GoTo

Translator

• Build and maintain API-based workflows to connect localization systems with enterprise platforms
• Design and implement automation solutions to streamline localization processes and reduce manual effort
• Apply AI and machine learning technologies to improve scalability and efficiency in localization
• Partner with product, engineering, and business teams to ensure seamless internationalization and localization support

Senior Localization Engineer – Fixed Term, 1 Year

Data Scientist

• As a business-savvy data product leader you will translate business strategy into data platform capabilities that drive revenue growth and operational efficiency.
• You'll combine strong product thinking and business acumen with strategic engineering leadership, setting direction for our India-based team while ensuring data products deliver measurable business outcomes.
• You'll spend most of your time understanding business needs, defining product vision, prioritizing roadmaps based on business impact, and partnering with executives across Product, Sales, Marketing, Finance, and Customer Success.
• You'll also provide strategic technical direction and develop your engineering leaders, maintaining accountability for delivery excellence, and platform reliability.
• You'll lead the transformation of our data platform to power product-led growth, e-commerce optimization, and overall enterprise level analytics at scale.
• Your data products will enable customer 360, experimentation, personalization, and intelligent engagement across our 800,000+ customers—driving the analytics, AI, and machine learning initiatives that fuel our business.
• You'll directly manage Senior Managers in India who lead our ~30-person engineering, data science, and analytics organizations. While they own day-to-day technical execution, you own the overall product strategy, platform outcomes, stakeholder alignment, and their professional development as leaders.
• You will also lead a small, distributed product management team partnered with these engineering teams.

Head of Data Product and Platform

Product Designer

• Collaborate with cross functional partners including but not limited to product, design, research, and engineering to ensure solutions are user-centered and aligned with product requirements
• Analyze and synthesize data from usability tests and research to inform design decisions
• Create user flows, wireframes, prototypes, and polished design assets that apply your understanding of user problems, product vision, and technology capabilities
• Participate in design reviews, critiques, and workshops
• Document and communicate design intent and rationale

Product Designer – Fixed Term, 6 Months

Analyst

• Own the end-to-end renewal forecasting process.
• Architect and validate forecast models for churn, renewal rates, and retention outcomes with high precision.
• Provide forward-looking analysis to inform financial planning and strategic decision-making.
• Analyze retention metrics and trends for designated SaaS product lines.
• Deliver timely, actionable insights to Retention Analytics and Customer Retention Leaders, collaborating with stakeholders across teams and management levels.
• Own weekly pacing updates and monthly/quarterly reviews.
• Conduct deep-dive variance analysis, identifying root causes behind retention performance vs. targets.
• Anticipate the next logical questions and proactively deliver recommendations that influence business strategies.
• Reconcile retention data on a weekly/monthly basis, manage manual data adjustments, and ensure the accuracy and timeliness of all reporting.
• Navigate large, complex data sets and company databases to extract meaningful findings and optimize analytics workflows.

Senior Retention Analyst

DevOps Engineer

• You will lead the organization's cloud and DevOps strategy.
• You will promote innovation and the adoption of technologies aligned with the company's objectives.
• You will instill in software developers, DevOps engineers, and product management specialists a culture of outcome-focused, data-driven product planning and delivery.
• You will foster the growth of the directors and senior managers reporting to you.
• You will direct resources toward high-value outcomes and manage organizational design.

Senior Director, DevOps and Infrastructure Services

Account Manager

• Develop and execute a plan to re-engage dormant partners by leveraging our Ideal Partner Profile.
• Collaborate with Marketing and the Partner Development Managers to keep these partners actively engaged with GoTo.
• Develop, nurture, and maintain strong relationships with new and existing partners to maximize sales into their customer base (Across all GoTo’s products).
• Execute marketing campaigns to increase new user acquisition and conversions.
• Work on centralized outbound campaigns in partnership with Marketing, the vertical team, MSP program, and Partners Engagement.
• Leverage your understanding of the partners we’re targeting and the business problems our products solve to create curiosity/generate interest with prospective GoTo partners and customers.
• Meet or exceed KPIs while focusing on quality.
• Collect, analyze, report data around performance, campaign, and operational execution to drive conversions and qualified leads.
• Share, learn, collaborate with team members and managers to develop strategies, improve execution, and ideas that drive business results and career progression.

Territory Partner Manager

Sales

• Building deep product and competitive knowledge across our Cloud Communications, UCC/ UCaaS / CCaaS /CX, and ITSM portfolios while developing a qualified partner pipeline through proactive outbound prospecting and inbound lead follow‑up.
• Securing early meaningful wins by driving opportunities to closed‑won status and beginning to manage a predictable, growing book of business within your region.
• Acting as a trusted, high‑performing sales partner to your channel ecosystem—supporting partner enablement, accelerating their revenue potential, and strengthening long‑term relationships.
• Contributing to the broader sales organization by sharing best practices, maintaining strong activity and pipeline discipline.
• Continuously improving your B2B sales fundamentals in preparation for future growth opportunities.

Regional Partner Sales Manager

Customer Support

• Working on Outbound Collection Activities by engaging customers through outbound emails and calls
• Supporting customers through efficient and timely dispute management and resolution
• Analyzing the portfolio for large and aged balances and setting a strategy to ensure sustained aging health
• Collaborating with other departments daily to solve customer disputes and answer customer inquiries

Customer Payment Support Specialist, French-speaking

QA Engineer

• Help execute upon our quality strategy; manually test different GoTo/LogMeIn applications, components
• Take part in designing test cases, create test evidence following the industry best practices
• Take ownership of your tasks and communicate transparently while working together in a cross-functional team with Product Managers, QA, and other development team members

QA Engineer Intern

Full-stack Engineer

• Collaborer avec des ingénieurs expérimentés et des mentors
• Participer activement aux revues de code et à la rédaction de la documentation technique
• Explorer et évaluer le potentiel technique d’idées créatives
• Participation aux cérémonies Agile avec des collègues passionnés

Développeur logiciel – Stagiaire

Account Executive

• Own the Pacific Northwest territory to drive net-new logo acquisition and expand GoTo’s current IT Management SaaS products market share through disciplined prospecting, discovery, and deal execution
• Manage a portfolio of Commercial net-new and expansion accounts, building pipeline and progressing opportunities from first meeting through close
• Partner cross-functionally with Sales Engineering, Marketing, Customer Success, and Channel/Partner Leaders to align on customer needs, build winning proposals, and support successful handoffs
• Operate effectively in a fast-paced environment by prioritizing high-impact activities, adapting to change, and staying focused on outcomes.

Account Executive, IT Management SaaS Products

• Build, manage, and deepen field, management, and executive-level relationships between GoTo and key Value Added Resellers (VARs).
• Drive and exceed bookings quotas with assigned VARs; identify opportunities to expand business, upsell, and cross-sell GoTo’s portfolio.
• Develop and negotiate strategic contracts and growth plans with national and regional IT VAR partners.
• Creatively design programs and incentives to build pipeline, recruit new partners, and expand engagement with existing partners.
• Provide comprehensive partner training, enablement, and on-site support, including travel to partner locations and industry events.
• Orchestrate joint demand generation and marketing efforts tailored to national and regional reseller partners.
• Monitor pipeline health, partner sales metrics, and KPIs; analyze performance trends and take corrective action as needed.
• Adjust sales activities, partner programs, and product mix based on analytics and feedback from field and executive partners.
• Lead partner recruiting initiatives, identifying, onboarding, and enabling new strategic partners to expand GoTo’s market coverage.

Strategic Partner Manager

Salesforce Administrator

• Administer and support Salesforce Sales Cloud, Service Cloud, and CPQ, including user management, permissions, roles, and security settings.
• Configure and maintain objects, fields, formulas, validation rules, routing rules, page layouts, product & price rules, approval flows, etc.
• Create and maintain reports and dashboards to enable data-driven decision-making.
• Partner with stakeholders to gather requirements, document processes, and implement approved changes.
• Support user onboarding and provide ongoing user training and documentation in addition to troubleshooting and resolving issues experienced by our end users.
• Perform regular system audits and prepare for Salesforce releases, as well as stay up-to-date with new Salesforce features and best practices.
• Assist with testing, deployment, and release management.
• Serve as a mentor, escalation point, and subject matter expert for the Salesforce admin team.
• Monitor team performance metrics and champion efficiencies.
• Consolidate and communicate trends or issues from the admin team to BA/Dev groups.
• Help steer Salesforce roadmap, process improvements, and cross-functional projects.