Granicus

QA Engineer

• Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization
• Demonstrated knowledge of general accounting and fund accounting principles is required.
• Strong experience using AI tools to implement automated tests (preferably Cursor, Playwright AI, Robot framework, etc).
• Advocate for automated testing and converting all manual tests to automated tests.
• Identify metrics for QE success, and report on these metrics inside and outside the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI.
• Be responsible for career development of QEs within your group
• Run one-on-ones on a regular cadence
• Embed AI-assisted testing practices into day-to-day QA workflows to improve efficiency, test coverage, and overall software quality
• Guide and enable QA engineers in the effective use of AI tools and practices, ensuring consistent adoption across the team
• Help QEs identify areas for improvement, create plans to improve, and execute improvements

Quality Assurance Manager

Security Engineer

• Design and Build the AI Security Control Plane.
• Design and implement scalable controls for AI-enabled development and operations.
• Establish secure patterns for: LLMs and agents, AI-assisted development model and inference access data protection and governance, AI telemetry and visibility.
• Create guardrails that enable safe AI adoption without slowing engineering velocity.
• Partner with Product Security and Engineering to evolve the SDLC for an AI-enabled world.
• Embed security directly into developer workflows through: pipeline enforcement, AI-aware testing, secure coding patterns, and automated controls.
• Help shift vulnerability management from reactive patching toward systemic risk reduction.
• Partner with Cyber Defense teams to address how AI changes: attacker behavior, detection and response, vulnerability exploitation, and operational tempo.

Principal Engineer, AI Security

Account Executive

• Drive sales generation and foster market expansion within the designated territory.
• Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.
• Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
• Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential.
• Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement.
• Guide and educate prospects through the purchasing journey, providing insights and assistance as needed.
• Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.
• Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly.
• Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies.
• Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals.
• Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.
• Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped.
• Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback.
• Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system.
• Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends.
• Be prepared to travel up to 50% of the time to engage with clients and prospects effectively.

Enterprise Account Executive

Account Manager

• Nurture and maintain complex existing accounts and foster market expansion within the designated territory.
• Serve as a trusted advisor to clients, offering strategic guidance and proactively addressing challenges or concerns.
• Negotiate contract renewals and service agreements, securing favorable terms while ensuring client retention and satisfaction.
• Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.
• Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
• Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential.
• Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement.
• Guide and educate prospects through the purchasing journey, providing insights and assistance as needed.
• Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.
• Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly.
• Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies.
• Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals.
• Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.
• Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped.
• Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback.
• Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system.
• Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends.
• Be prepared to travel approximately 25% of the time to engage with clients and prospects effectively.

Strategic Account Manager

Data Analyst

• Develop lakehouses/warehouses, dataflows and semantic models in Microsoft Fabric under established standards and guidance
• Design, develop, and maintain Power BI dashboards and reports
• Apply best practices for data modeling, DAX, and report performance optimization
• Collaborate with stakeholders to understand their data needs
• Ensure the accuracy and reliability of data presented in the dashboards
• Train end-users on how to use the dashboards and reports effectively
• Troubleshoot data-related issues and maintain the Power BI infrastructure
• Stay updated with the latest Power BI features, updates, and best practices
• Conduct descriptive and diagnostic analysis to identify trends, risks, and improvement opportunities.

AI Engineer

• As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits.
• Generate $1,000,000 in pipeline annually leveraging professional network, partnerships and relationships from 10+ years experience in government or public sector technology.
• Conduct a high volume of AI discovery calls with public sector prospects and existing Granicus customers.
• Partner with BDRs and AEs on early stage discovery, as well as AI Value Engineers to compel senior City, County and State leaders to engage in co-development programs with Granicus.
• Own opportunity progression from initial conversation through qualified opportunity; partner with AI Process Analysts on continued opportunity progression.

AI Architect, Value Engineer

Full-stack Engineer

• Own the generator-verifier architecture — the loop in which generator agents produce changes and verifier agents validate them.
• Define agent orchestration patterns — including secure state and credential handling.
• Build and operate CI/CD for high volume of autonomous pull requests.
• Establish eval-driven development as the default discipline.
• Own the security boundary — explicit mapping from NIST controls to pipeline guardrails.
• Serve as the final human accountability gate — no agent-generated code reaches production without senior human review.
• Define the engineering standards inherited by every team.

Principal Software Architect – Emerging Technologies

Communications

• Contribute to the design, development, and delivery of omnichannel campaigns and content
• Collaborate with experience design practitioners and data analysts to assess and improve effectiveness
• Support key message development and evaluation of current customer content
• Develop email campaign plans, A/B testing, campaign building, segmentation, and outreach tracking strategies
• Analyze customer data for effective audience segmentation and implement personalized messaging strategies
• Monitor and analyze the performance of email and SMS campaigns, refining messaging and improving future campaigns
• Draft content for email, SMS, social media, and web-based campaigns
• Ensure alignment of technical solutions with reporting needs, pulling data and insights to measure campaign effectiveness

Communications Coordinator

Artificial Intelligence

• Generate $1,000,000 in pipeline annually leveraging professional network, partnerships and relationships from 10+ years experience in government or public sector technology, to generate demand through targeted outreach initiatives in partnership with AI GTM strategy team and demand generation team to prospect ideal customers
• Conduct a high volume of AI discovery calls with public sector prospects and existing Granicus customers
• Leverage AI to identify key customers through budget, council and other publicly available data and build hypotheses to inform high tough, highly strategic conversations with senior government officials
• Run structured discovery to identify the customer’s highest-value AI and process automation opportunities
• Partner with BDRs and AEs on early stage discovery, as well as AI Value Engineers on discovery and solutioning phases to compel senior City, County and State leaders to engage in co-development programs with Granicus
• Own opportunity progression from initial conversation through qualified opportunity; partner with AI Process Analysts on continued opportunity progression
• Scope, propose and facilitate targeted pre-sales engagements, including workshops, on-site working sessions, demonstrations, and forward-deployed team pilots
• Maintain disciplined pipeline hygiene in Salesforce, including meeting outcomes, qualification notes, next steps, and accurate stage progression
• Partner with RevOps and Marketing on lead routing, qualification criteria, and feedback loops to improve top-of-funnel quality
• Surface strategic customer patterns such as use cases, objections, and readiness gaps to Product, Product Marketing, and Marketing teams to help sharpen Granicus’ AI solution and GTM strategy
• Collaborate with Account Executives across segments to identify Granicus AI opportunities inside existing customers, as well as prospects, and serve as the AI expert on client-facing calls

Principal AI Solutions Advisor

Product Manager

• Own portfolio-level business outcomes including revenue growth, retention, platform adoption, and customer expansion.
• Develop a deep understanding of government customers, including their constituent engagement goals, internal workflows, operating models, data needs, and backend processes.
• Spend regular time with customers, prospects, and customer-facing teams to inform roadmap priorities and validate product decisions.
• Clarify GXI’s role across the Granicus Experience ecosystem, including its relationship to GXC and GXA.
• Define product-led growth pathways that drive adoption, activation, expansion, and retention.
• Identify packaging and monetization opportunities, including what should be bundled, premium, cross-sold, or used to support upgrade motions.
• Partner with UX and research to turn customer needs into intuitive, high-value product experiences for both external-facing and internal government use cases.
• Drive alignment among senior leaders across engineering, design, product marketing, sales, customer success, finance, and other business stakeholders.
• Use customer feedback, product usage data, market signals, and commercial input to make disciplined prioritization decisions and document best practices for Emerging Product Team.
• Establish success metrics for GXI, including adoption, engagement, customer value, operational impact, expansion, retention, and revenue impact.
• Communicate roadmap, strategy, tradeoffs, and outcomes clearly to executive and cross-functional audiences, including Board-level presentation slides.
• Partner with executive leadership to define long-term investment priorities.

Senior Principal Product Manager – GXI

Program Manager

• Own and manage early-stage adoption for new AI features and products
• Define program goals, timelines, and success criteria
• Coordinate customer participation with Sales, Presales, and Implementation partners
• Collect and synthesize feedback to inform product improvements and release decisions
• Partner with Product and Engineering teams to support release readiness planning
• Track and coordinate resolution of issues identified during early adoption
• Support validation that new releases continue to perform as expected across existing functionality
• Serve as a central point of coordination across Engineering, Design, Presales, and Implementation
• Facilitate regular check ins focused on readiness, risks, and launch coordination
• Provide clear visibility into early adoption outcomes and readiness status

Senior Program Manager

• Direct the agent array on production workstreams — decompose problems into tasks suitable for agent execution, dispatch them, and integrate the output into shipped software.
• Review agent-generated pull requests at volume and at depth — identify correctness, security, and accessibility defects that automated tests do not catch, while maintaining review throughput and a consistent quality bar.
• Author evaluation suites that make quality measurable — define criteria under which the pipeline validates correctness rather than relying on subjective assessment.
• Own quality end to end — correctness, performance, security posture, and WCAG accessibility of the software your team ships, irrespective of which component or agent produced the initial implementation.
• Advance workstreams along the autonomy ladder on the basis of evidence — move work from supervised to autonomous execution when measured reliability supports it, and revert promptly when it does not.
• Strengthen the development lifecycle itself — identify where patterns, prompts, or pipeline components degrade at volume and work with the lead architect to remediate them.
• Maintain agent operations within the security boundary — branch-only execution, vaulted credentials, sandboxed actions, and in-VPC inference. Throughput does not justify exceptions.

Software Engineer 4, AI-Native

• Develop high-quality services using Java/Spring Boot or Python microservices
• Lead architectural decisions across microservices, distributed systems, event-driven patterns, and cloud components
• Provide guidance and review for React + TypeScript implementations
• Diagnose complex production issues and drive optimizations
• Accelerate engineering efficiency by championing AI-assisted development tools
• Mentor developers across various career levels

Manager – Software Engineering

Performance Marketing

• Activate Demand Strategy: Translate approved marketing and product strategies into integrated demand programs for emerging technology and AI products.
• Drive Integrated Events & Executive Engagement Activation: Execute event marketing strategy and activation for paid events.
• Orchestrate Cross‑Channel Execution: Own execution plans, timelines, and dependencies across social, email, digital marketing, and events.
• Activate Content and Engagement by Buyer Stage: Ensure messaging accuracy and alignment to buyer stage, identify content gaps.
• Monitor Performance & Feed Insights Upstream: Track performance from inquiry through SQL and pipeline contribution.
• Leverage Artificial Intelligence and Marketing Technology: Use AI and marketing technology platforms to scale campaigns, personalize engagement, and improve efficiency.

Demand Generation Marketing Manager

• Nurture and maintain complex existing accounts and foster market expansion within the designated territory.
• Serve as a trusted advisor to clients, offering strategic guidance and proactively addressing challenges or concerns.
• Negotiate contract renewals and service agreements, securing favorable terms while ensuring client retention and satisfaction.
• Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.
• Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
• Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential.
• Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement.
• Guide and educate prospects through the purchasing journey, providing insights and assistance as needed.
• Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.
• Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly.
• Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies.
• Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals.
• Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.
• Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped.
• Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback.
• Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system.
• Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends.
• Be prepared to travel approximately 30% of the time to engage with clients and prospects effectively.