Gloucestershire County Council

Administration

• Accurate data entry and monitoring across relevant systems
• Responding to queries via telephone, email, and face-to-face interactions
• Supporting financial processes, including electronic procurement and accurate purchase recording for budget monitoring
• Providing general administrative support to meet the needs of the team and wider service area, using computer-based systems to ensure timely and effective service delivery

Administrator

Project Manager

• Scoping and delivering a series of change projects and initiatives in different areas of the care system.
• Supporting the development and implementation of ambitious, complex and multi-faceted transformation workstreams.
• Involving elements of system redesign and implementation, remodelling of services, behaviour change and delivery of savings.
• Career progression over Grade 8, 9 & 10, with initial appointment to Grade 8 and training opportunities for progression.

• Provide project management support with a hands-on approach on new Fleet vehicle and equipment projects
• Work collaboratively with other staff across Gloucestershire County Council & Fire
• Understand fleet systems
• Manage people

Project Manager – Corporate Fleet

Content Marketing Manager

• Leading the development and implementation of AI-driven communication tools to enhance user experience
• Managing and optimising Adult Social Care website content, ensuring accuracy, accessibility, and engagement
• Delivering targeted digital campaigns across web, social media, and other channels
• Overseeing the Information, Advice and Guidance communications plan, working with stakeholders and partners
• Using data insights to continuously improve content and measure success.

Digital Content & Engagement Manager

Communications

• Lead bold communication strategies that connect with staff, residents, and key stakeholders
• Craft messages that influence, inspire, and drive change across internal, external, and digital channels.
• Collaborate with directors and partners on communications efforts.

Strategic Communications Business Partner

• Deliver an effective and efficient administration service covering a variety of tasks from drafting and issuing agendas, taking minutes, assigning actions and updating trackers.
• Use spreadsheets and databases to ensure information and data is accurately recorded frequently cross checking between data sources and offering resolutions to issues.

• Provide essential administrative support to keep our programme running smoothly.
• Manage diaries and handle enquiries.
• Organise meetings and maintain accurate records.
• Ensure our Connect to Work programme operates efficiently.

Administrator – Connect to Work

• Provide effective, efficient administrative support to the Communications Team two days a week (Thursday and Friday) as part of a job share
• Ensure smooth operations and excellent customer service across all communications activities
• Thrive under pressure and balance conflicting priorities
• Access and prioritise issues and escalate urgent or significant matters appropriately

Communications Administrator

Customer Support

• Provide first line support to both internal and external customers contacting us with a range of queries across the Business Service Centre functions
• Prioritise workloads
• Ensure service levels are maintained
• Collaborate within the ContactUs team to assist with various operations
• Complete tasks that help ensure council operations run smoothly

Customer Service Administrator

Manager

• assist with the day-to-day running of the MASH with fellow DTMs, TMs, and partner agencies
• reviewing contacts/referrals received throughout the day
• prioritise urgent safeguarding contacts, provide initial case direction and allocate work to Social Workers
• ensure that all Contacts are appropriately reviewed and proportionate enquiries undertaken and responded to within timescales
• provide robust management oversight and rationale on the Contact to evidence your decision making
• available throughout the day for case discussions with Social Workers
• work closely with the Assessment Teams to ensure children and families are effectively transferred with initial recommendations that evidence appropriate consideration of risk and prioritisation
• assist MASH practitioners to ensure children not reaching the threshold for a Children’s Services response are given appropriate guidance or signposted to other services
• deputise for the TM periodically, chairing MASH Strategy Discussions as required and support the performance development of team members

Deputy Team Manager

• Ensure people receiving a service and their families are fairly assessed and pay what is needed for the care
• Take incoming enquiries from the public
• Confidently work on the telephone with the public

Administrator Level 2

• Provide efficient clerical and administration service for Cotswold Locality Team within Adult Social Care
• Support the Integrated Social Care Manager
• Undertake administrative duties to support the business needs of the team and the wider service area
• Answer telephone calls
• Input sensitive data
• Facilitate meetings / booking rooms
• Diary Management
• Take notes and type minutes
• Support with projects
• Other general administrative duties

• oversee the timely and effective movement of matters within the Public Law Outline (PLO) process
• ensure that statutory responsibilities are met and that children’s welfare remains central to all decision-making
• work closely with Social Workers, Team Managers, legal services, and multi-agency partners to monitor case trajectories
• identify delays and drive improvements in practice
• act as a bridge between operational teams and legal services
• facilitate effective communication and ensure that cases are legally sound and procedurally compliant
• track performance indicators such as timescales for assessments, pre-proceedings actions, and court submissions
• identify patterns of drift and escalate concerns where necessary
• coach and mentor staff, promote reflective practice, and encourage critical thinking in complex decision-making
• prepare monthly performance reports for each of the localities
• present a quarterly legal report to the senior management team
• analyse trends, areas of focus and propose actions required
• work closely with the Social Work Academy and the legal department to develop and deliver targeted training packages for staff

Case Progression Manager

• Arrange meetings and take contemporaneous minutes.
• Distribute minutes via secure email.
• Ensure timely and accurate records of meetings discussing safeguarding concerns about vulnerable children in Gloucestershire.
• Support prompt decision making regarding interventions from Children’s Social Care and partner agencies including Health, Education, and Police.

Team Administrator

Data Engineer

• Support the Digital and ICT team and partners in delivering and implementing projects in the cloud data analytics platform
• Enable data ingestion and preparation for data analysis
• Implement and maintain data architecture aligned with the Council’s data strategy
• Design and build data integration solutions to provide a comprehensive view of data from various sources
• Collaborate with various stakeholders including councillors, NHS partners, and other services

Business Analyst

• Support the delivery of aims and objectives within our People Experience portfolio
• Deliver our new Target Operating Model across Adult Social Care
• Analyse and interpret performance and feedback data
• Inform decision-making and drive improvements
• Work collaboratively with internal teams and external partners
• Transform complex information into actionable insights and compelling stories

• Supporting a variety of administrative tasks for the Youth Support Team.
• Minute taking for highly confidential and sensitive meetings.
• Collating information prior to meetings.
• Distributing minutes via secure email.
• Updating client databases and data checks.
• Updating tracking spreadsheets using Excel.
• Dealing with telephone enquiries, taking messages and signposting to relevant teams/organisations.
• Providing a good customer service.

Business Administrator

• Lead a combination of frontline and strategic social care management within the Forest of Dean Locality Team
• Take action to address and alleviate emerging social care issues within the team
• Work proactively with staff, internal stakeholders and partner organisations to achieve positive outcomes for people
• Hold budgetary responsibility for staffing and spend and agree spend for social care assessments and support plans
• Input into service change and development and lead on countywide projects
• Manage Deputy Social Care Managers reporting to the post holder and provide supervision to wider social work and social care workforce
• Develop and maintain strong working relationships across the council and with other agencies
• Provide regular communication, collaborative solutions and robust supervision to the team

Integrated Social Care Manager

Are you passionate about transforming the lives of children and young people with complex communication needs? Join our dynamic and forward-thinking team in Gloucestershire as an Augmentative and Alternative Communication (AAC) Specialist.
You’ll play a pivotal role in shaping inclusive education by providing expert assessment, tailored intervention strategies, and innovative AAC solutions for children and young people aged 0–25.
Working across educational settings and communities, you’ll lead the development of our local AAC service, collaborating with regional and national partners to ensure best practice and equitable access to communication tools.
Deliver impactful training working directly with families, schools, and multidisciplinary professionals to remove barriers to learning and promote independence.
Manage funding requests, contribute to strategic planning, and ensure our services align with national guidance and commissioning frameworks.
Design and adapt AAC resources, contribute to reviews and tribunals, and engage with voluntary organisations to advocate for children and young people.

Augmented Communications Specialist

Help to improve outcomes for children and young people with SEND in Gloucestershire
Support the service with a range of administration support functions including communications with schools, settings and parent carers
Provide flexible, innovative and customer focused administration support
Work under the direction of the Business Administration Lead
Join Gloucestershire’s Specialist Teaching and Educational Psychology Service (STEPS) to provide advice and support to schools, settings and families.

STEPS Administrator

Affiliate Manager

• As an Inclusion Partner, you will work directly with School Leaders, Staff, Governing bodies and multi-agency partners to: Review current practice, identify areas for development and embed new and enhanced ways of working.
• Review and improve the use of SEND funding.
• Co-deliver and facilitate high-quality CPD and training alongside expert partners.
• Develop action plans with clear intent that embed inclusive pedagogy and culture.
• Provide mentoring, coaching, and professional development opportunities for school leaders.
• Collaborate with multi-agency partners to ensure schools have timely access to strategic multi-agency support.
• Monitor impact, evaluate outcomes, and contribute to the strategic development of the programme.

We’re looking for someone with:
• Relevant senior leadership experience in a school or trust.
• A strong track record of driving whole school improvement and inclusive practice.
• Excellent communication, facilitation, and change management skills.
• An understanding of managing complex SEND funding models and budgets
• Knowledge of the current challenges and opportunities within education landscape including Ofsted, the curriculum review, SEND Code of Practice, and inclusive pedagogy.
• The ability to work collaboratively across organizational boundaries and influence at all levels.
• Experience of working collaboratively with multi-agency partners

The ideal candidate will be:
• A confident and relational leader who can inspire and empower others.
• Committed to educational and social inclusion.
• Flexible, proactive, and solution focused.
• Willing to travel across the county (a full UK driving license and access to a vehicle is required).

Subject to an enhanced DBS check.
Why Join Us? This is a chance to be part of a forward-thinking, values-driven programme that puts inclusion at the heart of school improvement. You’ll work alongside passionate professionals and have the opportunity to shape practice that makes a real difference to children and young people across Gloucestershire. We believe in the power of relationships to transform school communities and we're excited to welcome someone who shares that belief. If you have a proven track record of driving meaningful change through inclusive, whole-school approaches and you're passionate about relationships, inclusion, and system-wide impact we’d love to hear from you.
For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year (pro rata for part-time staff) Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
How to apply If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For a further conversation about the role contact Claire Thomson Claire.thomson@gloucestershire.gov.uk Closing Date: 14/09/25 Interview Date: Tuesday 23rd September Start Date: 5th January 2026 Additional Information To access the Job Profile for this role, please follow the link below:- Inclusion Partner - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. Apply now » Find similar jobs: Children’s Social Work Jobs, Children & Families Directorate, All County Council Jobs Careers Home Home page GCC website View all jobs Privacy policy Contact us Accessibility © 2023 Copyright Gloucestershire County Council .onoffswitch .onoffswitch-inner:before { content: "Yes"; } .onoffswitch .onoffswitch-inner:after { content: "No"; } × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimising video performance or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Vimeo Vimeo is a video hosting, sharing and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Confirm My Choices Reject All Cookies Allow All Cookies