GoTo

DevOps Engineer

• Supporting developers through internal productivity platforms and responding to internal customer requests, leveraging team collaboration and AI tools where appropriate
• Owning and maintaining developer productivity services such as GitHub, Jenkins, and Artifactory, ensuring reliability and scalability
• Creating and managing Kubernetes operators, while troubleshooting infrastructure (network)‑related issues (it's always DNS ^^)
• Automating recurring tasks for teams and developers using an AI‑first engineering approach, including building integrations with third‑party systems and APIs
• Participating in the on‑call rotation for critical services, maintaining internal technical documentation, and continuously learning and experimenting to improve how software is built

DevOps Engineer, CI/CD, Developer Productivity

Full-stack Engineer

• Design and implement Salesforce solutions according to business requirements
• Develop scalable and maintainable applications in partnership with the Platform Architect on larger initiatives
• Collaborate with Product and Engineering Managers to translate requirements into user stories and technical deliverables
• Participate in DevOps processes, including version control, CI/CD, and release management
• Participate in the full software development lifecycle to create and maintain custom applications, triggers, classes, and integrations
• Adhere to coding standards, best practices, and data security guidelines
• Maintain clear and thorough technical documentation
• Implement security and compliance best practices for data access and storage
• Participate in code reviews and contribute to continual codebase improvement
• Collaborate with the team to foster a culture of knowledge sharing and continuous learning
• Develop and maintain integration with external systems and platforms
• Ensure data integrity and synchronization across connected applications
• Troubleshoot and resolve integration-related issues and implement enhancements as needed
• Troubleshoot, diagnose, and resolve technical issues and optimize existing implementations
• Ensure data integrity and synchronization across connected applications

Software Engineer

Business Development Rep

• Own Inbound & Outbound Lead Qualification: You’ll assess leads through structured discovery conversations, assessing fit, pain points, buying process, and urgency.
• Data-Driven Account Prioritization & Optimization — You will use CRM and sales engagement tools (e.g., Salesforce, Outreach, ZoomInfo, Lusha) to prioritize target accounts, track performance metrics, and refine messaging based on conversion data.
• Pipeline Generation: You will build and execute a multi-channel strategy (messaging, calls, etc.) targeted for mid-market and enterprise accounts.
• Cross-functional Collaboration: Work closely with RPSMs to ensure smooth opportunity handoffs. Actively share market intelligence, objection patterns, competitive signals, ICP behavior, to improve the broader LATAM team's effectiveness in the Mexican market.

Business Development Representative

Product Manager

• Define and evolve the product vision, strategy, and roadmap for the GoTo mobile app.
• Lead a continuous discovery process by synthesizing customer feedback, usage data, and competitive analysis.
• Actively incorporate AI tools into your day-to-day work as a Product Manager.
• Ensure cross-functional delivery from concept through launch, aligning teams around clear requirements and measurable outcomes.
• Serve as the mobile subject-matter expert within the organization.

Senior Product Manager

SEO Marketing

• Develop and execute a forward-thinking SEO and AI Search roadmap that aligns with key business objectives for our core products.
• Collaborate with the content and marketing teams to improve our visibility, brand sentiment, and share of voice within large language models (LLMs) and generative search results.
• Build and present data-backed business cases to support investment in new tools, resources, and content initiatives.
• Analyze performance data from tools like Google Analytics, Looker Studio, and BrightEdge to identify trends, challenges, and new growth opportunities.
• Communicate the impact of your work by creating clear and insightful reports on SEO projects and performance for the broader marketing team.
• Conduct pre/post-launch analysis for content updates to measure their effectiveness and inform future strategy.

SEO Manager

Customer Retention Specialist

• Own the end-to-end renewal forecasting process.
• Architect and validate forecast models for churn, renewal rates, and retention outcomes with high precision.
• Provide forward-looking analysis to inform financial planning and strategic decision-making.
• Analyze retention metrics and trends for designated SaaS product lines.
• Deliver timely, actionable insights to Retention Analytics and Customer Retention Leaders, collaborating with stakeholders across teams and management levels.
• Own weekly pacing updates and monthly/quarterly reviews.
• Conduct deep-dive variance analysis, identifying root causes behind retention performance vs. targets.
• Anticipate the next logical questions and proactively deliver recommendations that influence business strategies.
• Reconcile retention data on a weekly/monthly basis, manage manual data adjustments, and ensure the accuracy and timeliness of all reporting.
• Navigate large, complex data sets and company databases to extract meaningful findings and optimize analytics workflows.

Senior Financial Analyst, SaaS Retention Specialist

Account Executive

• Identify and self-source leads within assigned territory
• Engage potential customers with comprehensive product knowledge
• Negotiate contracts to meet or exceed sales targets
• Maintain comprehensive profiles of each opportunity within Salesforce
• Accurately forecast sales outcomes
• Respond promptly to customer inquiries and concerns
• Understand customer pain points and propose suitable solutions
• Coordinate with product and customer service teams to address feedback
• Facilitate the maximization of value from our solutions
• Stay updated with latest advancements in the fields of RMM, MDM, and ITSM
• Continuously enhance sales skills

Account Executive, SMB, French Speaking

• Design, develop, and optimize key components of a Kubernetes-powered observability platform used by development teams in a constantly evolving cloud environment.
• Apply high-quality software development principles to enable continuous deployment of improvements to critical, high-traffic services, including telemetry ingestion, alerting, and observability tooling.
• Collaborate on the design of solutions that meet internal customer needs within an agile team that values consensus, collective code delivery, continuous improvement, and contributions to Open Source software.
• Participate in support and on-call activities, maintaining high standards of quality and reliability to ensure platform performance and minimize operational load.
• Contribute to integrating artificial intelligence into the platform and engineering practices, including developing AI agents to accelerate investigations, troubleshooting, and operational efficiency.

DevOps Developer

Engineering Manager

• Responsible for leading an engineering team and ensuring consistent delivery, operational effectiveness, and team growth
• People Leadership — You will take full ownership of people management, including coaching, career development, 1:1s, and guiding team members through priority shifts with clear and consistent communication
• Delivery & Execution — You will oversee delivery across projects and operational work, ensuring priorities are clear, progress is visible, and commitments are met in an agile environment
• Operational Excellence — You will drive shared responsibility for deployments, monitoring, incident handling, and failure analysis, continuously improving the team’s operational maturity
• Stakeholder Partnership — You will work closely with architects, product managers, project managers, and senior stakeholders to design solutions, make prioritization decisions, and translate complex technical topics into clear outcomes

• Develop and execute GoTo’s healthcare vertical growth strategy by identifying target segments, named accounts, priority use cases, and revenue opportunities focused on patient engagement, compliance and analytics.
• Build and expand executive relationships within strategic healthcare accounts, leading consultative sales efforts that uncover business needs and align GoTo’s UCaaS, CCaaS, CX, and cloud communications solutions to customer priorities.
• Own complex opportunity strategy from pipeline creation through close, including account planning, stakeholder mapping, business case development, proposal strategy, negotiation, forecasting, and revenue execution.
• Establish and grow strategic partnerships with healthcare ecosystem players such as EHR vendors, system integrators, consultants, channel partners, and healthcare associations to accelerate market entry and customer acquisition.
• Partner cross-functionally with Sales, Marketing, Product, Solutions Consulting, Customer Success, and Legal to shape healthcare-specific messaging, support demand generation, and influence go-to-market priorities based on customer and market insights.

Healthcare Business Development Director

• Guide and develop a team of Business Development Representatives
• Research and create targeted prospect lists
• Execute marketing campaigns for user acquisition
• Build strategies for improving execution and results
• Provide coaching and mentoring to junior representatives

Business Development Representative – Team Lead

Procurement

• Own intake quality and gating, leveraging automation and AI to validate scope, spend, term, PII, IP, and approvals
• Produce AI-accelerated first-pass contract packages using approved templates and clause playbooks
• Run end-to-end deal coordination and drive follow-ups
• Orchestrate cross-functional reviews with Legal, Security/Privacy, and Finance
• Manage execution, closeout, and AI-enabled improvement by drafting low-risk agreements

Procurement Contract Operations Lead

Translator

• Build and maintain API-based workflows to connect localization systems with enterprise platforms
• Design and implement automation solutions to streamline localization processes and reduce manual effort
• Apply AI and machine learning technologies to improve scalability and efficiency in localization
• Partner with product, engineering, and business teams to ensure seamless internationalization and localization support

Senior Localization Engineer – Fixed Term, 1 Year

Data Scientist

• As a business-savvy data product leader you will translate business strategy into data platform capabilities that drive revenue growth and operational efficiency.
• You'll combine strong product thinking and business acumen with strategic engineering leadership, setting direction for our India-based team while ensuring data products deliver measurable business outcomes.
• You'll spend most of your time understanding business needs, defining product vision, prioritizing roadmaps based on business impact, and partnering with executives across Product, Sales, Marketing, Finance, and Customer Success.
• You'll also provide strategic technical direction and develop your engineering leaders, maintaining accountability for delivery excellence, and platform reliability.
• You'll lead the transformation of our data platform to power product-led growth, e-commerce optimization, and overall enterprise level analytics at scale.
• Your data products will enable customer 360, experimentation, personalization, and intelligent engagement across our 800,000+ customers—driving the analytics, AI, and machine learning initiatives that fuel our business.
• You'll directly manage Senior Managers in India who lead our ~30-person engineering, data science, and analytics organizations. While they own day-to-day technical execution, you own the overall product strategy, platform outcomes, stakeholder alignment, and their professional development as leaders.
• You will also lead a small, distributed product management team partnered with these engineering teams.