BioCatch

Senior IT Specialist

BioCatch

full-time

Posted on:

Origin:  • 🇮🇱 Israel

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Job Level

Senior

Tech Stack

AzureCloudJamfVMware

About the role

  • Maintain and develop BioCatch’s global IT assets: Systems, laptops, licenses, networks, cloud-based applications, meeting rooms
  • Work closely with suppliers, make orders, and manage inventory
  • Run a high-class efficient help desk to support end-users
  • Collaborate with Operations, DevOps and Security teams to implement access policies and MDM (Intune, Jamf)
  • Configure users and devices policies and compliance
  • Monitor network performance (availability, utilization, throughput, QoS, latency)
  • Lead systems implementation and integration projects from planning to production
  • Support VC rooms setup and management
  • Combine hands-on technical work with management responsibilities to drive IT growth

Requirements

  • 5+ years of IT experience
  • 3+ years as Sr. IT Expert
  • 1+ years of experience as IT Manager – an advantage
  • Top service awareness
  • Experience with both Mac and PC installations and management
  • Good familiarity with Azure cloud
  • Advanced network management (Wi-Fi & Ethernet, Corp & guest, APs, Switches, FW…)
  • Active Directory and Microsoft Entra ID expertise
  • SSO protocols: SAML, LDAP, OpenID
  • MDM knowledge (Jamf, Intune)
  • Software/tools: Microsoft 365, JIRA, Salesforce, Teams, Palo-Alto, Checkpoint
  • Familiarity with VC rooms setup and management
  • Ability to lead implementation projects from planning to production