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Guardian Life

Operations Case Manager, Annuity New Business

Guardian Life

Operations Case Manager on the Annuity New Business team at Guardian, ensuring a consumer-centric approach and compliance with annuity regulations.

Posted 5/7/2026full-timeBethlehem • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $49,260 - $73,890 per yearWebsite

About the role

Key responsibilities & impact
  • Show genuine care for field partners and consumers through proactive interactions.
  • Monitor, prioritize, and process work items related to annuity new business and post-issue functions.
  • Build relationships within Operations & Services and cross-functional business partners.
  • Collaborate on cross-functional tasks and projects, providing updates to management.
  • Lead and triage escalations and complex requests to ensure timely resolution.

Requirements

What you’ll need
  • 3 years of financial service or annuity operations experience is preferred.
  • A bachelor’s degree is preferred.
  • FINRA Securities licenses are preferred (Series 6 or 7).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities
  • Philanthropic opportunities

ATS Keywords

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Hard Skills & Tools
financial service experienceannuity operations experienceMicrosoft Office SuiteWordExcelPowerPointOutlook
Soft Skills
proactive interactionsrelationship buildingcollaborationcommunicationleadershipproblem-solving
Certifications
FINRA Securities licensesSeries 6Series 7