GXO Logistics, Inc.

Supply Chain

• Support the information systems component for the Warehouse Management Systems (WMS)
• Perform service management processes
• Foster and maintain ongoing client relationships
• Configure systems
• Write specifications for new development and system enhancements
• Perform and coordinate quality assurance testing under the direction of senior analysts and managers
• Participate in the business development process to analyze client requirements, determine fit and customizations
• Create proposals, gather supporting data for cost estimates and present GXO’s capabilities and solutions to prospective clients
• Support project manager during system implementations/upgrades and provide continuing support
• Develop documented implementation plans, configure systems, train users and provide post-implementation support
• Create detailed functional specifications for modifications, defect corrections, enhancements and user documentation
• Perform process and data modeling; perform integrated quality assurance testing on system changes before they are released to key users
• Work creatively with end users to perform user acceptance testing on system changes before they are released to the field
• Deliver training to power users on system use; provide system configuration site support to distribution centers and operations center
• Provide support to resolve data-related problems with logistics information systems

Lead Analyst, Supply Chain Systems

Operations

• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance, providing written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Senior Operations Supervisor

• Monitor trends, analyze issues, recommend improvements and provide leadership and training to Inventory Control team members.
• Supervise Inventory Control team members, ensuring company policies are enforced.
• Maintain the integrity of inventory records while following established procedures.
• Research complex transaction histories to reconcile discrepancies.
• Communicate effectively with all levels of management and customer representatives.
• Provide leadership and training to accomplish company goals and objectives.
• Coordinate activities for team members, ensuring effective use of productive working hours.
• Investigate all facets of facilities operations to troubleshoot processes and make/recommended improvements.

Inventory Control Manager – 1st Shift

Customer Support

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

Customer Service Rep II

Human Resources

• Work closely with the operations team and provide counsel and guidance regarding policies, procedures and state and federal regulatory compliance requirements
• Keep management and operations apprised of internal and external HR developments that may impact overall effectiveness
• Facilitate new hire orientation and ensure a positive onboarding experience
• Assist supervisors with performance management, including delivering disciplinary action for hourly employees
• Maintain personnel files and training materials, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company policies and government regulations

Senior Human Resources Generalist

• Provide customer service and HR support for employees
• Ensure a positive onboarding experience by assisting with new hire orientation
• Coordinate job fair activities
• Assist with maintaining associate files, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company polices
• Manage leave programs such as tracking leave and FMLA compliance; prepare related notification letters
• Administer the temporary employee conversion process, including sending out and processing evaluation forms, and scheduling and facilitating the orientation process
• Audit and administer monthly HR invoicing, including temporary employee payroll, pre-employment and post-accident testing, HR supplies, etc.
• Organize and deliver employee programs, including facility bulletin boards, recognition programs, employee communication memos, etc.

Senior Specialist, Human Resources

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Supervisor, SC Operations – 2nd Shift

Supervisor, SC Operations – Weekend 3rd Shift

• Provide customer service and HR support for employees
• Ensure a positive onboarding experience by assisting with new hire orientation
• Coordinate job fair activities
• Assist with maintaining associate files, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company policies
• Handle leave programs such as tracking leave and FMLA compliance, and preparing related notification letters
• Administer the temporary employee conversion process, including sending out and processing evaluation forms, and scheduling and facilitating the orientation process
• Audit and administer monthly HR invoicing, including temporary employee payroll, pre-employment and post-accident testing, HR supplies, etc.
• Organize and deliver employee programs, including facility bulletin boards, recognition programs, employee communication memos, etc.

HR Specialist – 2nd Shift

• Act as a trusted business partner to the Site General Manager and leadership team, translating people strategy into practical actions that drive operational performance, engagement and cultural alignment
• Lead and manage a full range of complex employee relations matters, ensuring consistent application of policies, mitigating risk and providing expert guidance aligned to UK employment legislation
• Drive site-wide performance and engagement initiatives, including appraisal processes, engagement plans and retention strategies, using data and insight to inform continuous improvement
• Oversee end-to-end recruitment and workforce planning activities, including agency strategy, resourcing models and onboarding processes to support fluctuating operational demands
• Ensure robust HR operations and compliance, including accurate data management, payroll inputs, reporting, audits and alignment with GXO policies and legal requirements

HR Manager

Affiliate Manager

• Champion the Road to Zero program and embed programmes to drive improvements and safety culture across sites
• Communicate QHSSE strategies, policies, and updates effectively and maintain accurate reports and records
• Provide expert guidance to ensure legal and corporate compliance
• Support or lead (as appropriate) incident investigations and liaise with regulatory authorities
• Review investigation reports and provide coaching
• Ensure effective learnings are shared across the business and learnings from elsewhere are considered
• Ensure effective action closure arising from incidents is in place
• Assist with ISO QHSSE accreditations and new business integrations

Regional Health & Safety Business Partner

Manager

• Take full operational responsibility for the day to day running of the warehouse on your shift
• Lead, motivate and develop your team to achieve challenging targets
• Create and maintain a positive team culture by actively encouraging involvement from all
• Pro-actively support continuous improvement initiatives, acting as an advocate on site for cultural change
• Complete, maintain and improve shift reports relating to people, performance and regulatory compliance

Warehouse Shift Manager – Nights

• Lead a team of managers to reach their personal and professional potential
• Drive efficient operational performance on the shift
• Maintain strong communications with the senior management team
• Drive change across the distribution centre focusing on continuous improvement opportunities
• Be the key liaison between warehouse operational team, site Senior Leadership Team, and customers

Warehouse Shift Manager – Lates

• Provide professional HR advice and coaching to managers
• Support leaders in managing employee relations casework
• Promote consistent application of company policies
• Assist HR Manager with HR-related training for managers
• Maintain accurate HR metrics and reporting
• Build relationships with key stakeholders across the organization

HR Advisor

Administration

• Work on the warehouse IT systems
• Booking Inbound and Outbound loads, and liaising with our customer partners
• Setting up Pre-Advices systemically
• Organise all warehouse related paperwork and support with goods in/out processing
• Responding to emails and queries
• Escalating issues to the appropriate level of management
• Adhere to all health and safety rules in line with company policy