Grupo Salta Educação

Financial Planning and Analysis

• Strategic Management: Define and optimize collection strategies (base segmentation, refinement of contact cadences, and data enrichment) in direct partnership with operational coordination.
• Data Intelligence: Monitor, diagnose, and present delinquency and recovery KPIs to leadership, converting metrics into actionable plans.
• Third-Party Management: Lead the performance of partner collection agencies, manage portfolio redistribution, and ensure alignment with our targets.
• Operational Support: Ensure operational efficiency by monitoring contact center KPIs (breaks, queues, occupancy, and base penetration).
• Unit Consulting: Support and guide collection activities carried out directly at schools, such as collection drives and renewal campaigns, ensuring process consistency.

Planning Coordinator – Financial Support