GoTo

Sales

• Provide dedicated operational and administrative support to the Brazil Sales team
• Streamline workflows by managing schedules, organizing meetings, maintaining documentation, and ensuring accurate data entry across internal systems
• Coordinate and facilitate communication for the Sales team, ensuring timely responses to partners, prospects, and internal stakeholders
• Handle day-to-day business tasks with accuracy and timeliness, supporting the team’s overall productivity and enabling growth

Sales Assistant – Brazil

• Teaming up with Sales Leaders in developing and implementing sales strategy for the region.
• Strategies include maximizing renewal performance, account upsell development, and ongoing account management.
• Working cross functionally with marketing, customer care, sales operations, and finance to establish plans to accelerate revenue growth within the region.
• Resolving escalated client feedback and issues, which will involve speaking with the client directly in certain instances.
• Setting performance expectations and coach team members on how to achieve metric based goals.
• Monitoring and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting, and sales cycle optimization.
• Preparing weekly, monthly, and quarterly forecasting and KPI reporting.
• Coaching Sales reps, understand individual strengths and weaknesses, and work with reps sales acumen.

Manager, Small Business Sales

Business Development Rep

• Prospecting: Research, create, develop targeted prospect lists
• Execute marketing campaigns to increase new user acquisition and conversions
• Work on centralized outbound campaigns in partnership with Marketing
• Leverage understanding of targeted personas to generate interest
• Collect, analyze, report data around performance
• Meet or exceed KPIs focused on quality
• Share, learn, collaborate with team members to develop strategies

Business Development Representative

Public Relations

• Develop, pitch, and execute compelling stories about our products for media outlets, influencers, and customers.
• Write engaging and persuasive emails, PR materials, and press releases for product launches and announcements.
• Cultivate and maintain relationships with journalists, media contacts, and industry influencers.
• Collaborate with cross-functional teams (Marketing, Sales, Product) to align PR messaging with business objectives.
• Monitor industry trends and news for timely PR opportunities.
• Analyze PR campaign performance and prepare regular reports.
• Support content creation for blogs, social media, and other communications channels.
• Assist with crisis communications and reputation management as needed.

Public Relations Specialist

Project Manager

• Continuously seek opportunities to increase customer satisfaction and strengthen long-term client relationships
• Guide customers through the onboarding journey, from initial setup to going live, ensuring a smooth and positive experience
• Partner with internal teams across departments to ensure seamless coordination and alignment throughout the onboarding process
• Identify opportunities to enhance workflows, optimize project delivery, and contribute to continuous improvement initiatives

Onboarding Project Manager

Product Designer

• Collaborate closely with your trio—engineering and product partners—as well as key stakeholders across the portfolio
• Drive end-to-end experiences by creating low-fidelity wireframes, high-fidelity design assets, journey maps, and service blueprints
• Own customer outcomes and drive a holistic, end-to-end vision for the user experience
• Facilitate design reviews, critiques, and workshops to ensure seamless stakeholder collaboration
• Leverage user feedback and data to inform design decisions, partnering with product management to help shape strategic direction
• Develop design concepts and solutions rooted in user needs, product vision, and technological capabilities
• Work with cutting-edge AI tools such as Figma Make and Dyad, bringing an AI-curious mindset to experiment and develop innovative, user outcome-focused design solutions

Senior Product Designer

Product Manager

• Define and own the product vision, strategy, and roadmap for bringing our voice platform to market.
• Work closely with Contact Center stakeholders and our GoTo product teams, including developers, designers, and marketing teams, to gather requirements, understand user needs, and translate them into clear product requirements.
• Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation in unified communications (voice features, reporting, APIs).
• Monitor product performance, perform data analyses, and use key metrics to make data-driven decisions and continuously improve the product.

Technical Product Management Specialist, Product Owner

Ecommerce

• Drive and optimize website user experience, including site navigation, buy & try eCommerce flows, and checkout funnel to increase conversion and revenue
• Develop, maintain, and evolve a robust A/B testing calendar, based on inputs from cross-functional team, website best practices, and website performance trends
• Analyze website performance including check-out funnel, page-level performance, and channel-level performance, to identify trends and potential optimizations and/or AB tests
• Serve as the central liaison for cross-functional teams, managing intake, prioritization, and execution of web updates in a fast-paced environment
• Collaborate closely with Digital Activation, channel owners, and design teams to deliver end-to-end promotional campaigns and maximize impact across go-to-market strategies

Senior Product Manager, Web & eCommerce

Analyst

• Manage company-wide merit and bonus cycles in Workday, driving continuous improvement, efficiency, and automation, where applicable
• Oversee competitive compensation programs to ensure alignment with GoTo’s strategic objectives (for example: job family structure, bonus programs, recognition platform, and pay equity analysis)
• Participate in compensation surveys and conduct comprehensive market analyses to assess competitiveness and ensure salary structures are appropriately aligned
• Partner with Talent Acquisition and People Business Partners (PBPs) to review compensation for new hires, promotions, and transfers, ensuring offers and decisions are competitive and aligned with GoTo’s compensation philosophy
• Partner with HR Ops to develop business requirements for HRIS to configure Workday compensation planning
• Develop and present educational and training materials related to compensation policies, tools, and programs

Senior Compensation Analyst

DevOps Engineer

• Architect, implement, and maintain automated IAM solutions spanning on-premises and cloud environments, with a focus on enterprise-scale Active Directory and SailPoint integrations.
• Develop and optimize automation scripts, workflows, and connectors (using PowerShell, BeanShell, Python, etc.) to streamline user provisioning/deprovisioning, group management, access reviews, and certifications.
• Lead integration projects between SailPoint (IdentityNow/IdentityIQ), Active Directory (including Azure AD), and cloud security solutions (e.g., Zscaler, Okta, AWS IAM, Azure Security, etc.).
• Design, deploy, and manage automated access controls and RBAC policies, ensuring compliance with security and privacy regulations (SOX, GDPR, HIPAA, etc.).
• Serve as the subject matter expert for Active Directory, including schema management, GPOs, privileged access, domain trust relationships, and hybrid identity synchronization.
• Automate and orchestrate processes across cloud security tools, facilitating secure user onboarding/offboarding, privilege management, and audit trail generation.
• Troubleshoot complex IAM and directory synchronization issues and lead root-cause analysis for incidents involving identity or access failures.
• Partner with other IT, cloud, and security engineering teams to drive automation best practices and cross-platform security initiatives.
• Maintain comprehensive documentation for architectures, workflows, procedures, and configuration changes in the IAM ecosystem.
• Lead IAM-related audit support, evidence collection, and remediation activities using automated tools and reporting.

Senior DevOps Developer – Identity & Access Management (IAM)

Graphics Designer

• Play a critical role in supporting all facets of in-house advertising and marketing through your design expertise.
• Manage multiple projects while consistently producing best-in-class work.
• Develop strong, productive relationships with creatives, project managers and stakeholders.
• Quickly establish yourself as a reliable player for Brand & Creative day-to-day needs.
• Actively contribute to creating a kind, accountable, collaborative, and thriving environment.

Senior Graphic Designer

Customer Support

• Act as 1st line support to customers
• Respond to customer inquiries related to products via inbound calls and email messages
• Initiate test scenarios or remote sessions with customers as needed
• Take ownership of user problems, be proactive when dealing with user issues
• Document customer inquiries and issues in Salesforce
• Gather information from customers to investigate issues with help of next-level support
• Work independently and collaboratively with other teams to solve complex problems

Customer Support Specialist, German and English Speaking

Platform Engineer

• Architect, implement, and maintain automated IAM solutions spanning on-premises and cloud environments with focus on enterprise Active Directory and SailPoint integrations
• Develop and optimize automation scripts, workflows, and connectors (PowerShell, BeanShell, Python, etc.) for provisioning, deprovisioning, group management, access reviews, and certifications
• Lead integration projects between SailPoint (IdentityNow/IdentityIQ), Active Directory (including Azure AD), and cloud security solutions (Zscaler, Okta, AWS IAM, Azure Security, etc.)
• Design, deploy, and manage automated access controls and RBAC policies ensuring compliance with security and privacy regulations (SOX, GDPR, HIPAA)
• Serve as subject matter expert for Active Directory including schema management, GPOs, privileged access, domain trust relationships, and hybrid identity synchronization
• Automate and orchestrate processes across cloud security tools for secure onboarding/offboarding, privilege management, and audit trail generation
• Troubleshoot complex IAM and directory synchronization issues and lead root-cause analysis for identity/access incidents
• Partner with IT, cloud, and security engineering teams to drive automation best practices and cross-platform security initiatives
• Maintain comprehensive documentation for architectures, workflows, procedures, and configuration changes in the IAM ecosystem
• Lead IAM-related audit support, evidence collection, and remediation activities using automated tools and reporting

Développeur sénior de plateforme d'identité / Senior Identity Platform Engineer

• Configure, deploy, and maintain Zscaler solutions (ZIA, ZPA) in line with security and access policies
• Contribute to automation of routine Zscaler administrative tasks using scripting (Python or PowerShell) and Zscaler APIs
• Integrate Zscaler with identity providers (e.g., Azure AD, Okta), implementing SSO, SCIM, and MFA
• Implement and manage user/group provisioning and policy assignments within Zscaler and associated IAM platforms
• Monitor and troubleshoot user access, connectivity, and security configuration issues; escalate as needed
• Participate in audits, compliance checks, and security/IAM reporting for the Zscaler environment
• Collaborate with networking, IAM, and security teams to optimize access controls, policies, and user experience
• Maintain detailed documentation of configurations, automations, incidents, and changes
• Perform daily administration of Zscaler (ZIA, ZPA) including on-call duties

Développeur de plateforme d'identité / Identity Platform Engineer

User Researcher

• Actively direct UX research activities, creating and executing a strong research plan, and delivering key insights that help to achieve our strategy.
• Work directly with product, engineering, and UX design partners as you conduct interviews, usability studies, facilitate workshops and partner with other researchers to drive awareness of users.
• Conduct interviews, usability studies, facilitate workshops and partner with other researchers to drive awareness of users - pushing for best practices, taking ownership and identifying strategic opportunities and leading to those outcomes.
• Support the product team by conducting research on user goals, needs and mental models, and usability testing solution ideas.
• Improving processes and channels of research participant recruiting collaborating closely with Customer Success, Product Marketing, and Lifecycle Marketing.
• Develop and curate deep understanding of the users and the products – updating and being current with all changes and understanding the use cases driving the functionality they support.
• Develop understanding of the competitive landscape – informing research direction, opportunities for disruption and innovation.
• Deliver key insights through readouts, workshops, and presentations.

Senior UX Researcher

Bookkeeper

• Manage end-to-end payroll processing for Hungary and other assigned countries, ensuring accuracy and timeliness
• Liaise with in-country payroll providers (ICPs), gather input data, review outputs, and prepare payrolls for approval
• Contribute to payroll process improvements and participate in global payroll projects
• Maintain accurate payroll records and reporting in a structured and organized manner

Senior International Payroll Specialist

Sales Development Rep

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A GoTo é uma empresa que oferece soluções all-in-one de comunicação corporativa e de gerenciamento remoto de TI. Seu portfólio inclui o GoTo Connect, uma plataforma de comunicação all-in-one que oferece recursos como sistemas de telefonia em nuvem, canais digitais e contact centers com IA, projetados para melhorar a experiência do cliente. 

Além disso, a GoTo oferece serviços de gestão e suporte de TI, como acesso remoto, MDM (Mobile Device Management) e ITAM (IT Asset Management), para aumentar a produtividade e a segurança das empresas. A empresa atende a diversos setores, como saúde, jurídico, educação e serviços profissionais, garantindo comunicação e suporte de TI contínuos, de qualquer lugar e em qualquer dispositivo. 

1001 - 5000 funcionários

Fundada em 2000

☁️ SaaS

📡 Telecomunicações

🏢 Corporativo

💰 Seed Round em 2013-11

Sales Development Representative (SDR) / Representante de Desenvolvimento de Vendas

0 minutos atrás

🇧🇷 Brasil – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💵 Desenvolvimento de Vendas (SDR)

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Descrição

• Gerar pipeline outbound para os mercados de UCaaS e ITSM no Brasil e países vizinhos, trabalhando em estreita colaboração com parceiros.
• Ser responsável pelo processo de qualificação de leads, avançando prospects nas fases iniciais (Estágio 0 a Estágio 2) com foco em qualidade, velocidade e fit estratégico.
• Engajar múltiplos contatos dentro das contas (multi-threading), conectando-se com diferentes stakeholders para maximizar a penetração na conta e a expansão de oportunidades.
• Aplicar técnicas avançadas de vendas, incluindo social selling, alcance multicanal (multichannel outreach) e estratégias de engajamento personalizadas para impulsionar altas taxas de conversão.
• Atuar como conselheiro de confiança para os prospects, identificando oportunidades de cross-sell e upsell durante a fase de discovery.
• Contribuir para a melhoria contínua identificando padrões, fornecendo feedback para as lideranças de marketing e vendas e sugerindo refinamentos às estratégias outbound.
• Ser avaliado por KPIs que incluem volume e qualidade das atividades outbound, taxas de resposta e engajamento, reuniões agendadas, conversão de leads para Estágio 2 e contribuição para oportunidades closed-won por meio do pipeline originado.

🎯 Requisitos

• Graduação completa ou experiência equivalente.
• Mínimo de 6 anos de experiência em business development, vendas ou funções similares, preferencialmente em empresas de tecnologia ou ambientes de ritmo acelerado.
• Habilidades avançadas de comunicação em inglês (escrita e falada, com proficiência acima de 75%).
• Forte habilidade de relacionamento com clientes, com capacidade de adaptar a mensagem e construir confiança rapidamente.
• Compreensão avançada da indústria de UCaaS, seu ecossistema e o panorama competitivo.
• Alta autonomia, capaz de gerenciar suas prioridades de negócio com supervisão mínima.
• Fortes habilidades analíticas e de resolução criativa de problemas, utilizando dados e insights para orientar decisões.
• Histórico comprovado de colaboração interna e trabalho cross-functional com equipes de vendas, marketing e canais/parceiros.
• Sucesso demonstrado em social selling, prospecção outbound e penetração estratégica de contas.

🏖️ Benefícios

• Benefícios de saúde abrangentes, seguro de vida e por invalidez, e programas de apoio à fertilidade e formação de família.
• Generosas folgas remuneradas, feriados pagos, tempo para voluntariado, dias trimestrais de autocuidado e dias sem reuniões.
• Programas de reembolso de mensalidade e de leitura para apoiar seu aprendizado contínuo e desenvolvimento profissional.
• Programa Thrive Global de bem-estar, Programa confidencial de Assistência ao Empregado (EAP) e coaching individual de bem-estar (One to One Wellness Coaching).
• Programas para funcionários — incluindo Grupos de Recursos de Funcionários (ERGs), GoTo Gives e nosso programa de matching de doações beneficentes.

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Sales Development Representative

Data Analyst

• Conduct data analysis supporting day-to-day business performance and monthly/quarterly business reviews; investigate the ‘why’ behind performance
• Regularly monitor and perform insights analysis on sales & marketing funnel and KPIs (e.g., website performance, ecommerce performance, email marketing performance, channel and process efficacy)
• Lead collaborative projects with Operations, Systems, and cross-functional partners to enhance reporting and streamline delivery of operational insights
• Create and present reports, dashboards, and analysis summaries for technical and non-technical audiences to inform business decisions and foster stakeholder partnerships

Performance Marketing

• Drive acquisition and growth for LogMeIn B2B SaaS IT products (Resolve, Rescue, Pro, Central, Miradore, GoToMyPC)
• Own paid media strategy and execution across paid search, display, paid social and affiliates with full budget responsibility
• Lead and optimize paid search, paid social, programmatic/display, and affiliate campaigns across multiple brands
• Manage multi-million-dollar budgets, media planning, forecasting, and pacing for maximum ROI
• Build and implement test-and-learn strategies; drive experimentation and optimization
• Analyze and communicate results with dashboards and clear recommendations
• Partner with integrated marketing, product marketing, web, and analytics to improve creative, conversion rates and end-to-end tracking
• Manage vendors/agencies and ensure compliance with privacy and brand standards
• Report to Sr. Director of Digital Growth Marketing

Senior Digital Performance Marketing Manager

Revenue Operations

• Review contracts, order forms, and purchase orders to assess proper revenue recognition treatment per GoTo policies
• Enter order forms and contract terms into the company's order entry systems accurately and per departmental SLAs and revenue recognition policies
• Engage and support sales on deal structure queries in accordance with company policies and revenue recognition standards
• Act as trusted advisor to sales, collaborating on pricing, product, and commercial terms for non-standard transactions
• Follow multi-step processes to resolve escalations, taking ownership from start to finish to ensure accurate execution of sales queries

Revenue Operations Specialist

Financial Planning and Analysis

• Function as a key advisor to GoTo’s General & Administrative (G&A) functions, including HR, Legal, Finance, Facilities, and other administrative departments.
• Work directly with management and internal stakeholders to manage expenses and provide strategic financial recommendations aimed at driving efficient resource allocation and supporting overall business growth.
• Build and maintain strong relationships with cross-functional teams, establishing trust and developing a deep understanding of the business drivers relevant to G&A operations.
• Own the forecast for both labor and non-labor expenses within G&A, provide financial reporting and analytical support for P&L projections, and conduct variance analysis to explain changes in business performance.
• Deliver financial metrics, ad hoc reporting, and scenario modeling to empower G&A leaders, identifying areas for optimization and operational improvements.
• Become highly knowledgeable about financial systems, data sources, and backend processes to pinpoint and implement opportunities for process improvements and automation.
• Support company-wide initiatives by driving alignment between G&A resource planning and business objectives, playing a critical role in budget adherence and strategic project execution.
• Collaborate closely with FP&A peers in other business functions to drive cohesive planning, improve communications, and contribute to a unified financial strategy across the organization

Senior Financial Analyst

Full-stack Engineer

• Strategy: You will take part in planning, designing, and shipping exciting new features with a strong team of enthusiastic and talented experts.
• Feature development: You will build modern and intuitive web user interfaces, well-crafted software, cover your code with unit- and integration tests and participate in code reviews, continuously improving yourself and your team’s processes.
• Ownership: In a cross-functional team in agile environment, taking ownership of work items with your mentor and the team.

Associate Software Engineer

• Lead our lean, high-ownership MSP Partner Sales team, instilling best-practice pipeline and forecast discipline.
• Rapidly scale outreach and engagement with Managed Service Providers (MSPs), leveraging company investments in MSP-specific products, SKUs, and prominent MSP marketplaces.
• Define the ideal MSP Partner Profile to guide recruitment and onboarding for new and existing marketplace-led MSP motions—including headcount expansion.
• Drive revenue growth through effective recruitment, enablement, and co-sell collaboration with targeted MSP partners—ensuring pipeline consistency and forecast hygiene.
• Assess and energize our current MSP Partner portfolio, making data-driven changes to accelerate revenue and solidify our competitive position in the MSP ecosystem.
• Cultivate strong internal partnerships with Sales, Product, Customer Success, SEs, and Marketing (including tight collaboration with marketplace leads).
• Advise on and negotiate pricing, margin structures, marketplace terms, and incentives tailored for MSP partners and distributor-led motions.
• Actively engage and represent the business at MSP industry events, leveraging your deep network and marketplace experience to source competitive intel and new opportunities.