Gloucestershire County Council

Manager

• Help shape the future of Connect to Work, a program supporting meaningful employment.
• Engage organisations and employers to drive referrals and secure sustainable employment.
• Manage the Partnerships and Employer Engagement teams to support 2,900 people.
• Lead specialist teams in building relationships with partners and employers.
• Oversee the Employer Engagement team to source job opportunities and promote inclusive practices.

Inclusive Employment Team Manager

Paralegal

• Provide support and assistance to the Litigation and Education Lawyers
• Hold and manage your own caseload of legal cases
• Advocate in court

• Bring leadership and managerial expertise and skills to the next level
• Provide business, funding, quality and inclusion support to the early years and childcare sector
• Collaborate with the Head of Service and Service Managers across the Education Service
• Combine line management responsibility with operational planning, delivery and development of the service
• Ensure access to high quality, inclusive and sustainable provision that supports positive outcomes, developmental progress and successful transitions.
• Based at Shire Hall in Gloucester.
• Collaborate with a range of partners and stakeholders

Early Years and Childcare Service Manager

Administration

• Provide an efficient clerical and administration service for our Adult Social Care Team
• Taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must
• Inputting data into internal systems
• Scheduling meetings and booking rooms, as well as taking minutes of meetings
• Responding to, redirecting emails and managing a generic mailbox

Team Administrator

Financial Planning and Analysis

• Financial Accuracy – Reconcile bank transactions and ensure smooth transfer of data into our SAP financial accounting system.
• Contribution Management - Check and record monthly employer returns, resolve queries, and maintain strong relationships with employers and payroll providers.
• Governance & Compliance - Assist in maintaining accurate financial information that will assist effective management decision making and comply with statutory regulations and good governance arrangements.
• Payments & Debt Recovery - Assist in the prompt payment of invoices received within the Fund from external partners, together with the raising of invoices from the Fund to employers, and recharging costs of services provided.
• Reporting & Returns - Assist with statutory financial returns and provide timely accurate information for management and regulatory bodies as required.
• Investment Oversight - Assist in the effective monitoring and tracking of the Fund’s investment portfolio and provide appropriate financial information as required, and assist in the tracking ESG metrics, including carbon footprint reporting, to help the Fund achieve our sustainability goals.

Finance Officer

Customer Support

• Provide a high quality of service delivery across a diverse range of services for Gloucestershire County Council
• Respond to queries through several channels including Shire Hall reception services, phone, email and web-based enquiries.
• Ensure that queries are answered effectively, efficiently and in line with the Council’s policies and procedures

Customer Service Officer

Business Administration

• Responsible for the day-to-day operations of the customer service department
• Ensure customer teams (including Contact Center, Shire Hall Reception areas, and Blue Badge) are providing excellent service
• Engage all key stakeholders to develop and implement policies and procedures
• Ensure budgets and resources are managed effectively.

Customer Services Operations Manager

• Join an experienced, friendly and supportive team
• Support the administration team providing a comprehensive administrative service
• Produce documents including letters and reports
• Accurately input and monitor records and data onto relevant systems
• Deal with queries from members of the public and internal colleagues
• Facilitate meetings such as room bookings, sending invites and producing agendas

Business Administration Apprentice

Engineer

• Undertaking technical audits for section 278 and section 38 agreements
• Ensuring developer-led infrastructure and new highways are designed and constructed to the highest standards
• Collaborating with the enthusiastic and supportive Highways Development Management Team
• Making a genuinely positive contribution to both the team and the local area as well as gaining opportunities to grow both personally and professionally

Principal Development Engineer

• Support administration team providing comprehensive administrative service in Cotswolds Adult Social Care Team
• Produce documents including letters and reports using IT and Microsoft packages
• Accurately input and monitor records and data onto relevant systems
• Deal with queries from members of the public and internal colleagues by telephone, email, and in person, providing high level of customer service
• Facilitate meetings such as room bookings, sending invites and producing agendas
• Work towards obtaining Level 3 Diploma in Business Administration

• Support the delivery of the Household Support Fund across Gloucestershire.
• Manage and process applications for support.
• Maintain accurate records and databases.
• Respond to enquiries from residents and partner organisations.
• Assist with reporting and compliance requirements.
• Assist with payments of vouchers.
• Handle incoming calls.

Administrator HSF

• Lead on admin support for a portfolio of allocated programmes related to learning or recruitment (e.g. ASYE, Students, International, Year 2, Systemic etc.).
• Deliver an all-round level of support for the programme activity, to include arranging events, managing bookings, tracking attendance or completion of activity (use of Learning Management System), development and preparation of learning materials.
• Support the setup of new starters, including students, who are part of the programme.
• Support the evaluation and feedback of the programmes to feed into developments and improvements.
• Undertake any other key duty in relation to the programmes or running of the Academy.

Senior Administrator

Therapist

• Support the strategic design and delivery of the new model for Occupational Therapy in Gloucestershire County Council (GCC).
• Transition from the current delegated function of Occupational Therapy from Gloucestershire Health and Care NHS Foundation Trust to Gloucestershire County Council.
• Lead on the development of policy and practice to ensure it is in line with relevant legislative guidance.
• Ensure adults with physical, mental health needs and learning disabilities, and their carers, can access timely, appropriate support.
• Manage delegated teams assuming strategic responsibility for the direction and performance of the teams.
• Promote multi-disciplinary working to achieve better outcomes for individuals.
• Lead on specific change and development projects.
• Develop a learning and performance culture and model a commitment to continuous professional development.
• Deliver strong communications and engagement with staff to build resilience, morale and involvement in key decisions and proposed changes.
• Provide sound analysis of quality assurance and performance data reports.
• Budget management, ensuring funding is used effectively and creatively.
• Work in partnership with the relevant strategic commissioners and partners to support effective and efficient delivery of services.

Head of Occupational Therapy

• Accurate data entry and monitoring across relevant systems
• Responding to queries via telephone, email, and face-to-face interactions
• Supporting financial processes, including electronic procurement and accurate purchase recording for budget monitoring
• Providing general administrative support to meet the needs of the team and wider service area, using computer-based systems to ensure timely and effective service delivery