System Engineer
Netcetera
AzureJamfMacOS
Salary
💰 PLN 5,050 - PLN 7,150 per month
Job Level
Junior
Tech Stack
AzureJamfMacOS
About the role
- troubleshooting and resolving hardware and software issues reported by GetResponse employees
- maintaining and managing IT hardware
- administering mobile device management (MDM) systems, including Jamf Pro and Microsoft Intune
- managing SaaS tools and software licenses
- assisting with the onboarding of new employees by preparing and configuring necessary IT resources
- providing technical support and cooperation across various departments and teams
- continuously developing technical skills and staying current with industry trends and best practices
Requirements
- minimum 1 year of experience in an IT Support or Helpdesk role
- solid working knowledge of either macOS or Windows 11
- ability to effectively use knowledge bases and technical tools
- quick learner approach with strong problem-solving skills
- proficiency in technical English (min. B2+ written and spoken)
- excellent command of the Polish language (native or near to native)
- strong communication and interpersonal skills, including the ability to handle a high volume of inquiries and provide user training on hardware and software
- Nice-to-have:
- familiarity with Active Directory and Office 365 administration
- experience with Windows Server administration, including Hyper-V and Microsoft Azure
- hands-on experience with MDM solutions such as Jamf Pro and Microsoft Intune
- practical knowledge of macOS environments
