Guardian Life

Technical Product Manager

• Define and own the EPM / EPBCS product roadmap
• Act as the EPM / EPBCS subject matter authority
• Identify and drive opportunities to improve planning cycle efficiency
• Own the end-to-end lifecycle of the EPBCS module
• Partner with Integration, Data, Infrastructure, and Security teams
• Lead EPBCS modernization initiatives
• Establish a metrics driven performance framework for EPM processes
• Monitor and report on platform health, adoption, automation levels
• Own EPBCS demand intake, prioritization, testing coordination
• Lead and develop the EPM / EPBCS product team
• Serve as a trusted partner to the Platform Owner, Head of Finance Technology

Oracle EPM Technical Product Owner

Underwriter

• Serve as one of the top technical underwriters on the team
• Provide expert judgment and guidance on escalated cases
• Apply deep reinsurance expertise
• Serve as a trusted underwriting partner to Distribution and Field leadership
• Maintain deep knowledge of underwriting guidelines, risk assessment methodologies, and regulatory requirements
• Champion the adoption and effective use of modern underwriting tools and platforms
• Mentor, train, and guide underwriters in advanced case handling and digital tool utilization

Underwriting Consultant

Consultant

• Serve as a clinical resource for the investigation and assessment of medical information regarding disability
• Identify restrictions, limitations and duration impacting functional capacity based on medical data
• Collaborate with treating providers to assist individuals to obtain appropriate care
• Review long-term and or short-term disability claims to assess the impact of claimants’ medical condition on their function
• Conduct analysis of claimant’s current treatment plan and collaborate with health care providers and claimants
• Proactively contact treating providers to discuss treatment plans and clarify treatment and RTW goals
• Provide ongoing training and mentoring to claims staff and peers regarding issues impacted by the nature of injury or illness

RN Clinical Consultant

Full-stack Engineer

• Develop and customize SailPoint IIQ components (workflows, rules, connectors, certifications, provisioning).
• Configure JML lifecycle, RBAC, and access request processes.
• Automate provisioning and integrations using Python/PowerShell and REST APIs.
• Integrate IIQ with AD/Azure AD, HR systems, ServiceNow, and databases.
• Support governance processes including SoD, access reviews, and audit compliance.
• Provide production support, troubleshoot issues, and optimize performance.

Lead Engineer – IAM SailPoint

Security Engineer

• Define and execute a security engineering strategy that delivers modern, scalable, and automated security platforms aligned with business and regulatory requirements.
• Lead the engineering and implementation of preventative and detective security controls across cloud, on‑premise, and hybrid environments.
• Own security tooling and platforms, including vulnerability management, endpoint and workload protection, secure configuration, and security automation.
• Lead the engineering and operation of Identity and Access Management (IAM) capabilities, including authentication, authorization, and privileged access controls.
• Collaborate with CISO organization, Security Operations/Incident Response and second‑line risk teams to ensure security engineering solutions effectively support monitoring and detection.
• Provide regular reporting on security engineering posture, capability maturity, and control effectiveness.

Head of Security Engineering

Account Manager

• Own end‑to‑end accountability for the performance of an assigned portfolio of distribution partners
• Develop and execute annual growth strategies to achieve year‑over‑year sales and enrollment targets
• Serve as the primary point of contact for assigned partners, coordinating cross‑functional support across Operations, Broker Services, Marketing, Legal, Compliance, Commissions, Product, and other internal teams
• Translate partner growth goals into clear strategies, execution plans, and internal delivery expectations
• Ensure internal teams deliver timely, accurate support by managing handoffs and follow‑through across departments
• Communicate regularly with peers and leadership through written and verbal updates on sales performance, opportunities, risks, wins, and losses
• Prioritize partner relationships based on growth potential and clearly communicate priorities to Distribution leadership
• Lead strategic planning discussions and annual business reviews with assigned partners to strengthen relationships and uncover new revenue opportunities
• Support partners throughout the sales lifecycle, including marketing, advertising, promotions, and training initiatives
• Establish and maintain feedback loops between partners and internal Guardian teams to ensure alignment with market demand

Partnership Manager

Client Partner

• Assume overall responsibility for assisting Sales Representatives in the renewal process
• Recognize opportunities to add additional lines of coverage to existing business
• Provide renewal rate relief through negotiations with underwriting and generating plan options
• Proactively identify Add Issue opportunities for the Select market segment
• Follow up with producers and assistants regarding Renewal/Add Issue status
• Review Experience Reports with Sales Representatives
• Deliver renewals to the Producer/Assistant/Planholder via email or mail
• Serve as Subject Matter Expert on various Guardian systems capabilities, products, and workflow procedures

Client Manager Associate, Select Market

Data Analyst

• Define and execute the DAACA vision, strategy, and multi-year roadmap aligned to Internal Audit and enterprise priorities.
• Embed analytics and automation into end-to-end audit lifecycle – risk assessment, planning, fieldwork, and reporting.
• Oversee development and delivery of scalable, repeatable, and well-governed solutions.
• Lead responsible adoption of AI/GenAI within Internal Audit, including use case identification and deployment.
• Serve as a primary interface between Internal Audit and Technology, Data, AI, and Risk functions.
• Build and lead a high-performing multidisciplinary team (data analysts, data scientists, automation specialists, visualization experts, etc.).

Head of Data Analytics, Automation, AI, Continuous Auditing

• Be the main contact for Premier Account (mid market) client relationships
• Ensure client satisfaction, persistency, growth, and profitability goals are met
• Build strong relationships with clients and brokers/consultants
• Strategically manage the lifecycle of a client to drive the right solutions to their benefit needs
• Achieve yearly financial growth goals

Client Manager, Premier Market

• Shape Guardian’s most critical customer-facing digital experiences
• Collaborate with business leaders, UI/UX, data and leadership
• Utilize various frameworks such as React, Next and Node
• Create solutions to deliver best-in-class experiences for customers

Lead Software Engineer

Risk

• Execute Risk & Resiliency frameworks for Financial Protection & Retirement Solutions (FPRS) and Client Solutions & Wealth Management (CSWM)
• Manage operational risk profile for FPRS and CSWM
• Enable informed business decision-making by providing oversight and proactive risk insights
• Act as a trusted advisor to FPRS and CSWM Leadership
• Develop business continuity plans and resiliency solutions for critical dependencies
• Drive maintenance of the Risk Register (ServiceNow) for FPRS and CSWM
• Oversee consolidation and synthesis of risk data across all domains
• Drive a risk-aware culture within the organization

Head of Individual Markets Business Risk – Resiliency

Manager

• Effectively understand contract language and plan design for group disability.
• Communicate claim status and decisions via telephone and in writing.
• Initiate communications to claimant, physician, and planholder to assess and facilitate job accommodation opportunities.
• Conduct timely and accurate benefit determination in accordance with policy provisions and regulatory and internal standards.
• Investigate and analyze claim information in conjunction with contract provisions to determine coverage and benefit eligibility.

Short Term Disability, Absence Claims Case Manager I

QA Engineer

• Lead and develop a team of Quality Assurance Specialists responsible for credentialing and provider data quality oversight.
• Establish and maintain quality assurance programs supporting credentialing, recredentialing, and provider demographic and directory data changes.
• Ensure timely and successful completion of delegated credentialing audits, partnering with internal stakeholders to address findings and sustain compliance.
• Project manage regulatory-related process changes, ensuring requirements are clearly translated into operational execution.
• Serve as the primary point of contact for regulatory-driven changes impacting credentialing and network services processes.
• Document and maintain Standard Operating Procedures (SOPs) for new or updated processes, implementing follow-up controls to measure adherence and effectiveness.
• Ensure clear, timely communication of procedural changes to impacted teams, supporting understanding and consistent adoption.
• Partner with technology and operations teams to support quality assurance for new tools, automation, and AI-enabled solutions as human tasks are replaced or augmented.
• Monitor regulatory trends and provider-facing notice requirements, ensuring appropriate operational, technology, and communication updates are coordinated and executed.
• Support continuous improvement by identifying quality risks, control gaps, and opportunities to strengthen regulatory and operational outcomes.

Change Management Lead – Quality Assurance

Operations

• Show genuine care for field partners and consumers through proactive interactions.
• Monitor, prioritize, and process work items related to annuity new business and post-issue functions.
• Build relationships within Operations & Services and cross-functional business partners.
• Collaborate on cross-functional tasks and projects, providing updates to management.
• Lead and triage escalations and complex requests to ensure timely resolution.

Operations Case Manager, Annuity New Business

Financial Planning and Analysis

• Plan, develop, and manage production of research‑driven thought leadership content
• Serve as the lead for thought leadership sales enablement content
• Partner with distribution, financial advisors, and marketing teams to identify content needs
• Develop activation and promotional plans for thought leadership reports
• Write and update consumer‑facing articles across channels
• Draft landing pages and related copy to support business campaigns
• See content through stakeholder feedback, SEO optimization, and compliance approval
• Support the transition of content to new MarTech platforms
• Maintain and update a consumer content editorial calendar
• Monitor personal finance and economic news to identify timely content opportunities
• Review content performance metrics and apply insights to optimize content effectiveness
• Use enterprise‑approved AI tools to support research and content development