to employees
• Monitor work quality to consistently deliver exceptional customer service
• Oversee processes to ensure maintenance activities are completed accurately and on time
• Properly maintain, inspect, and repair machines, equipment, and warehouse facilities in a safe manner
• Communicate well with leadership, team members and other departments
• Implement company policies and safety procedures to ensure team compliance
• Always maintain a clean environment

Operations Supervisor – 1st Shift

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Warehouse Operations Manager – 1st Shift

Mechanical Engineer

• Responsible for leading the development of a design package that may include material flow diagrams, facility layouts, material handling equipment designs, automation designs, storage media designs, process designs, slotting, pick path analyses
• Overall responsibility for managing all engineering activities during the implementation phase including automation and material handling vendor management and systems and equipment installation and testing
• Collaborates with Data Analytics team to analyze client data to determine order profiles, storage media application, product slotting, velocity, SKU affinities, ABC analysis
• Prepares engineering calculations and documents to describe solution and detailed operating concepts such as storage and shipping capacity, facility sizing, zoning, slotting, waving, etc. and facilitates reviews with key work stream leads including engineering peers, WMS Implementation, and operations
• Designs the overall facility layout, storage media, and flow paired with the appropriate equipment supporting the Concept of Operations
• Supports the business development process by supporting the solutions team’s response to RFPs including developing materials and presenting to potential clients
• Evaluate and compare manual and automated warehouse solutions, develop detailed ROI, payback, and use these insights to drive data‑based warehouse layout, process, and design recommendations
• Leads detailed engineering process on new business awards to take the design from conceptualization to full detailed design ready for implementation by performing data analyses, developing material handling specifications, working with vendors to obtain quotes, and generating a detailed, engineered AutoCAD layout with fitment into the selected facility
• Joint Planning Sessions with client and conducts gap analysis to ensure issues are resolved; identifies changes to the scope when they occur and provides necessary documentation and escalation
• Participates on a team responsible for the implementation of new business by preparing WMS configuration documentation that includes all needed locations, slotting, zoning, sequences for put-away and picking, and allocation rules for the facility
• Supports the identification and design of new WMS and interface requirements needed for development
• Manages material handling and automation vendors through schedule, permitting, installation, commissioning, punch lists, etc. and validates all equipment installation, including necessary performance testing
• Post go-live support and troubleshooting
• Provides leadership and develop/mentor junior engineers