Grupo Salta Educação

Financial Planning and Analysis

• Direct involvement in the Collections operation: Perform outbound phone contacts (using an automatic dialer) and handle inbound calls with the schools' financial contacts;
• Data validation: Review contracts, financial records and the financial contact's history to support negotiations;
• Negotiation of outstanding amounts: Negotiate open balances with a focus on debt recovery and resolving arrears;
• Multichannel support as needed: While the primary focus is 100% phone-based, you may also provide support via WhatsApp, chat and/or email at specific moments of the operation;
• Systems management: Enter, extract and update information in negotiation systems in real time during interactions;
• Support and clarifications: Address questions from financial contacts and/or school units clearly and empathetically.

Collections Agent – TEMPORARY

Call Center Representative

• Provide support to schools: Respond to requests and inquiries from school units via WhatsApp, online chat, and the ticketing system.
• Email management: Monitor and route requests coming from other departments and units in an organized manner.
• Focus on quality and efficiency: Track daily productivity targets and customer satisfaction levels.
• Continuous improvement: Report atypical or out-of-standard cases for group discussion and alignment.
• Team alignment: Actively participate in weekly team meetings.

Enrollment Agent – School Unit Support

Attorney

• Assist in drafting, reviewing and screening low- and medium-complexity contract drafts (service agreements, supplier contracts, leases, school partnerships, among others), ensuring compliance with the group's internal guidelines and policies;
• Manage and organize the digital signature workflow for contracts, ensuring all documents go through the proper approval levels and are filed appropriately;
• Provide support in clarifying questions related to contract terms, terminations and contractual obligations;
• Support the analysis of contractual risks that could lead to litigation and conduct doctrinal or case-law research to substantiate legal opinions related to contract execution.

Legal Intern

Supervisor

• Coordinate the preparation and monitoring of the Group's Other Revenue (OR) budget;
• Monitor and analyze Other Revenue (OR) indicators across all group brands (revenue, cost, enrollment volume, actual prices vs. budget);
• Act as the interface between the holding company and the brands, supporting data interpretation and the development of action plans;
• Track pricing indicators throughout the enrollment cycle, identifying deviations and opportunities for correction;
• Ensure proper execution of scholarship/discount granting and reassessment processes at the units, driving continuous improvements in workflows, criteria, and approval governance;
• Lead strategic projects and initiatives for the areas, from diagnosis to implementation;
• Process, validate, and structure databases to support decision-making.

Commercial Supervisor

Marketing

• Plan, execute and optimize paid media campaigns on Google Ads and Meta Ads
• Manage media budgets by brand, ensuring efficiency
• Monitor performance metrics daily (CPL, CPA, conversion rate) and implement tactical adjustments
• Prepare periodic performance reports and monthly media plans
• Conduct A/B tests for creatives, audiences and campaign structures
• Collaborate with data and content teams to align strategy and funnel

Marketing Specialist, Paid Media

Operations

• Respond to requests from schools via the internal system;
• Complete spreadsheets with information about the requests;
• Validate invoices issued by suppliers;
• Monitor payments in coordination with the Payments team.

Operations Assistant

• Participar do processo de elaboração da folha de pagamentos;
• Auxiliar no processo de orçamento das linhas de custos de professores;
• Atuar na elaboração do horário escolar;
• Construir análises e dashboards para acompanhamento de indicadores de custos pedagógicos;
• Atender os chamados de professores e corrigir eventuais problemas em seus pagamentos.

Estagiário de Inteligência de Operações Docentes

Analyst

• Support the planning and organization of ongoing professional development for pedagogical coordinators;
• Track schedules, deliverables, registrations, attendance and feedback from training sessions;
• Organize materials, presentations, scripts, forms and supporting documents for trainings;
• Support the development of learning pathways, synchronous sessions, asynchronous content and pedagogical materials;
• Liaise with different departments, brands and leadership to ensure smooth execution of activities;
• Monitor indicators, records and evidence related to delivered trainings;
• Contribute to continuous improvement of training processes by identifying opportunities for better organization, communication and follow-up;
• Support communication with participants, leaders and teams involved in the trainings;
• Manage multiple simultaneous requests, deadlines and the team’s workflows;
• Participate in the preparation of reports, summaries and monitoring materials for training activities.