Gritter Francona

Manager

• Manage and coordinate software deployment activities across development, pre-production, testing, and production environments for VBA applications and systems.
• Maintain continuous communication with VA Regional Offices and stakeholders regarding deployment schedules, release activities, outages, and implementation status.
• Coordinate and manage monthly Integrated Releases using ITIL service transition processes and ServiceNow (SNOW) for operational support, tracking, and reporting.
• Create, update, and monitor Release records within ServiceNow to ensure accurate tracking and compliance with VA release management procedures.
• Associate and validate Change Requests within Release records to support successful deployment execution and governance requirements.
• Coordinate ASCEND release submissions and Change Requests to support Production Readiness Review Configuration Control Board (PRRCCB) processes and approvals.
• Review software change requests and validate submission of Application Turnover Transmittal (ATT) documentation within Serena Business Manager (SBM) and associated repositories.
• Ensure deployment documentation, implementation plans, rollback procedures, and supporting artifacts are complete, accurate, and compliant with operational standards.
• Coordinate pre-production installations to mirror Production deployments and support regression testing activities to minimize production release risk.
• Oversee installation and deployment activities during monthly integrated releases to ensure successful implementation of approved changes.
• Collaborate with development teams, testers, infrastructure support personnel, and operational stakeholders to resolve deployment issues and implementation risks.
• Utilize VA standard enterprise tools including:
• - ServiceNow (SNOW)
• - Jira
• - Power BI
• - Dimensions
• - Rational tools
• - Serena Business Manager (SBM)
• - Veteran-Focused Integration Process (VIP) tools
• Support process automation initiatives and workflow improvements using SharePoint and related automation technologies.
• Implement operational and deployment process improvements based on customer priorities, urgency, and enterprise standardization requirements.
• Monitor deployment metrics, release status, and operational performance reporting.
• Participate in troubleshooting and issue resolution during deployment and transition activities.
• Maintain documentation related to release management, deployment procedures, operational processes, and implementation activities.

Incident Response Deployment Manager

Software Engineer

• Experience performing tasks requiring use of IT to advance the organization’s goals by creating websites for programs and projects.
• Tasks may include performing web development, computer programing and database integration; supporting data collection, statistical analysis, and visualization of progress towards achieving objectives; articulating and assisting the customer with defining and refining product requirements; and supporting Data and Information Management tasks.
• Perform updates to Intranet sites developed and updated in SharePoint, including lists, libraries, forms, and workflows. Updates may include posting documents, creating new sections of the website, assisting with refreshing the site, and developing graphics.
• Develop SharePoint sites.
• Develop user interfaces for application of tools on SharePoint sites.
• Develop workflows for use on SharePoint sites.
• Integrate SharePoint BI analytic tools.

SharePoint Programmer

Program Manager

• Serves as the Contractor’s lead for each assigned program area in the HEFP portfolio.
• Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
• Supports on-boarding of contract staff to assigned program.
• Works with COR, technical representative, and CO for any contract issues.
• Responsible for contract performance in assigned program, leading senior management briefings, and should be a recognized expert in field of VHA capital and/or project management.
• Coordinates identification of risk and variance to HEFP Program Engineers for assessment, delegation and/or resolution.
• Tracks and manages project execution in assigned program area; identifies tasks that are supposed to be done and milestones met, following up with HEFP Program Engineers if there are issues that can’t be resolved.
• Oversees contract performance in assigned program area. Identifies opportunities for program improvement and assigns team members to support initiatives.

Senior VHA Program Analyst – Facilities Engineering

Systems Engineer

• The VHA HEFP Special Engineering Program (SEP) manages nationally prioritized, high-impact capital initiatives, including the Electronic Health Record Modernization, Facility Recapitalization, and Targeted Infrastructure programs. SEP establishes national priorities to ensure consistent, enterprise-wide alignment and execution. Gritter Francona is looking for a Construction System Engineer to support this potential project.
• Key Responsibilities and key experience:
• - Expertise in construction and healthcare facility management, including specific experience with healthcare facilities.
• - Experience applying effective management techniques to the planning, design, and construction of a project from inception to completion to control time, cost, and quality.
• - Knowledge and competencies in support of medical center facility management, including assessment and application of design requirements (specifically including VA design requirements and Directives) and standards to project design and development.
• - Experience creating strategies and plans for integration of multiple utility systems/subsystems into an operational unit, ensuring full functional and performance capabilities are achieved.
• - Coordinate with development and user teams to assess risks, goals, and needs and ensure that all are adequately addressed throughout design and construction lifecycle.
• - Experience in large scale commercial, federal or MILCON infrastructure implementation projects.
• - Understanding of VHA standards, including Electrical and Mechanical/Electrical/Plumbing (MEP) design.; ability to communicate application of standards in facility infrastructure projects.
• - Experience addressing SHPO, THPO and NEPA procedures.
• - Ability to apply expertise and analytic skills to conduct construction forensics.
• - Expertise in construction management for projects of similar size, scope, and complexity as a VA Medical Center or other healthcare facility

Design and Construction System Engineer

Architect

• Experienced in architect end-to-end data pipelines, dimensional data models, and cloud-based warehousing solutions utilizing VA-approved platforms such as Azure Data Factory, Azure Databricks, Python, SQL Server, and Dagster.
• Manage diverse BI environments and oversee reporting and knowledge management portfolios using Power BI, Power Apps, SharePoint, and Jira.
• Ability to transform complex business requirements into scalable data infrastructure, developing CRUD-based applications with Power Apps, and managing CI/CD pipelines through Azure DevOps.
• Experienced in Agile development process to provide customer‑focused development approach that delivers value in small, incremental increments through continuous collaboration, rapid feedback, and adaptive planning.
• Work collaboratively with senior leadership to determine metrics, measures, and data needs. Develop dashboards to communicate key performance measures, status, and trends.
• Utilize the Agile development process to provide customer‑focused development approach that delivers value in small, incremental increments through continuous collaboration, rapid feedback, and adaptive planning.
• Develop and manage program tools for planning work and tracking status.
• Experience with Power BI, Power Apps, SharePoint, and Jira to create, maintain and improve the user experience.
• Experience with management of data warehouses and use existing VA platforms (as mentioned above) to develop the architecture to create data tables, fact tables, and dimension tables; organizing data sources in appropriate and logical fashion

Informatics Architect

IT Support

• Manages Information Technology Infrastructure and/or Physical Infrastructure related projects.
• Be well-versed in life cycle and project management methodologies.
• Tracks and reports capital project scope, schedule, cost parameters.
• Identifies, tracks, mitigates, and reports risks and issues.
• Facilitate problem-solving discussions with large, diverse stakeholder groups.
• Communicates project status using project management tools

IT Infrastructure Project Manager

Analyst

• The VHA HEFP Special Engineering Program (SEP) manages nationally prioritized, high-impact capital initiatives, including the Electronic Health Record Modernization, Facility Recapitalization, and Targeted Infrastructure programs. SEP establishes national priorities to ensure consistent, enterprise-wide alignment and execution. Gritter Francona is looking for a Schedule Analyst to support this potential project.
• Key Responsibilities and Experience Needed:
• - Experience managing Information Technology Infrastructure and/or Physical Infrastructure related projects.
• - Well-versed in life cycle and project management methodologies.
• - Experience tracking and reporting capital project scope, schedule, cost parameters.
• - Experience identifying, tracking, mitigating, and reporting of risks and issues.
• - Experience with Microsoft Office, Microsoft Project, and Microsoft Project Web App and other scheduling software.

Senior Integrated Schedule Analyst

• Serves as the Contractor’s lead for each assigned program area in the HEFP portfolio. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
• Supports on-boarding of contract staff to assigned program.
• Works with COR, technical representative, and CO for any contract issues.
• Responsible for contract performance in assigned program, leading senior management briefings, and should be a recognized expert in field of VHA capital and/or project management.
• Coordinates identification of risk and variance to HEFP Program Engineers for assessment, delegation and/or resolution.
• Tracks and manages project execution in assigned program area; identifies tasks that are supposed to be done and milestones met, following up with HEFP Program Engineers if there are issues that can’t be resolved.
• Oversees contract performance in assigned program area. Identifies opportunities for program improvement and assigns team members to support initiatives.

Senior VHA Program Analyst

• Serves as the Contractor’s primary contract manager.
• Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
• Manages on-boarding and coordinating orientation of contract staff.
• Works with COR, technical representative, and CO for any contract issues.
• Responsible for overall contract performance, leading senior management briefings, and should be a recognized expert in program management.
• Coordinates identification of risk and variance to HEFP Program Engineers for assessment, delegation and/or resolution.
• Tracks and manages project execution; identifies tasks that are supposed to be done and milestones met, following up with HEFP Program Engineers if there are issues that can’t be resolved.
• Oversees contract performance. Identifies opportunities for program improvement and assigns team members to support initiatives.

Contract Manager – Program Implementation

System Administrator

• Support and maintain VBA pre-production and testing environments in coordination with internal IT teams and stakeholders.
• Coordinate with testers and development teams to validate new and updated VBA applications prior to deployment.
• Troubleshoot environmental and application-related issues and communicate findings to development teams for resolution.
• Create, manage, and maintain user roles and permissions using Common Security Employee Manager (CSEM).
• Assist with testing and deployment activities for new applications, patches, upgrades, and system enhancements.
• Collaborate with Client Technologies teams to install, configure, and validate updates to VBA systems including:
• - Operating System Deployments (OSD)
• - BIOS updates
• - Windows Feature Updates
• - Microsoft 365 application updates
• Administer and maintain multiple VBA SharePoint environments and sites.
• Configure SharePoint access, permissions, document libraries, and lists for users and project teams.
• Develop and maintain automated workflows using SharePoint Designer and Microsoft Power Automate.
• Design and maintain SharePoint pages and automated processes to support testing coordination and IT operations.
• Work with testing teams to develop and execute automated test scripts using Rational Functional Tester (RFT).
• Utilize Dimensions CM to manage and release application baselines into Beta and Production server environments.
• Lead and facilitate conference calls with testers, IT specialists, developers, and system owners for:
• - Beta testing coordination
• - Troubleshooting activities
• - Deployment planning
• - Installation scheduling
• Send deployment notifications and communications to Alpha, Beta, and Production sites regarding:
• - Application releases
• - Security alerts
• - System patches
• - Upgrades and maintenance activities
• Maintain documentation related to deployments, testing procedures, troubleshooting efforts, and operational processes.

Senior Systems Administrator – Release Management

• Manage and coordinate software deployment activities across development, pre-production, testing, and production environments for VBA applications and systems.
• Maintain continuous communication with VA Regional Offices and stakeholders regarding deployment schedules, release activities, outages, and implementation status.
• Coordinate and manage monthly Integrated Releases using ITIL service transition processes and ServiceNow (SNOW) for operational support, tracking, and reporting.
• Create, update, and monitor Release records within ServiceNow to ensure accurate tracking and compliance with VA release management procedures.
• Associate and validate Change Requests within Release records to support successful deployment execution and governance requirements.
• Coordinate ASCEND release submissions and Change Requests to support Production Readiness Review Configuration Control Board (PRRCCB) processes and approvals.
• Review software change requests and validate submission of Application Turnover Transmittal (ATT) documentation within Serena Business Manager (SBM) and associated repositories.
• Ensure deployment documentation, implementation plans, rollback procedures, and supporting artifacts are complete, accurate, and compliant with operational standards.
• Coordinate pre-production installations to mirror Production deployments and support regression testing activities to minimize production release risk.
• Oversee installation and deployment activities during monthly integrated releases to ensure successful implementation of approved changes.
• Collaborate with development teams, testers, infrastructure support personnel, and operational stakeholders to resolve deployment issues and implementation risks.
• Utilize VA standard enterprise tools including:
• ServiceNow (SNOW)
• Jira
• Power BI
• Dimensions
• Rational tools
• Serena Business Manager (SBM)
• Veteran-Focused Integration Process (VIP) tools
• Support process automation initiatives and workflow improvements using SharePoint and related automation technologies.
• Implement operational and deployment process improvements based on customer priorities, urgency, and enterprise standardization requirements.
• Monitor deployment metrics, release status, and operational performance reporting.
• Participate in troubleshooting and issue resolution during deployment and transition activities.
• Maintain documentation related to release management, deployment procedures, operational processes, and implementation activities.

NLP Engineer

• Provide support for a large-scale, multi-site Electronic Health Record (EHR) system deployment.
• Assist with planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
• Report to your workstream lead, collaborating across technical teams, clinical stakeholders, site leadership, and senior management, where necessary.
• Support all phases of deployment, including pre-deployment, go-live, and post-deployment optimization.
• Communicate routinely with key stakeholders to provide updates, address challenges, and maintain momentum on deliverables.
• Cultivate trusted relationships across organizations (client, vendor, and internally) to ensure seamless management of deployment activities.
• Develop deep knowledge of client's practices, policies, and processes to effectively carryout activities within the role’s purview.
• Analyze and process large free-text datasets (primarily response to open ended questions in training and change management surveys) to develop efficient methods for clients to review and interpret feedback and sentiments, identify concerns, recognize positive trends, and pinpoint areas for improvement to inform actionable decisions.

Incident Response Deployment Manager

SharePoint Programmer

Senior VHA Program Analyst – Facilities Engineering

Design and Construction System Engineer

Informatics Architect

IT Infrastructure Project Manager

Senior Integrated Schedule Analyst

Senior VHA Program Analyst

Contract Manager – Program Implementation

Senior Systems Administrator – Release Management

Incident Response Deployment Manager

EHR Natural Language Processing SME