Lead Analyst, Supply Chain Systems

GXO Logistics, Inc.

Lead Analyst supporting information systems for Warehouse Management Systems at GXO. Involving client relationships, specifications writing, quality assurance, and training users.

Posted 6/11/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support the information systems component for the Warehouse Management Systems (WMS)
Perform service management processes
Foster and maintain ongoing client relationships
Configure systems
Write specifications for new development and system enhancements
Perform and coordinate quality assurance testing under the direction of senior analysts and managers
Participate in the business development process to analyze client requirements, determine fit and customizations
Create proposals, gather supporting data for cost estimates and present GXO’s capabilities and solutions to prospective clients
Support project manager during system implementations/upgrades and provide continuing support
Develop documented implementation plans, configure systems, train users and provide post-implementation support
Create detailed functional specifications for modifications, defect corrections, enhancements and user documentation
Perform process and data modeling; perform integrated quality assurance testing on system changes before they are released to key users
Work creatively with end users to perform user acceptance testing on system changes before they are released to the field
Deliver training to power users on system use; provide system configuration site support to distribution centers and operations center
Provide support to resolve data-related problems with logistics information systems

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience
4 years of experience with Warehouse Management Systems (WMS) development and implementation
Implementation and support experience with web-based applications, WMS, Transportation Management Systems (TMS) and small parcel shipment systems
Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution
Experience using SQL for data analysis, extraction, troubleshooting and reporting
Thorough understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Warehouse Management Systems (WMS)Transportation Management Systems (TMS)SQLdata analysissystem configurationquality assurance testingprocess modelinguser acceptance testingimplementation planningobject-oriented design

Soft Skills

client relationship managementcommunicationproblem-solvingtrainingcollaborationcreativityorganizational skillsanalytical skillspresentation skillssupport

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Engineeringrelated technical field certification